Viewing all customer Discussions for:
Door & Window

Home Owner Maple Grove, Minnesota
Apr 26, 2026
Home Owner from Maple Grove, Minnesota
Apr 26, 2026
window screen retainer tabs
Looking for replacement screen locking tabs/clips like this. Haven't been able to find anywhere. Do you carry these?
Quick Learner
Apr 26, 2026
Quick Learner
Apr 26, 2026
Weatherstripping on Side of Window
Hello, I'm looking for the part to replace these Pella Architect Series window weather seals. This is on the side of the double hung windows. The windows were purchased circa 2006. Thank you, Matt
+1
Home Owner Florida
Apr 26, 2026
Home Owner from Florida
Apr 26, 2026
Window sash parts
looking for a pair of 3/8" pivot shoes for a 29" spiral balance. The shoe is 2" high, 15/16" wide and 3/8" deep. the window weighs appx 15 lbs.
Handy Person North Carolina
Apr 26, 2026
Handy Person from North Carolina
Apr 26, 2026
Broken widow part(s)
Hi there, hoping to get some help with identifying these parts. I see some equivalent parts on your site, but I'm not sure if they're the compatible ones since this seems to be an older window model. From what I can tell I need the pivot shoe and balance take-out clip but I'm not a pro so hoping for ... (cont.)
+2
Home Owner 53185
Apr 26, 2026
Home Owner from 53185
Apr 26, 2026
Broken balance
Hi, I hope you can help me find this broken part. It is from a Poly-Tex window that was installed 25 years ago along with all of the other windows in the house
Quick Learner NY
Apr 25, 2026
Quick Learner from NY
Apr 25, 2026
It's marked with "21C BSI EL", thank you!
Hello, the balancer on one side of my double-hung window is broken, as shown in the attached photo. It bears the markings "21C BSI EL." Do you carry this specific model? Thank you!
Contractor Seattle
Apr 25, 2026
Contractor from Seattle
Apr 25, 2026
Small clips
Clips to lock rod of operator to the sash
Handy Person Woodbury, MN
Apr 25, 2026
Handy Person from Woodbury, MN
Apr 25, 2026
Window balance not connected
I have a double hung window in my bedroom that has come out of the balance. Please see the photos. Can I repair the existing part and get the window back in it or do I need a new part?
+1
Quick Learner The USA
Apr 25, 2026
Quick Learner from The USA
Apr 25, 2026
This is a screen door roller
I have a screen door roller. I don't have any part numbers. The top of the bracket is about 2 1/2 inches long. The distance of the holes is about 2 1/8th.
Quick Learner Elizabeth, NJ
Apr 25, 2026
Quick Learner from Elizabeth, NJ
Apr 25, 2026
Home Owner Tacoma, WA
Apr 25, 2026
Home Owner from Tacoma, WA
Apr 25, 2026
Channel Balances
I'm looking for two different lengths of the same channel balnances for our non-tilt Milgard windows. The long ones measure 19 inches, I need four of those, the shorter ones are 15 inches and I need two of those. The stamp on the 19 inch one is "18 5 GT CMC 2" and on the 15 inch on is "14 5 GU CMC 5 ... (cont.)
+2
Contractor Kapaa, HI
Apr 25, 2026
Contractor from Kapaa, HI
Apr 25, 2026
Milgard awning window hardware
This is a Milgard awning window. The pivots where the slides engage the window are 15" center to center when closed. The arms form an X when open and have a pivot rivet in the center, where one arm is rusted and broken.
Handy Person Alberta, Canada
Apr 25, 2026
Handy Person from Alberta, Canada
Apr 25, 2026
32" Window Balance Part Number Unique 31-C-30
Can you help confirm the correct replacement part number for my set of window balances. It is stamped Unique 31-C-30. Length is 32", width is 1/2"
+2
Home Owner Manahawkin NJ
Apr 25, 2026
Home Owner from Manahawkin NJ
Apr 25, 2026
Part where window connects
Trying to identify the right replacement part. do the pictures help? thank you
+1
Handy Person Lewes Delaware
Apr 25, 2026
Handy Person from Lewes Delaware
Apr 25, 2026
Replacement Channel balances
I need a pair of plain channel balances. Balance is 28 inches long Top has a clip that fits into a hole in the channel Stamped with "28C" and "BSIN" Also, need installation assistance: no cut-outs in channel, so how to remove/install bottom piece? I accidentally broke off a small piece of the chann ... (cont.)
Handy Person Ohio
Apr 25, 2026
Handy Person from Ohio
Apr 25, 2026
Crank operator one arm
The window opens from left to right. There is only one arm that attached to the operator system. This is an old system. The arm is about 9 in long.
Home Owner Cleveland OH area
Apr 25, 2026
Home Owner from Cleveland OH area
Apr 25, 2026
Screen roller on Pella door
Pella said they no longer have this part and provided your link. With the piece broken off between the wheels, the wheel does not travel straight and makes noise and does not travel smoothly. Do you carry a replacement?
Handy Person Jacksonville Fl
Apr 25, 2026
Handy Person from Jacksonville Fl
Apr 25, 2026
Window lock.
Need replacement parts. Top separated from base. Need at 4to 6 items.
+1
Home Owner Oregon
Apr 25, 2026
Home Owner from Oregon
Apr 25, 2026
Broken mechanism on the metal window opener
Looking to replace the broken 50 year old crank opening mechanisim on my metal window. The pictures show the mirror image of the window on the other side of the room. I am looking to replace the mechanism on the window that opens on the right side of the window.
Quick Learner Mississippi
Apr 24, 2026
Quick Learner from Mississippi
Apr 24, 2026
Aluminum window lock
Hi, I'm trying to locate this lock for an aluminum window. Does SWISCO carry?