Viewing all customer Discussions for:
Door & Window

Home Owner Whitman MA
Jul 14, 2025
Home Owner from Whitman MA
Jul 14, 2025
Mortise Lock and Striker
I have a mortise lock and striker for a PlyGem Glass Slider. When the lock goes into the striker the lock slips out of. Is it possible to replace the lock and that would take care of the problem?Please let me know and many thanks for your time. Al
Quick Learner Vancouver BC canada
Jul 14, 2025
Quick Learner from Vancouver BC canada
Jul 14, 2025
Window balance
Hi need helping replacing two window balances, it's a non tilt window. Im having trouble identifying window weight, do you need this info? Do you ship to Canada postal code v5n 2e3? Thanks Dennis
+1
Home Owner Temecula, CA
Jul 14, 2025
Home Owner from Temecula, CA
Jul 14, 2025
Window tensioner
27" long 1/2" wide 1" winged bottom piece Winged top piece
+1
Quick Learner O'Fallon, MO
Jul 14, 2025
Quick Learner from O'Fallon, MO
Jul 14, 2025
Window balance replacement
I am looking to replace bouncers for tilting windows. The solid rod is 29 inches long. Please let me know what part number I need to order to replace these. thanks,Tufan
Home Owner Garland,TX
Jul 14, 2025
Home Owner from Garland,TX
Jul 14, 2025
Pella screen pins
I have pella double hung windows with full screens from Lowe's. One of my plunger pins broke and I need to remove it and replace with a new one. They have a black handle on the pull part. What number part would I need to order?
Contractor Idaho Falls, ID
Jul 14, 2025
Contractor from Idaho Falls, ID
Jul 14, 2025
Cam handle assembly
I am looking for some cam handle window cranks for an older commercial style aluminum window
Home Owner Simi Valley
Jul 14, 2025
Home Owner from Simi Valley
Jul 14, 2025
Top Sash Cam
I need replacement Sash Cams, the existing measure 1-1/2" Long. 1/2" Deep and 7/8" Wide. Thanks
Quick Learner Teaneck NJ
Jul 14, 2025
Quick Learner from Teaneck NJ
Jul 14, 2025
Posts or rods and modules
I need to find the posts ( image 6128 to 6126) and the modules (image 6125)that connect to each other that allow the window to stay in place when it is moved up and down
+1
Handy Person Prescott AZ
Jul 14, 2025
Handy Person from Prescott AZ
Jul 14, 2025
Hurd Casement Window Operator
One arm is stamped TruthBase is 4-15/16" wide, short arm is 4-7/8" long, long arm is 10"
Quick Learner Michigan
Jul 14, 2025
Quick Learner from Michigan
Jul 14, 2025
No identification anywhere
Seems like the little black square on the bottom is missing a lock for the pin as that's what coming apart
Quick Learner norfolk va
Jul 14, 2025
Quick Learner from norfolk va
Jul 14, 2025
window lifters
want to renew 8 single hung windows need new lifters moldings and locks
+2
Quick Learner Mill Creek WA
Jul 14, 2025
Quick Learner from Mill Creek WA
Jul 14, 2025
1520 window balance
The spring in the 1520 window balance broke
Landlord Austin, Texas
Jul 14, 2025
Landlord from Austin, Texas
Jul 14, 2025
Window balance replacement
There is no identifing information on the vinyl double pain window. I cannot find this part.
Home Owner Portland, Oregon
Jul 14, 2025
Home Owner from Portland, Oregon
Jul 14, 2025
Stripped weathershiel window operator
The operator mechanism for my weather shield window crank seems to be stripped. I can not get the window to fully crank shut, it just starts slipping against the resistance. If I switch out the crank arm the problem persists so it must be the operator mechanism. Any advice? Is that something I can s ... (cont.)
Home Owner USA
Jul 14, 2025
Home Owner from USA
Jul 14, 2025
Pivot Bar
Hey guys, I've ordered from you before but it's been a while, anyways I have a part here on my window that I am having trouble finding and it's not on your list. Hopefully you can help. No name on window, part or sash or glass, nothing. Slim line DH in block opening looks like from box store. I look ... (cont.)
Handy Person Watertown
Jul 14, 2025
Handy Person from Watertown
Jul 14, 2025
Bay window crank
I am not able to open the window on the left side as the crank is slipping and just spins.
Home Owner Indiana
Jul 14, 2025
Home Owner from Indiana
Jul 14, 2025
Truth 8D899P existing pt number
I need a left & right swing replacement window crank & 2 window locks in white, I think this part is no longer made ?
+2
Quick Learner USA
Jul 14, 2025
Quick Learner from USA
Jul 14, 2025
Need replacement lifts with pins
8 windows @ 16 pounds 8 windows @ 18 pounds 4 windows @21.8 pounds Thank you.
+3
Quick Learner Columbus Ohio
Jul 14, 2025
Quick Learner from Columbus Ohio
Jul 14, 2025
Missing this molding or glazing
Can you help? Do you have thses
Quick Learner Rochester NY
Jul 14, 2025
Quick Learner from Rochester NY
Jul 14, 2025
Sliders for unidentified brand of patio door
Patio door brand not available. Sliders have multiple small cylindrical rollers.
+1