Viewing all customer Discussions for:
Door & Window

Quick Learner United States
Oct 19, 2018
Quick Learner from United States
Oct 19, 2018
Custom Order Viking Balances
I need 4 replacement channel balances for some Viking windows in our house and two take out clips. I measure the metal channel at 23" and the thickness of my plastic pulley is also 1 3/32" as in the picture. I am not sure which is the correct one, but the attached link looks the closest to me, but I ... (cont.)
Handy Person New Bremen. OH
Oct 19, 2018
Handy Person from New Bremen. OH
Oct 19, 2018
Weather strip that seals between windows
I think the windows are by Jen Weld but not sure, not original home owner
+2
Home Owner Sudbury, MA
Oct 19, 2018
Home Owner from Sudbury, MA
Oct 19, 2018
Norco bay window casement top glide arm
Top arm has separated at connection, need replacement.
+1
Purchasing Agent Elk Grove Village
Oct 19, 2018
Purchasing Agent from Elk Grove Village
Oct 19, 2018
Need these large body balancers or a working substitute, plz help.
These are photos of a large body channel balancer with a stamp 3336. Please tell me if this is something you could help e get. Please and thank you. -Ryan from APEX Window Werks
Quick Learner USA
Oct 19, 2018
Quick Learner from USA
Oct 19, 2018
Top sash guide
Do you have this one?
Quick Learner
Oct 19, 2018
Quick Learner
Oct 19, 2018
25" Window Channel Balance
Need four 25" Window Channel Balance. Also need 8 take out clips #16-002.1/2" x 25"I measured width. Number on part says 25.
+1
Quick Learner USA
Oct 19, 2018
Quick Learner from USA
Oct 19, 2018
Jeld Wen wood window sash lock
I have a challenge for you! :) We ordered replacement sashes from Jeld Wen and although they fit our window, the sashes do not match our manufacture day and so we do not have the appropriate hardware to fit the sashes. Jeld Wen referred me to you! We do not have a picture of an existing window lo ... (cont.)
+1
Home Owner USA
Oct 19, 2018
Home Owner from USA
Oct 19, 2018
flush bolt
The one I have is rounded on both ends and has a flip lever instead of a slide.
Quick Learner Newark, ca
Oct 18, 2018
Quick Learner from Newark, ca
Oct 18, 2018
Keeper
The keeper I originally purchased from you sticks up too much. This is the one that I took off.do you have something like this? Do you think the new lock would work with the old keeper?
Home Owner Dearborn, Michigan
Oct 18, 2018
Home Owner from Dearborn, Michigan
Oct 18, 2018
Storm door handle
I think it?s an Andersen door. The brand says The Forever View.. I cant make out the full serial number but it is A-1523 Ibut it may be truncated. U.S. patent number looks like 5.039.246
Quick Learner
Oct 18, 2018
Quick Learner
Oct 18, 2018
Need this part. 18 year old window
If someone can help me find this part I would appreciate it. Need a pivot shoe for my window. The number I was given for my window is 2440137/05
Home Owner Fort Myers, FL
Oct 18, 2018
Home Owner from Fort Myers, FL
Oct 18, 2018
Steel Sliding Patio Door Roller Assembly Slide
Please assist in identifying the 2 rollers needed to repair the single pane glass door (1 of 3 sliders). There is no nomenclature tag anywhere in the primary door or anywhere on the door frame. (I did not pull the other two sliding doors to check the top and bottom). House built in 1996. Windows a ... (cont.)
Home Owner Brandon, FL
Oct 18, 2018
Home Owner from Brandon, FL
Oct 18, 2018
Replacement lock or door handle lock system for CertainTeed slider
i have a CertainTeed locking slider and have to change the key lock due to a divorce. I'm being told locksmith can't rekey need to replace lock or whole handle system completely but door is 17 years old. Marking on door says 20-50-629 but can't find any other paperwork to describe door. Do you have ... (cont.)
Handy Person Jacksonville
Oct 18, 2018
Handy Person from Jacksonville
Oct 18, 2018
2840J Balance no Clip
From looking at these photos I think I?m in the same boat as this gentleman. My balance looks identical to his. There is a small metal hook on the end of a nylon cord at the bottom. No plastic clip whatsoever at the top. There is a metal cap that screws directly into the side of the window frame whi ... (cont.)
+3
Quick Learner New Holland, Pa
Oct 18, 2018
Quick Learner from New Holland, Pa
Oct 18, 2018
Window pivot pins
Looking for the window pivot pin in the attached photos - included measurement of the pin. Do you have any pivot pins to match it?
Oct 18, 2018
Oct 18, 2018
40-089
Does this photo from the product page help? The key dimensions are here, except the less-vital thickness.
Handy Person Chattanooga, TN.
Oct 18, 2018
Handy Person from Chattanooga, TN.
Oct 18, 2018
Replacement glazing bead for Alenco windows
Hi I am needing to get some replacement glazing bead for a few vinyl windows that I have. Could you tell me which I need for this installation? They are in white.
Home Owner Ohio
Oct 18, 2018
Home Owner from Ohio
Oct 18, 2018
Weather Strip Replacement
Need to replace the weather stripping on our door. Cannot find the correct weather stripping in any store.
Home Owner NC
Oct 18, 2018
Home Owner from NC
Oct 18, 2018
Need part for tilt window channel balance
The window has no name or number that I can find. The metal metal channel that fits in the window frame is 28" long, the channel that houses the spring is 5/8" wide and 1/2" deep. I need the part on the upper end that houses the pulley for the cord. One photo shows the piece that is broken. The cord ... (cont.)
+2
Home Owner rice lake, wi
Oct 18, 2018
Home Owner from rice lake, wi
Oct 18, 2018
storm door handle
My interior handle fell off, I need to replace it. Registration number on the door is 03039896048 30
+1