Viewing all customer Discussions for:
Door & Window
Home Owner
altamonte springs,fl
Aug 26, 2018
Home Owner from altamonte springs,fl
Aug 26, 2018
sliding window roller with housing
Need to repair some sliding window. Please let me know if you have in stock the above rollers with housing.
Home Owner
Pennellville, NY
Aug 26, 2018
Home Owner from Pennellville, NY
Aug 26, 2018
Canadian #919213 1973 Handle
Sorry, it is 5 inches between the screws holes. The patent for the Canadian # 919213 says 1973. The part I ordered is # 82-020. The screws are to short and smaller diameter, as ours are 2 3/4. We purchased the door in 1983. The patent number for US is 3596954. Can you advise and also email me a r ... (cont.)
Home Owner
Fredericksburg, VA
Aug 26, 2018
Home Owner from Fredericksburg, VA
Aug 26, 2018
Broken balances and top sash guides
I was able to remove the sliders and the cover has totally disintegrated. I?d like to know what kind of sliders and covers to buy? Thanks!
Quick Learner
Massachusetts
Aug 26, 2018
Quick Learner from Massachusetts
Aug 26, 2018
Pivot for Mystery Windows
Thanks so very much for this service! It's a great idea. The upper and lower windows both have a set of these at their bases for pivoting the windows out to clean.
Quick Learner
Winston-Salem NC
Aug 26, 2018
Quick Learner from Winston-Salem NC
Aug 26, 2018
plastic stop to prevent window rise approx 4 inches
plastic part on upper inside that prevents window to rise 4"it won't stay pushed in so you can raise window all the way up.
Quick Learner
eastern NC
Aug 26, 2018
Quick Learner from eastern NC
Aug 26, 2018
Roller assembly
roller 1.125 dia concave Salty environment
Home Owner
Reston, VA
Aug 26, 2018
Home Owner from Reston, VA
Aug 26, 2018
Window sash stop
We are looking for replacement sash stops which we have ordered from you before. The part number on our previous order was 10-207 but in looking at that product it's not the same as we ordered and it doesn't come in white. We looked for other products but could not find the correct one. Any assis ... (cont.)
Handy Person
Cheyenne, Wyoming
Aug 25, 2018
Handy Person from Cheyenne, Wyoming
Aug 25, 2018
Screen Door Window Latches and frame corners
both original latches were made of pot metal and are broken.
Home Owner
NC
Aug 25, 2018
Home Owner from NC
Aug 25, 2018
Can the S795-36 be used as a replacement for the S850-36
I have some windows that I previously repaired using the S850-36, they are listed as 36.5" in length. I have other identical windows I need to repair and I'm wondering if I can I use the S795-36 as those are only listed as 36" in length. Does the 0.5" make a difference?I see the new shoes and pivo ... (cont.)
Home Owner
Baltimore
Aug 25, 2018
Home Owner from Baltimore
Aug 25, 2018
What balance should I order?
Hello please see attached pictures and if possible reccomend what I should order to replace my broken windows.
Home Owner
Aug 25, 2018
Home Owner
Aug 25, 2018
Locking mechanism for patio door
Unfortunately I don't know of the brand. The locking mechanism inside the frame is broken. Any idea?
Quick Learner
Pennsylvania
Aug 25, 2018
Quick Learner from Pennsylvania
Aug 25, 2018
Pivot lock Shoe help for tilt up window
This piece isn't working correctly on my window but I don't know what the part is to replace it.
Handy Person
Central Coast Californ...
Aug 25, 2018
Handy Person from Central Coast California
Aug 25, 2018
Spring Length
I recently ordered (order#1101706) a pair of "BSI 26 3" replacement balances. Thought I picked the right one, but as you can see in this crappy photo, the springs were a little longer than the original. Every other aspect was the same. I installed them and they seem OK. So what difference does the l ... (cont.)
Handy Person
Collingwood ON Canada
Aug 25, 2018
Handy Person from Collingwood ON Canada
Aug 25, 2018
Replacement Sash Support Spiral Balance Shoes and tilt latches
I'm looking to replace these parts on several windows. They are an older style and are still working well other than some wear and tear on these parts. Any help in locating these replacement parts or a suitable upgrade part would be appreciated.
Home Owner
CA
Aug 25, 2018
Home Owner from CA
Aug 25, 2018
Window Questions
I think I?ve identified I need S380-34. Eveything seems to look good. You?ll notice in one of the photos, there?s a stamped 3320U BSI, However my window weighs 22 pounds. There?s also a picture of weather stripping but didn?t see that on your site. Do you have that or know where I can get it? Th ... (cont.)
Quick Learner
New Bedford MA
Aug 25, 2018
Quick Learner from New Bedford MA
Aug 25, 2018
Part #07-opo5-7553-03c
Part #07-opo5-7553-03c
Quick Learner
Portland, OR
Aug 25, 2018
Quick Learner from Portland, OR
Aug 25, 2018
Window channel balance
Can you please advise which replacement channel balance to get. Part is stamped 32DS 40 BSI
Quick Learner
Alberta
Aug 25, 2018
Quick Learner from Alberta
Aug 25, 2018
Casement window lock broken in locked position
How do I open the window to change the broken lock?
Quick Learner
Aug 25, 2018
Quick Learner
Aug 25, 2018
Searching for door handle
We have a Cole Sewell Combination storm/screen door. We need a replacement door handle and lock. The registration number is 05089896007 93.
Quick Learner
Glenside, PA 19038
Aug 25, 2018
Quick Learner from Glenside, PA 19038
Aug 25, 2018
Window crank bottom broke off need new assembly
Hello, my window crank part # 0P05-1509 broke leaving the bottom piece lodged in the casement. In addition to the window crank arm I believe I need a #0P051505 casement assembly that has a #0P052020 arm . Can you help me select the proper replacement? Thank You, Sean B.