Viewing all customer Discussions for:
Door & Window
Quick Learner
US
Aug 21, 2018
Quick Learner from US
Aug 21, 2018
Weather Stripping
This is the picture of the weather stripping needed. Thank you!
Contractor
South Carolina
Aug 21, 2018
Contractor from South Carolina
Aug 21, 2018
12 of these Rollers
I am searching for 12 of these rollers myself. Can you help with that?
Handy Person
Massachusetts
Aug 21, 2018
Handy Person from Massachusetts
Aug 21, 2018
S850 series crossbow balance
all of my larger windows have broken/missing balances. I can identify that they appear to be crossbow balances by the parts that I have. my question is this: can you determine the length of the balance you need by the size of the window? my large window is 37"W x 58"H. From watching the replacement ... (cont.)
Home Owner
USA
Aug 21, 2018
Home Owner from USA
Aug 21, 2018
Replacement balancers
Good day,My windows weigh 25 lbs.When you discern your replacement balancer I will order 8 total from you. I also need the pop out metal tab for removal of the balancer from the sash. I bent one. Kindest Regards Don
Distributor
29590
Aug 21, 2018
Distributor from 29590
Aug 21, 2018
In need of replacement rollers
I need several sets of these. I have a customer who needs them.
Quick Learner
Connecticut
Aug 21, 2018
Quick Learner from Connecticut
Aug 21, 2018
Need this T pivot pin...
Hi, I was wondering if you have anything similar to the pivot pin I have attached pictures of. Thanks in advance. Daniel
Quick Learner
East Lansing, Michigan
Aug 21, 2018
Quick Learner from East Lansing, Michigan
Aug 21, 2018
Andersen screen spline
Do you offer either -250, or -270 foam spline in white? That would better match the original Andersen white stiff spline. Thanks !
Handy Person
Florida
Aug 21, 2018
Handy Person from Florida
Aug 21, 2018
need replacement coil or spring
I need replacement part for an older aluminum, single pain window. If the part is not available is there some way to do a retrofit?
Quick Learner
Aug 21, 2018
Quick Learner
Aug 21, 2018
Window balance
This is a non-tilt window . I can barely see the numbers stamped on but it looks like it?s 13 BS1 or 13 b51. Not sure what part to order . Can I replace a plastic take out clip with the metal take out clip
Quick Learner
Aug 21, 2018
Quick Learner
Aug 21, 2018
Storm window clips
Customer Service Dept:If you could help in locating the clips for our picture windows we would be appreciative.Terry D.
Home Owner
Waldo, Ohio
Aug 21, 2018
Home Owner from Waldo, Ohio
Aug 21, 2018
Identify lockset for Pella Door
Please identify the lockset needed for my Pella door. No model number can be located on the door itself. 82-400 is close but slightly smaller than needed. My measurements are included. Thanks so much. Lynn
Quick Learner
Massachusetts
Aug 21, 2018
Quick Learner from Massachusetts
Aug 21, 2018
Andersen Window Crank Handle replacement
I want to replace these window crank handles and be sure I'm getting the right part. Do you know how I can figure out which part to order?
Handy Person
Columbia, MD
Aug 21, 2018
Handy Person from Columbia, MD
Aug 21, 2018
Replacement for Anderson Sash Balance 11600R-2
I have a 20-year old Anderson double hung window (each sash measures 36" wide and 27" high) in which both sash balances have failed. The part number of the old sash balance is 11600R-2. On your web site, one of the postings said that the replacement for the 11600R-2 is the 24-531. So I ordered two o ... (cont.)
Home Owner
Waverly, NY
Aug 21, 2018
Home Owner from Waverly, NY
Aug 21, 2018
Anderson awning window operator
Anderson part #0333908, 15" arms, late 60's vintage Bill
Quick Learner
Hillsboro Bch FL
Aug 21, 2018
Quick Learner from Hillsboro Bch FL
Aug 21, 2018
Pocket pull 3 7/8 inch tall X 3/4 deep X 13/16 wide
I need a pocket pull in the dimensions listed above. Thank You, Mark
Quick Learner
USA
Aug 21, 2018
Quick Learner from USA
Aug 21, 2018
Need help identifying plastic hook for drawer rail
Here are pics of the hook or bracket that I need to replace. It attaches the rail to back of the face of the drawer. It's a Grass side mount rail and says "unigrass 6000" on the metal slides.
Quick Learner
Fair Haven, Vermont
Aug 21, 2018
Quick Learner from Fair Haven, Vermont
Aug 21, 2018
Tension pin
This pin usually has a spring on it and goes through the frame of a screen in awning windows. The windows have no identifying marks on them but were installed around 1986 - the double-hung windows installed at the same time are Mastic. I need several springs and pin sets - most of the pins missing ... (cont.)
Quick Learner
92673
Aug 21, 2018
Quick Learner from 92673
Aug 21, 2018
Channel balance tops
Do you have a replacement for this? I bought and installed your model 28" SERIES 385 CHANNEL BALANCE which works great & I'll need more for other windows. Product Code: S385-28 Thanks
Quick Learner
Hampton Tennessee
Aug 21, 2018
Quick Learner from Hampton Tennessee
Aug 21, 2018
Release latch
Cannot find any markings on the windows. They are at least 20 years old Measurements are as follows 3-1/2 in. length X1-1/4 in. wide X 2-1/4 in. Screw to Screw.Would like a set to replace right and left side.
Home Owner
Palm City FL
Aug 21, 2018
Home Owner from Palm City FL
Aug 21, 2018
Slider patio door handles
I want to buy solar roller shades, but the existing slider handles protrude too far to accommodate the shade. I?m looking for a low profile handle for the interior side of the lock. The exterior side of the slider door does not have a handle, only a finger pull; I?m only looking for interior pu ... (cont.)