Viewing all customer Discussions for:
Door & Window

Professional atlanta
May 2, 2018
Professional from atlanta
May 2, 2018
Handy Person USA
May 2, 2018
Handy Person from USA
May 2, 2018
Commercial doors pivot type hinge
Can you please tell me if the attached pictures are of a 79-128 pivot hinge, so I order the correct part number. Thanks, Scott
+3
Handy Person Burnsville Mn
May 2, 2018
Handy Person from Burnsville Mn
May 2, 2018
Window operator replacement
Amerock/Roto-Lock Long Arm (15?) for Anderson windows I need 3; after market or used
Professional Florida
May 2, 2018
Professional from Florida
May 2, 2018
Need replacement locking mechanism
Im a Locksmith In Port Saint Joe Fl. I need help in finding a replacement lock. it has this external locking mechanism. it does have a lock on the other side with a key. Thanks much.
Quick Learner Silverdale, WA
May 2, 2018
Quick Learner from Silverdale, WA
May 2, 2018
Need help identifying the correct replacement channel balancer
Please see posted pictures. I measure the ones I removed, and they are 28" in length and 1/2" wide. Could you please give me the correct replacement part number.Weight of the sash 19 lbs. Note: There is also a stamped letters and numbers on the old piece "b.s.i." and "27 C" Thanks, Chris ... (cont.)
+2
Purchasing Agent Greensboro NC
May 2, 2018
Purchasing Agent from Greensboro NC
May 2, 2018
36-028HD Window Hinge
Your description online says this is a non-handed hinge. One of our carpenters said he needed both right and left so I ordered and received 4 units(listed as non handed on your site). When they came in one of them was actually made left handed and the other 3 were right handed. That is fine and I ca ... (cont.)
Professional Queen Creek Az 85142
May 2, 2018
Professional from Queen Creek Az 85142
May 2, 2018
Price and parts info.
Need parts for both sides of window and top caps. Can you give me part numbers and prices. I have 4-5 more windows to do after I try it on this window.
+2
Handy Person California
May 2, 2018
Handy Person from California
May 2, 2018
Double Rollers stamped 41781
I have a double roller number on roller is 41781. It has a hook where the whole glide screws on. Help
Quick Learner
May 2, 2018
Quick Learner
May 2, 2018
Need help finding this part for my screen
Do you have this part for my screen. If so how can I order ?
Quick Learner
May 2, 2018
Quick Learner
May 2, 2018
Window Balance 32 BSI VD
My balance has the stamp 32 BSI VD on it. Can you tell me which balance this is so I can order.Matt
Quick Learner Maine
May 2, 2018
Quick Learner from Maine
May 2, 2018
Swapping 850 series for 795 series
Need to replace 850 28.5 with 795 series but are offered in 1 inch increments in length should I go longer or shorter 795-28 or 795-29 ?
Home Owner Troutville, VA
May 2, 2018
Home Owner from Troutville, VA
May 2, 2018
Rubber seal for sliding screen door
As shown in the pics, it is 1.5 inches wide and approximately 80 inches long. Unfortunately if there was any manufacturer's info on the sliding door, is it now long gone.
Quick Learner New jersey
May 2, 2018
Quick Learner from New jersey
May 2, 2018
Window control for right hsnd
I need the whole window control crank with. Double arms it's a pella Window which was installed in 78
Home Owner USA
May 2, 2018
Home Owner from USA
May 2, 2018
I need the coil window spring balance with 1/2 high 2 1/2 my # 917
I need the coil window spring balance with 1/2 high 2 1/2 my # 917
Quick Learner
May 2, 2018
Quick Learner
May 2, 2018
Certainteed window latch
Hi the latch broke on my window. I have attached a few photos of the good side and broke side. Hopefully, you have the replacement part.
Quick Learner Sneads Ferry, NC
May 2, 2018
Quick Learner from Sneads Ferry, NC
May 2, 2018
Pivot shoe identification.
I am in search of the shoe piece here for some windows, as well as the retaining clip for the spiral balance rods. I already purchased the rods from you. The shoe I ordered center carrier for the piece on the bottom of the window to go in was too small. Do you carry anything like this. The shoe ... (cont.)
Quick Learner legacytreatment
May 2, 2018
Quick Learner from legacytreatment
May 2, 2018
tilt window shoe
looking for spring pivot shoe.
Quick Learner Chicago
May 2, 2018
Quick Learner from Chicago
May 2, 2018
Replacement parts needed
Need replacement parts for 12 windows. Surface mounted left and. Right window tilts and window locks. Til it's are measuring 3 and 1/2 inches don't see that size on your charts. They are climate gaurd windows. SEE ATTACHED PHOTOS.
Quick Learner
May 2, 2018
Quick Learner
May 2, 2018
Searching for tilt latch for Lawrence windows
Looking for a Tilt Window Latch to my existing windows. Attached is a photo.
Handy Person Laguna Niguel, CA
May 1, 2018
Handy Person from Laguna Niguel, CA
May 1, 2018
Need Help with Caldwell Balancer
I have a Caldwell Sash Balancer that broke and try to understand what part number I need to order. It measures 28" long, tip to tip an 27" long is the alum channel. It's marked "26 3 CQ Caldwell. I'm attaching a picture and would appreciate it if you can tell what part to order. It looks like a 26" ... (cont.)
+1