Viewing all customer Discussions for:
Door & Window

Home Owner California
Apr 13, 2018
Home Owner from California
Apr 13, 2018
Stamp 32B and shoe measure
Single hung window. 9/16 wide My old balance is stamped 32B what weight option do I choose. Also, how do you accurately measure the shoe, I'm looking at either the 15-005 and 15-004. Is the measurement taken from all the outisde edges? Thank you for your help.
Home Owner Atlantic City, NJ
Apr 13, 2018
Home Owner from Atlantic City, NJ
Apr 13, 2018
MW Classic / Ply Gem Sliding Door
Hello, I replaced the stationary side of my sliding glass door last spring. It is a MW Classic door, who have since been purchased by Ply Gem, but they honored the glass warranty. I reused the original retainer strip, but I must have warped it un-installing and re-installing, so now it will flap- ... (cont.)
Quick Learner United States
Apr 13, 2018
Quick Learner from United States
Apr 13, 2018
Need replacement window parts
Please help me identify my replacement window latches. Thank you!
+1
Home Owner Gladwin,Michigan
Apr 13, 2018
Home Owner from Gladwin,Michigan
Apr 13, 2018
Awning crank window Mechanism
I have a window with the awning crank mechanism that is broken at the handle and I need to replace the entire crank mechanis. I measured the window crank with and it's about 20 to 21 inches in length and I see that your picture shows that you have one for 25 1/2 inches wide I'm just wondering if yo ... (cont.)
Quick Learner Bellevue, Washington
Apr 13, 2018
Quick Learner from Bellevue, Washington
Apr 13, 2018
I want to be sure I order the correct lockset.
I need to order a replacement lockset for my Sliding glass door. It is becoming harder to open out and the interior handle is broken.
Quick Learner Rhode Island
Apr 13, 2018
Quick Learner from Rhode Island
Apr 13, 2018
Replacement windows
Do you carry the items shown there is a number 3 on the metal piece also the price. Thank You Richard
Quick Learner ohio
Apr 13, 2018
Quick Learner from ohio
Apr 13, 2018
Quick Learner scottsdale az
Apr 13, 2018
Quick Learner from scottsdale az
Apr 13, 2018
26 4 jv cmc 7
Need to replace 26 4 jv cmc 7 what is the correct replacement part
Quick Learner South Carolina
Apr 13, 2018
Quick Learner from South Carolina
Apr 13, 2018
Acorn Pivot Shoe
While replacing the pivot bars (#26-040) we noticed we also need to replace our pivot shoes. We believe the measurements of the pivot shoe are 2" High, 5/8" deep and 1 1/4" wide, though it was difficult to take accurate measurements while the shoe was still in track. What replacement shoe do y ... (cont.)
Quick Learner Whitesboro NY
Apr 13, 2018
Quick Learner from Whitesboro NY
Apr 13, 2018
Metal Industries model # 1450 dbl hung window
26?w x 36?h. Looking at window from inside, left coil spring snapped. Should I buy whole assembly for both sides? Thank you. Ted
Home Owner Maryland
Apr 13, 2018
Home Owner from Maryland
Apr 13, 2018
Broken coil balance system
I was cleaning my window and (as I've learned later), probably didn't lift my window enough and think I've broken this part. I need to replace it but don't even know what to search. I also can't even get the window back in at this point so it's a bit urgent!
Quick Learner
Apr 13, 2018
Quick Learner
Apr 13, 2018
D/h sash pins
My name is Ron from Raysands Glass i can't find these sash pins any were.
Quick Learner Palo Alto, California
Apr 13, 2018
Quick Learner from Palo Alto, California
Apr 13, 2018
Milgard window balancer part identifying
1) The metal part of the balancer is 33" long. 2) The width on the "U" bottom side is 1/2" wide. 3) The "wing span" at the bottom end of the balancer is 15/16". 4) The print says: "32 3 CL CALDWELL" on the back of the balancer.
Quick Learner USA
Apr 13, 2018
Quick Learner from USA
Apr 13, 2018
Garden Window operator
I took these photos and called about the part number but she couldn't cross reference the part so she told me to email these photos to you guys. The first picture is the part number of the broken operator on the right side of the window. The second and third picture are from the left operator I need ... (cont.)
Contractor Long Island
Apr 13, 2018
Contractor from Long Island
Apr 13, 2018
Single sliding glass rollers
I just wanted to make sure I was ordering the correct parts Will part 81-027 Thank you Billy
Home Owner Anthem AZ
Apr 13, 2018
Home Owner from Anthem AZ
Apr 13, 2018
looking for insert slider for Atrium window
the plastic slider piece at bottom of our Atrium window manufactured in 1998 for a Del Web community is broken. MV-1 is the window number. I have included a picture of the piece that slips in along the bottom of the window and allows it to slide along the track. Do you have any of these parts? ... (cont.)
Home Owner USA
Apr 13, 2018
Home Owner from USA
Apr 13, 2018
Home Owner Sterling Heights, Mich
Apr 12, 2018
Home Owner from Sterling Heights, Mich
Apr 12, 2018
Plastic molding for aluminum basement windows
I am looking for replacement plastic press in molding for aluminum basement windows. Home was built in 1989. I measured molding a closely as possible. Molding is black but I can use any color. Please advise if you have or where it can be found. Thank you
Home Owner
Apr 12, 2018
Home Owner
Apr 12, 2018
Located bottom of frame
This piece is piece is used to place the window frame in so it can slide up and down. Located on the left and right side.
Quick Learner Georgia
Apr 12, 2018
Quick Learner from Georgia
Apr 12, 2018
29B 1/2 Balances Have Broken
I have several of these balance springs broken,1/2'' x 1/2'' with lower tie bar guide tied to spring pulleys