Viewing all customer Discussions for:
Door & Window
Quick Learner
Jun 26, 2025
Quick Learner
Jun 26, 2025
Extended-Travel Channel Balance Quote
Length is 23" I have no manufacturer info and I need 2 of them
Home Owner
Littleton, CO
Jun 26, 2025
Home Owner from Littleton, CO
Jun 26, 2025
Milgard 31-5 Balance rods
I believe the windows are Milgard. The metal channel measures 31 5/8".
Handy Person
Wilmington, NC
Jun 26, 2025
Handy Person from Wilmington, NC
Jun 26, 2025
Window sliding mechanism.
I just purchased the crank mechanism shown in the last picture, and it was an exact match. I now realized the sliding mechanism that attaches to the crank and the window is rusted out and needs to be replaced as well. Not sure what this part is even called, but it entails a pin that goes through a s ... (cont.)
Quick Learner
USA
Jun 26, 2025
Quick Learner from USA
Jun 26, 2025
Need Balances
Hi there-- I have a sash balancer that I would need replacing. yes they are the same on each side and I do believe something broke off. I just took this close up pic if this would help? Thank you.
Contractor
Columbus Indiana
Jun 26, 2025
Contractor from Columbus Indiana
Jun 26, 2025
Pella Block and Tackle Window Replacement
Please help me identify which block and tackle system to replace mine with and how to remove old and install new. Thanks.
Handy Person
Florida
Jun 26, 2025
Handy Person from Florida
Jun 26, 2025
Window Spring 2820X
I do not know the manufacturer of my windows, I am looking for a replacement of the plastic part shown in the picture. Can you identify the part?
Handy Person
Elyria, Ohio
Jun 26, 2025
Handy Person from Elyria, Ohio
Jun 26, 2025
sash release buttons
they are finger tabs that release the sash on my porch windows-there is no brand names or numbers anywhere on the windows that I could find-1" long, 1/4" wide and 5/8 inch total height.Tabs are close to 5/16" long and there is about 1/8" between them. They squeeze together to fit into the sash. ... (cont.)
Home Owner
Upstate NY
Jun 26, 2025
Home Owner from Upstate NY
Jun 26, 2025
double coil spring and pivot shoe assembly needed
This is a picture of the parts that I removed after the pivot shoe lock broke from the assembly. Can you help me order the replacement parts? There is a numer 5 stamped on the coil spring.Thank you.D. Brown
Home Owner
Prescott, AZ 86305
Jun 26, 2025
Home Owner from Prescott, AZ 86305
Jun 26, 2025
Truth Window crank
Hopefully you can identify the Truth casement window cranks that we have. Both the right and left handles have broken. There may be more problems, but to avoid taking out all the wood to replace the gear mechanism, I thought I would start with replacing the handles--if available. If I need to buy ... (cont.)
Home Owner
Richmond, VA
Jun 26, 2025
Home Owner from Richmond, VA
Jun 26, 2025
Coil Balance replacement
Hello, Hello.I've attached the only P/N for the window assembly that i could find. The window dimensions are written in on the window frame photo. The house was built in 1999/2000 I believe, and it seems that numerous windows have at least one coil balance broken, but I don't see any pivot shoes bro ... (cont.)
Quick Learner
chicago
Jun 26, 2025
Quick Learner from chicago
Jun 26, 2025
CONFIRMATION OF: Product Code: 39-470 Front Mount Scissor Arm Operator, 21-1/2
i believe i am looking for this item but would like you to confirm please Product Code: 39-470ive attached the photos of the unit in my home both in the window and removed from the window - thank you!
Quick Learner
Ottawa Ontario
Jun 26, 2025
Quick Learner from Ottawa Ontario
Jun 26, 2025
Trying to replace crank
This window crank needs to be replaced
Quick Learner
Jun 26, 2025
Quick Learner
Jun 26, 2025
Help Identifying Hardware
Help Identifying Hardware.
Handy Person
pasadena, ca
Jun 26, 2025
Handy Person from pasadena, ca
Jun 26, 2025
ID my part
no names or numbers. the metal portion is 16 inches long. I think it is s390 or s351
Quick Learner
USA
Jun 26, 2025
Quick Learner from USA
Jun 26, 2025
Coil Balances
Good morning, I have a customer with discontinued windows who needs his balances replaced as soon as possible. I'm on your website, and I'm just unsure how to find the replacements I need, because I'm unfamiliar with this type of balance.The top part has a 3 on it, the bottom part has a 2 on it, the ... (cont.)
Quick Learner
Audubon, Ia. 50025
Jun 26, 2025
Quick Learner from Audubon, Ia. 50025
Jun 26, 2025
Sealing strips and locks
Can these be replaced? What do you need to know so I get the right ones?
Quick Learner
New Jersey
Jun 26, 2025
Quick Learner from New Jersey
Jun 26, 2025
Pella shoe
Would the 15-281 sboe also fit inside a Pella Architecure 34B balance a a replacement for the origianl shoe? Do you also have the pivots that go into the shoe? Thanks
Handy Person
Murfreesboro TN
Jun 26, 2025
Handy Person from Murfreesboro TN
Jun 26, 2025
Window sash stop and window seal
I need to have stops for three windows and seal strip to set the window panels for a couple of windows. See attached photos. Thanks
Landlord
mass
Jun 26, 2025
Landlord from mass
Jun 26, 2025
do you have an equivalent part
do you have an equivalent part? for both the left and the right windows.
Home Owner
60504
Jun 26, 2025
Home Owner from 60504
Jun 26, 2025
Screen retainer
Part is 7/8" wide and about 1-1/2" long used to retain screen into frame