Viewing all customer Discussions for:
Door & Window

Handy Person Phoenix, AZ
Dec 27, 2017
Handy Person from Phoenix, AZ
Dec 27, 2017
Stamp option for s385-29 Channel Balance
There is no # stamped in my old channel balance the S385-29 looks to be the right replacement- but unsure what to do for the stamp option. Thx David
Home Owner St Louis -Missouri
Dec 27, 2017
Home Owner from St Louis -Missouri
Dec 27, 2017
Quick Learner Florida
Dec 27, 2017
Quick Learner from Florida
Dec 27, 2017
I need to replace the bifold hardware in these pictures
I found no information on these items. From your experience, what do you think will replace all the hardware for the folding doors. 1 ea. folding door -- Master Bath Close is 29 7/8 inches wide. 1 ea. folding door -- Kitchen Pantry 35 5/8 inches wide. 1 ea. folding door -- Air handler closet 3 ... (cont.)
Quick Learner USA
Dec 27, 2017
Quick Learner from USA
Dec 27, 2017
Window crank replacement
Can you please help me identify a replacement for this part ?
Home Owner Dania FL
Dec 27, 2017
Home Owner from Dania FL
Dec 27, 2017
Sliding door roller
Sliding glass door roller, steel. 3/4
Quick Learner Florida
Dec 27, 2017
Quick Learner from Florida
Dec 27, 2017
Need window parts identified
Hello, I think these windows need a top holder. There are 2 windows which have a lot of side to side movement. Channels will fall out, wither staying at bottom (fixed when I reconnected the pulley) or stay at top of frame when sash is pulled back down. Top of channel, you can still see the plasti ... (cont.)
Home Owner California
Dec 27, 2017
Home Owner from California
Dec 27, 2017
Channel balance and 55-017 snap in window glazing identification
I thought I had more pics but maybe you can identify these parts.
Home Owner Barrington, IL
Dec 27, 2017
Home Owner from Barrington, IL
Dec 27, 2017
Sliding window handle/lock
Aluminum with wood handle.
Quick Learner Virginia
Dec 22, 2017
Quick Learner from Virginia
Dec 22, 2017
530C pivot shoe
pivot shoe of the spiral window balance length: 2 1/4"
Quick Learner USA
Dec 22, 2017
Quick Learner from USA
Dec 22, 2017
Replacement balances and window top clip
Number stamped on balance is 3 23. Note the window clip is broken.
Quick Learner Iowa
Dec 22, 2017
Quick Learner from Iowa
Dec 22, 2017
replacement parts
Hello I am looking for replacement parts for my windows The track is 1/2 tall x 5/8 wide the number stamped in one is DB L02 33B. These are tilt windows the other one is stamped DB 25A also tilt windows The shoe is 1 1/4 wide on both
Home Owner Hillsborough NJ
Dec 21, 2017
Home Owner from Hillsborough NJ
Dec 21, 2017
Which is the correct Window Tilt Latch
Hi - I have a broken left hand window tilt latch that looks exactly like this product and measures 2 11/16. Is this the right size? I am not seeing measurements on your website.
Quick Learner Berkeley Springs
Dec 21, 2017
Quick Learner from Berkeley Springs
Dec 21, 2017
Handy Person 93454
Dec 21, 2017
Handy Person from 93454
Dec 21, 2017
Patio door roller replacement
Your 81-148 Roller Assembly looks to be a perfect match for what I removed from my 35 year old doors. Unfortunately the 3rd tit is located about 3/8" too low. I ultimately decided to rebuild the old assemblies and just replaced the rollers. However I have 3 more identical doors and wondered if you h ... (cont.)
Home Owner Delray Beach Florida
Dec 21, 2017
Home Owner from Delray Beach Florida
Dec 21, 2017
Windows Repair
I need a Window part Sash Guide
Home Owner San Diego
Dec 21, 2017
Home Owner from San Diego
Dec 21, 2017
Window side balancer 31 5 IT CMC 2
Need to replace a few of these as they are failing in our home (broken cord). 32" metal portion. Will order one dozen. Thanks.
Contractor Virginia Beach, Virgin...
Dec 21, 2017
Contractor from Virginia Beach, Virginia
Dec 21, 2017
Andersen 200 series perma-shield replacement lock cylinder
Would Part #82-310 lock cylinder fit a 200 series Andersen sliding vinyl patio door? The shape is a little different but the diameter is the same. Thanks, Jon
Home Owner Fredericksburg
Dec 21, 2017
Home Owner from Fredericksburg
Dec 21, 2017
Burkett Home: Replacement Window Crank and Hinge Hardware
Can you please provide the appropriate replacement parts for our bedroom window? My wife previously reached out to you. We received the wrong parts and returned them. We thought we should try again with these pictures and also to let you know that our house was built and the window hardware installe ... (cont.)
Quick Learner Pennsylvania
Dec 21, 2017
Quick Learner from Pennsylvania
Dec 21, 2017
Follow up ...re mortise...pictures enclosed
I spoke with you a couple of weeks ago about my order for the 82-218 mortise on my patio door. I am enclosing two pictures that, I think, show what the problem is. Basically, the mortise seems to be working correctly but the latch lever does not have enough room to go down. When held straigh ... (cont.)
Quick Learner Needham, MA
Dec 21, 2017
Quick Learner from Needham, MA
Dec 21, 2017
Broken handle
I need to replace my slidding door handle. Can ypu help me please. the distance between the 2 screws is 4 15/16th