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Door & Window

I wrote you a few days ago because I need the lock lever on a pella patio door. The attached pics are of the broken lever that is missing the thumb portion. I had purchased one from you but it is the wrong one. Can you assist me in locating the correct par

Greetings, Thanks for the tip on removing the assembly how do you install the assembly, I don't understand how the new assembly stays in if all you do is yank our the old one with wire and a hammer. Am I missing something? Thank you.

I need a cylinder lock too for a friend's Legance 3 Patio Door (Type DDSG; Code TRI - K - 36) Attached are photos of the lockset. Thanks

I ordered the S385-29 and its perfect except for the shoe end. I believe the correct one may be the S380-29 I have included pictures of each end and hop you can confirm witch part I need. Thank you David C.

This is for a patio door. As shown in the picture, it is broken. I ordered Part No. 82-229 upon recommendation of a clerk at Home Depot who thought it was the right part. Received it yesterday and it does not fit properly in the whole. A tad too big. So I will need to return that. Can you fin ... (cont.)

Pictures attached. One spring is labelled 6Y and the other is labelled 7Y. They are 1/2" wide. I need order information for EVERY item shown here, for both sides of the window. Including the pivot bars that go into the bottom of the window. If this can be bought as a complete kit, that's my pre ... (cont.)

I have a crestline sliding door that the plastic track got kicked and broke & now the door does not slide very well. looking to replace this track and am having a very difficult time finding what I need. I believe the door is about 20 years old & the #'s between the glass is CIG 03 98 13.0 Any hel ... (cont.)

The windows are Wenco Polyvinyl double hung windows, tilt sash. We have 90 of them total. We need the bottom tilt pins, the sash latch on the side of the frame, center window lock and the balancers. We are looking at repairing 25 of the 90 windows this year. Do you have the parts to fit these window ... (cont.)

To whom it may concern, I am looking for a spiral window balance, which is 20"long, 1/2" diameter, with a blue tip (according to your measuring instructions on your site). Could you please direct me where on your website I can find such an item? Thank you for your assistance. Andrew ... (cont.)

how do i order it because its stamped K A2750

I just ordered the 82-043 from Swisco, and it's too big. the Overall height for my old latch is three inches. What do you have that can match this?

Need to replace Pella storm door handle set including the latch bolt hardware that has stop working properly. Storm door is about 12-13 years old. I think the model number is Pella Select PSD6000. There is a warranty number on the side of the door with the number 051405 90561 8579. Thanks for a p ... (cont.)

Hello: This is one of the old operators I want to replace with the ones I recently purchased. I think the part # is the same as ones I purchased earlier but I see the new ones are different. I drilled the threads out on one window to try and make one new operator work. But d

The stamp on my balancer says 20 D Which weight should I choose?

Which brand will fit hurd?

Hi, my mortise 2 point lock is broken and I want to replace it. My problem is getting the mortise lock out. Do I have to remove the entire door off the track? I tried to pry it out with a flat head screw driver but it is slightly larger than the hole. I see from one viewer you do not have the 10” m ... (cont.)

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I have a 25" channel balance marked 24 5 CALDWELL IM. It appears to match your Series 380 balances, but I'm not sure which option to get. Can you help? Thanks!

looking to replace worn out sash locks on a few Crestline double hung windows,,, it looks like the ones specified by 90-320. can you confirm they are indeed for these windows?