Viewing all customer Discussions for:
Door & Window

Quick Learner Colorado
Dec 29, 2017
Quick Learner from Colorado
Dec 29, 2017
PN 84-225 Replacement Latch/Handle
My wife purchase the 84-225 Pella Retractable Patio Screen Door Handle on 12/16 and we received it on 12/26. Our sliding glass door is the Pella Designer Series installed in 2007. Although your website says the replacement is supposed to work I found the spring stem on the latch to be too short to w ... (cont.)
Home Owner Lancaster, CA.
Dec 29, 2017
Popular Question Badge
Home Owner from Lancaster, CA.
Popular Question Badge
Dec 29, 2017
Do I need the anti-slam button?
My lock matches the 82-239 but does not have the anti-slam button. Do you have another lock without the button? Or can I drill a hole in the face-plate?
Quick Learner Kingsville, Texas
Dec 29, 2017
Quick Learner from Kingsville, Texas
Dec 29, 2017
SPIRAL BALANCE
My windows cannot move and I disassembled the parts according to videos online. I determined that the spiral balance is 3/8 in diameter and 29' in length. However, there is no colour can be seen on the tip. can you help me to decide which one to choose? Can I choose the yellow one which has the lar ... (cont.)
Landlord Brooklyn NY
Dec 29, 2017
Landlord from Brooklyn NY
Dec 29, 2017
Window 2-hole pivot bar, corner piece (1 vertical, 1 horizontal)
Good morning- I need a 2 hole pivot bar with 1 vertical and 1 horizontal side. I have attached several pictures showing measurements of the bar and the spacing of the holes. Do you have this in stock? If so, what is the cost and shipping time? If you don
Handy Person Alameda CA
Dec 29, 2017
Handy Person from Alameda CA
Dec 29, 2017
Replacement of patio door roller assembly
Hi, My sliding patio door stopped closing properly. I replaced the roller assembly on both sides of the door even though the rollers seemed to be fine. However, the door is still misaligned. What is my next step? Here is the part description: 13180 - Roller Assembly, 1-5/16", Plastic, Concave, ... (cont.)
Quick Learner USA
Dec 29, 2017
Quick Learner from USA
Dec 29, 2017
Top sash guide ID
In the pictures attached, on the left is the top sash that has been broken and only shows the remains of what it looked like, and on the right is 18-009 : 5/8" Top Sash Guide that i purchased from you guys (order#996331) in hopes that it would fit on my window. It did not. i noticed that the top ... (cont.)
Quick Learner Louisville, ky
Dec 29, 2017
Quick Learner from Louisville, ky
Dec 29, 2017
Window pivot bar
This broke and came out of the Window i need 4 of them, can you help?
Home Owner Decatur GA
Dec 28, 2017
Home Owner from Decatur GA
Dec 28, 2017
Casement crank handle
I have about 8 casement windows that need crank handles. They are Peachtree Doors and Windows Casements that are well over 15 years old. The crank I have measures 5/16" opening but the 5/16 I ordered online had a 3/8" opening. I guess it must be 1/4 inch but I cannot find any. Can you help? You ... (cont.)
Quick Learner hardware
Dec 28, 2017
Quick Learner from hardware
Dec 28, 2017
PATIO SCREEN DOOR ROLLER
Hello, could you please let me know if you have this item for our patio screen door Sincerely Michele
Contractor Bel Air, MD
Dec 28, 2017
Contractor from Bel Air, MD
Dec 28, 2017
Casement window locking latch
Hello! Do you have anything that would work for this casement window. The locking latch broke off.
Home Owner Des Plaines, IL
Dec 28, 2017
Home Owner from Des Plaines, IL
Dec 28, 2017
2004 PPG Herculite
I am looking for hinge set for 2004 PPG Herculite (storm door). The pinks looks missing and my door is only holding on 2 hinges on the bottom. Could you advise where I could obtain the hinge kit ?
Quick Learner 34689
Dec 28, 2017
Quick Learner from 34689
Dec 28, 2017
Missing hinge pin from glass storm door 0016288678
The storm did some real damage on my house in fl however, I've straightened the the rods in the hydraulic door parts. But I notice of of the four hinges top is missing it's hinge pin . Model no0016288678
Landlord Wautoma, WI
Dec 28, 2017
Landlord from Wautoma, WI
Dec 28, 2017
Pella Storm Door Handle Set
This is on a Pella storm door. The latch bolt/plunger and lock bolt are missing in the picture. I work for a property management company and need to find a source for this type of handle. Are they universal, or is there a left and right hand option? Thank you for any assistance you can provi ... (cont.)
Home Owner Ellabell, GA
Dec 28, 2017
Home Owner from Ellabell, GA
Dec 28, 2017
33F S795-33 channel balance
This is exactly the window channel balance that I need. However, my old balance has 33F stamped on it. We took the window out and it weighs 28lbs. This weight is without the old channel balances since they both fell out due to rivet, top insert & bottom shoe failures. Please advise which weight desi ... (cont.)
Home Owner California
Dec 28, 2017
Home Owner from California
Dec 28, 2017
Extension
Hi. I want to add a 4" extension to my casement window crank. The windows were already installed when I bought my condo. There is no note of what brand they are and the HOA does not seem to have a record. Is there a universal part that would work?
Contractor Corona, CA
Dec 28, 2017
Contractor from Corona, CA
Dec 28, 2017
Window balance 29 9 EX CMC 2
I need 2 single hung sash style window blanaces that will fit. The number printed on the balance is 29 9 EX CMC 2, and I can't seem to find a match. The metal part of the balance is about 30". If you have a replacement part I would like to order these for overnight shipping. I am a Realtor/Handy m ... (cont.)
Quick Learner USA
Dec 28, 2017
Quick Learner from USA
Dec 28, 2017
Contractor Los Angeles
Dec 28, 2017
Contractor from Los Angeles
Dec 28, 2017
Casement operator
Hello, Can you identify this operator based on the attached pics? Thank you in advance, Tibor B
Quick Learner Anderson Door Lock
Dec 28, 2017
Quick Learner from Anderson Door Lock
Dec 28, 2017
82-317 with Series 200 door
Do you know if this works with a 200 series anderson sliding door perma-shield? I have a thumb latch on the inside above the handle, but nothing on the exterior door. Do I have to screw through the exterior door to install? Thanks! Want to add an exterior lock because right now we just leave the ... (cont.)
Landlord Pittsburgh
Dec 28, 2017
Landlord from Pittsburgh
Dec 28, 2017