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Door & Window

Do not know window manufacturer. Recently Ordered several balances from you, they work well. Seeking this type latch handle as shown in photo Thank you

does this look like the 81-095

The operator I have looks a lot like your 39-348. The mounting holes are different. The casting has the name Standard Thompson and the ends of the arms have metal "buttons" that ride in the channel. The distance between the buttons is 34 3/4".

I have a 5 ft pella vinyl door that is missing the keeper. I was wondering if you could identify which part might work so I can order it, thanks- Garrett

Hi dear sirs/Madam, One of my windows is missing the cover and the crank handle. I found a sticker on the window which says "Eagle WDMA" (see attached pictures) with serial number: MGWZ400-091814-0001. I cannot identify the item on your website. Could you please help me and let me know where I c ... (cont.)

Hello, I just want to see if you have this part.... Thank you, Ahmet

Hi! I was wondering if you have this product. I need about 7 feet.

What do you use to lubricate the bat-slides? Would use the same lubricant on the on the crank assembly gear? Thanks, Gary

Good day, Customer Service, BSI 27C with 0M stamped between the BSI and 27C. Missing the end/shoe of one. The other broke where the spring attaches. I've seen some other posts concerning the BSI 27C but not sure any were with the exact parts I have since I didn't read them all. S795 may be wh ... (cont.)

I see that your part Product Code: 39-286 replaces these old cranks that is great. Do you also have a crank that will fit this spline that has a handle that folds down so that it does not stick out as far as the original handle (ABOUT TWO INCHES).

Hi, The windows in my apartment do not stay open. The window balance springs seem to have rusted and the top guides have broken. I'm looking for help making sure I get the right parts since there seems to be so many. Window Measurements: 32" Tall x 34" Wide. If I can get some good information, I ... (cont.)

Hi there, I'm trying to find a place to buy this top sash guide, but I don't have a part number, and John Evans' Sons won't get back to me. Do you have any way to help me purchase this? I've included photos of the piece, as well as photos of the top sash guide installed and where I've taken it ... (cont.)

This is what I know about the original parts.....they appear to be the 400 series with the 3/8"diameter, 26" long and the window itself weighs around 26 pounds. The clips are like the # 13 ones on your webpage. It's interesting how they mounted the # 13 clips to a 1/4" thick removable nylon "gli ... (cont.)

We have a Cole Sewell estate series model 5500 screen door. Do you have closer parts? If so are the easy to install? The is a small gap at the bottom of the door on the non hinge side, do you think replacing the closer could fix that?

Strike for 83-126

unit is 3" overall; 2-5/8" excluding the piston; 11/16" wide. slides into position and has a protrusion on each side to hold the unit in places. I could not find one in your website.

Hi, This is what the wheel assembly looks like, I broke the wire part off removing it. This does have a metal wheel, not plastic other than that it looks like an 84-101. What do you think? Also I watched the video to take the wheel out but I'm not understanding what to do with the Phillips screw ... (cont.)

31782L 31504 31368 45275 these are stampings on operator I need one with an off set arm. a flat one does not clear the sash also has a 6" off set arm attached to that

I am looking for some replacement handles and wondered if you could offer some suggestions for that?