Viewing all customer Discussions for:
Door & Window
Home Owner
St. Louis
Jul 31, 2017
Home Owner from St. Louis
Jul 31, 2017
Pivot Lock Shoe Part Identifier Help Please!
I need some help in identifying which pivot lock shoe I should buy to replace the broken one in the attached picture. I'm selling my home and the buyer wants me to fix this window and this seems to be the problem. The top broke off and the balance seems intact, just sitting up top waiting to be pu ... (cont.)
Quick Learner
New Jersey
Jul 31, 2017
Quick Learner from New Jersey
Jul 31, 2017
Series 795 clip in wrong position
Sent a picture of my balance and yours. You will see the difference at the top of the balance. Can you make a balance with is connector on top? My order # 929340
Contractor
Wooster, ohio
Jul 31, 2017
Contractor from Wooster, ohio
Jul 31, 2017
Jealousy Window Operator
I am in need of two (2) Awning Window crank operators left hand only. Attached is a picture of the item I need. Can you help me with finding one? Thank you. Mike
Quick Learner
Grants Pass
Jul 31, 2017
Quick Learner from Grants Pass
Jul 31, 2017
Channel Balance
Philips window. The only numbe I see on the channel balance is 22 5 (with a symbol) op. The tape measure looks to say 23" for the length of the metal. Looks like 1/2"on both sides of metal bar. Let me know if further pictures are needed. We are needed 4 of these for two sliding windows, no tilt. ... (cont.)
Handy Person
Rockville, MD
Jul 31, 2017
Handy Person from Rockville, MD
Jul 31, 2017
External sliding door rollers are worn out.
Sliding door panel is 35" X 75.5" X 1.5". It has two sets of two rollers underneath. The rollers are not rolling easily. Do you have new rollers? There are no identifying name or number on the door. It is all vinyl.
Contractor
Connecticut
Jul 31, 2017
Contractor from Connecticut
Jul 31, 2017
Lower sash pivot bar
Hoping you'll be able to match this up. Have a lower tilt-in sash that both of the pivot bars are broken off. Pic is of one of them. Can't find a brand name anywhere on the window. Pivot bar has two numbers on it 9734 on the "hook end" and 1 2823 between the screw holes. Overall measures about about ... (cont.)
Handy Person
Loudoun Cnty, Va
Jul 31, 2017
Handy Person from Loudoun Cnty, Va
Jul 31, 2017
need a 3/8 flat spline
What product do you have for this size spline?
Handy Person
Lambertville N.J.
Jul 31, 2017
Handy Person from Lambertville N.J.
Jul 31, 2017
Counterbalance ALENCO
Howdy! I need to replace a counterbalance for an ALENCO single hung tilt window. The dimensions are the 9/16" wide (1/2") non-ribbed channel. Overall length is 26". Please see pictures attached. Let me know what you think! Thank you. Jeff D
Quick Learner
USA
Jul 31, 2017
Quick Learner from USA
Jul 31, 2017
Forever View handle assembly
We have a Forever View storm door. Attached is a picture of the label on the door. For reasons I can no longer remember, the lock itself failed and was removed. Back them I think I learned it probably wasn
Home Owner
Vancouver, WA
Jul 31, 2017
Home Owner from Vancouver, WA
Jul 31, 2017
Purchase correct sash ballance.
I have two identical single hung Windows. All four channel ballances are broken and not repairable. The problem I have is the ballances are not the same length for both sashes. The visible glass of the sash measures 32 and 5/8 inches, the overall length is 35 and 1/2 inches. The weight of the sash i ... (cont.)
Handy Person
Arnold
Jul 31, 2017
Handy Person from Arnold
Jul 31, 2017
Help replacing Pella lockset
I have been unable to find any place that can help me replace it. It seems that Pella just wants to sell me a new door, which works perfectly fine and looks great. Any help work be greatly appreciated. The model number on the door is 12505 90513 7622 I am attaching pictures
Quick Learner
Alpine, TX
Jul 31, 2017
Quick Learner from Alpine, TX
Jul 31, 2017
Atrium replacement balance
What is the correct part # and source for replacement Balances with shoe(s) for 72" tall, Atrium, double hung, all vinyl window? Thanks!
Handy Person
Maple Valley
Jul 31, 2017
Handy Person from Maple Valley
Jul 31, 2017
Windows off track
Pictures above are two different windows with similar problems. They are crooked and parts have fallen out of track. Need parts necessary to repair. I think your video shows how to replace the parts once you help me determine what I need.
Quick Learner
Tampa, Fl
Jul 31, 2017
Quick Learner from Tampa, Fl
Jul 31, 2017
DNS Industries patio door lock replacement
I have a broken patio sliding door lock. It is a DNS industries, 1400 series, 11outside pull. I need to replace it and am looking for a replacement .I would appreciate very much if you could help me out with this. Photos and dimension of the broken lock is shown in the attachments. Would Daryl ... (cont.)
Home Owner
Franklin, Wisconsin US...
Jul 31, 2017
Home Owner from Franklin, Wisconsin USA
Jul 31, 2017
Need Multi-Point Lock Replacements for 2002 vintage, Vetter Vinyl Casement Windows
I am trying to find replacements for failing Multi-Point Locks for my 15 year old Vetter vinyl casement windows. Vetter went out of business in 2008 and I need a dozen or so Multi-Point Locks for failed locks and future failures. The Multi-Point is similar to the Roto Multi-Point Lock with 37mm Fork ... (cont.)
Quick Learner
Chicago
Jul 31, 2017
Quick Learner from Chicago
Jul 31, 2017
Crank for skylight window
Need to replace this. Thank yoU!
Home Owner
tijeras
Jul 31, 2017
Home Owner from tijeras
Jul 31, 2017
Window Opener
The base number is 45179, the arm is 40761 and it's 12 inches. Question does it come with the "screw thing" don't know the name?
Home Owner
Gig Harbor WA
Jul 31, 2017
Home Owner from Gig Harbor WA
Jul 31, 2017
Window balance 20 3 HL
Tim C, Thank you for answering. This is a 21 inch Caldwell, not counting the plastic. picture of the markings enclosed. The house was built in 1995. The balancer is sprung. I don't know if it can be re-set so am looking for a new one. thank you for your help. Sharon
Handy Person
Michigan
Jul 31, 2017
Handy Person from Michigan
Jul 31, 2017
Window balance 26F BSI MD
Hi, I'm looking for a replacement window balance marked 26F BSI MD. Photos attached. I see similar parts on your site with option 26E, but not the F. Any recommendations?
Home Owner
Dayton
Jul 31, 2017
Home Owner from Dayton
Jul 31, 2017
bracket R 07867
We have a Wright casement window. I'm missing bracket ( R 07867 ) stamped on the part. I need the cost to replace item. Thanks in advance Gale