Viewing all customer Discussions for:
Door & Window
Contractor
Linthicum Heights
Aug 1, 2017
Contractor from Linthicum Heights
Aug 1, 2017
andersen balances
We need 2x replacement Andersen box balances (One left, one right) Numbers on these are: 11600-A-3 11600-17 11L 118 0895 We just purchased 2x balances directly from andersen (Part 1626074 and 1626076)and the parts didn't work. The cords were actually a tiny bit too short. So when we ... (cont.)
Quick Learner
San Francisco Bay Are
Aug 1, 2017
Quick Learner from San Francisco Bay Are
Aug 1, 2017
Mismatched strike plate/receiver?
Hi, I have a sliding patio door, that requires a lot of force to toggle the lock - so far my troubleshooting has indicated a mismatch between the lock-side and strike-place/receiver side (sorry, I don't know what these are called, but have included the photos). Basically, exactly at the center of ... (cont.)
Quick Learner
New Port Richey
Aug 1, 2017
Quick Learner from New Port Richey
Aug 1, 2017
American Craftsman Series 7500 Casement Window Folding Crank
On 7/8/17 Order 925091 you sent me the 39-205 white folding crank handle 11/33 This is not the correct handle as you can see by the attached photos. They look very similar but are not the correct one. I hope the attached photos will help in identifying the correct handle.
Home Owner
Hartford, CT
Aug 1, 2017
Home Owner from Hartford, CT
Aug 1, 2017
Do I have the 26-434, 26-387, or none of the above?
We have newly installed Marvin Integrity windows for which we would like to have vent locks. In your experience,would either of the two parts listed above work as a retrofit. The 26-434 would have to be mortised so it could be flush mounted to allow the sashes to clear but there is only 13/32" befor ... (cont.)
Quick Learner
Gig harbor WA 98332
Aug 1, 2017
Quick Learner from Gig harbor WA 98332
Aug 1, 2017
I am not sure which one to choose. Please help.
your window handle number 39-114' size is 3" by 2" but mine looks the same but the size is 3 5/8" by 2 1/2"
Quick Learner
USA
Aug 1, 2017
Quick Learner from USA
Aug 1, 2017
Casement Hardware Replacement
Hi there, Attached are pictures of the casement and locks in the home. I could not find any info on the model or product, but it closely resembles 39-375 in your catalog. I am looking to replace: (4) left-hand casement hardware (2) right-hand casement hardware (2) left-hand locks (1) righ ... (cont.)
Home Owner
Mi
Aug 1, 2017
Home Owner from Mi
Aug 1, 2017
Crestline slide by approx 1997
Can u find these, need 20
Home Owner
Maple Ridge, BC
Aug 1, 2017
Home Owner from Maple Ridge, BC
Aug 1, 2017
Need new channel balance
I am trying to find the right balance to order. See pic of old one. I think it is the S350-18. But how do I know what stamp option to order. There is nothing noted on my old part. Hoping you ship to Maple Ridge, BC, Canada. Would appreciate your help. / Klara
Quick Learner
Michigan
Aug 1, 2017
Quick Learner from Michigan
Aug 1, 2017
Tilt hardware for Polybau window
Hello, I need to replace the tilt latches, spring balances, pivot shoes and pivot bars on this Polybau window.
Handy Person
USA
Aug 1, 2017
Handy Person from USA
Aug 1, 2017
Window Roller
Can you please tell me if you have this part or a comparable match?
Home Owner
Wiscasset
Aug 1, 2017
Home Owner from Wiscasset
Aug 1, 2017
Broken springs
Hi, Looking for replacement springs on my kohler window.. they are double hung with tilt.
Home Owner
Woodland
Aug 1, 2017
Home Owner from Woodland
Aug 1, 2017
Slide in plastic tilt latch
There is a number 375 on the tab that holds the latch in place. There is also a patent number shown: 5,139,291
Quick Learner
North Carolina
Aug 1, 2017
Quick Learner from North Carolina
Aug 1, 2017
Pella screen door frame corners broken
I walked through our Pella sliding screen door and two diagonally opposite corners are now loose. Is there any way to restore the structural integrity of the corners?
Quick Learner
USA
Aug 1, 2017
Quick Learner from USA
Aug 1, 2017
Mortise lock
Looking for this mortise lock
Quick Learner
San Antonio
Aug 1, 2017
Quick Learner from San Antonio
Aug 1, 2017
Window top slider
I need the attached top window slider that measure 15/16" x 1 1/4" and 10/16" with two holes and one slot for screw. I previously ordered the window balance. Hope you can help
Home Owner
Fort Myers, Fl.
Aug 1, 2017
Home Owner from Fort Myers, Fl.
Aug 1, 2017
Replacement parts for snap in window glazing
Please find attached a picture of the snap in window glazing parts we are looking for to repair our windows.
Landlord
Colchester
Aug 1, 2017
Landlord from Colchester
Aug 1, 2017
Broken pivot arm on replacement Harvey window
i have several replacement windows with broken pivot arms. The window locks say "Harvey" i searched your website and believe that your pivot arm product code 26-423 is the right part but would like to be sure. The window sticker(s) show the window to be a 30-01742704 CWWDH (see attached pic) or s ... (cont.)
Friend
Portland, Michigan
Aug 1, 2017
Friend from Portland, Michigan
Aug 1, 2017
Window Pivot Shoe
There are no names or numbers that I can find on this part. The part is 2" in height 1/2" thick.
Home Owner
NC
Aug 1, 2017
Home Owner from NC
Aug 1, 2017
Replace exterior patio door handle
Hello: I have a Silverline 5500 patio door with a "D" shaped interior pull and a non-keyed fingertip exterior pull (similar to your 82-042). I'd like to replace the exterior pull with a "D" type pull. My screw holes are 3 15/16". Will your 82-044 work in this application? Does it come in beige? ... (cont.)
Handy Person
New York
Aug 1, 2017
Handy Person from New York
Aug 1, 2017
Window Handle
I'm looking for the crank to replace these, used a tape to measure and i'm getting 5/16". Please help me select the correct crank thanks.