Viewing all customer Discussions for:
Door & Window

Landlord Philadelphia
Aug 2, 2017
Landlord from Philadelphia
Aug 2, 2017
Truth folding Handle with cover
If I just wanted the handle alone, which crank handle goes with the 39-376 and 39-375 folding handles?
Handy Person Utah
Aug 2, 2017
Handy Person from Utah
Aug 2, 2017
shoe size
I bought several of the 195 replacement shoes to fix my windows. They fit in all dimensions but one-- they are too thick. Do you have a similar size that is thinner by about 1/8 inch? I included a picture for reference
Quick Learner Bristol, Ct
Aug 2, 2017
Quick Learner from Bristol, Ct
Aug 2, 2017
Window Sash mechanism
Hi. I need assistance identifying this item that holds a Certainteed Window that tilts inward. If you slid them while in place the window can be removed. They tend to break easily. Thanks forthehelp. Brendan C.
Home Owner San Clemente, Californ...
Aug 2, 2017
Home Owner from San Clemente, California
Aug 2, 2017
Stamp says 32 4 B.S.I.
I measured and the metal bar is 32" long. We have Mill Guard windows. I'm not sure of what weight I should get and I don't see any markings that indicate what the other channel that is working is. Any input you can give is appreciated. I want to order and get the right one the first time so as not ... (cont.)
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Quick Learner Pacifica
Aug 2, 2017
Quick Learner from Pacifica
Aug 2, 2017
Old Wood window balance installtion
I have old wood double hung windows , the windows were reframed and no weight boxes. Can your spring balances be used if the windows were modified to accept the balances and clips mounted into the frames? I realize i could have the whole thing replaced but its an older building and would like to kee ... (cont.)
Quick Learner NJ
Aug 2, 2017
Quick Learner from NJ
Aug 2, 2017
SCREEN DOOR
you just fixed my windows now I need help on a screen door entire handle assembly and lock. The door etching on the window says PPG HERCULITE K, 16CFR1201C11, ANSIZ97.1-1984-1/8 U, SGCC-1605-42024796. Attached are 3 pictures of it, inside, outside and side. If facing the door, opens on left hand sid ... (cont.)
Quick Learner Danvers, MA
Aug 2, 2017
Quick Learner from Danvers, MA
Aug 2, 2017
Need Hinge Pin Replacements
This 40-165 kit is (slightly) too big for my Emco storm door. Do you have any sizes smaller than this 5/16" OD kit?
Quick Learner
Aug 2, 2017
Quick Learner
Aug 2, 2017
Window part - plastic latch
Window part this plastic latch hold the window for removal when you want to clean it
Home Owner Wadsworth, IL
Aug 2, 2017
Home Owner from Wadsworth, IL
Aug 2, 2017
Sliding Door lock
I ordered Item 82-218 for this door, but it is too large. Do you have another door lock that would fit? I would like to return the original one purchased Thanks
Quick Learner USA
Aug 2, 2017
Quick Learner from USA
Aug 2, 2017
Window pivot needed
Hope you can help me from this picture of the pivot I am trying to locate. There is no name on window.
Quick Learner Sunset Beach
Aug 2, 2017
Quick Learner from Sunset Beach
Aug 2, 2017
Replacement rollers for sliding screen door
Think I found what I need, 4 of the 84-008. I have 2 questions. 1. Which do you recommend, the metal or nylon roller ? 2. What are the screen door corners for? Do they stiffen up the very flexible screen frame?
Quick Learner Louisville
Aug 2, 2017
Quick Learner from Louisville
Aug 2, 2017
Armorlite brand
Looks like a half an inch channel
Handy Person Morristown
Aug 2, 2017
Handy Person from Morristown
Aug 2, 2017
1/2" pivot shoe
Hi there,Attached please find picture of the part I
Handy Person New Ulm
Aug 2, 2017
Handy Person from New Ulm
Aug 2, 2017
Brass Atrium Door Lever Lockset
I ordered my new Brass Door Lockset last October Item# 82-400. We are in need of a new SET SCREW (I believe that is the name of it) It is the little tiny screw that holds the handle on underneath. Wondering if that is something I can order from you? If so what would that cost? Thank you! ... (cont.)
Home Owner Oregon
Aug 2, 2017
Home Owner from Oregon
Aug 2, 2017
Milgard Window Balance
Please help me to identify the Milgard window balance. It is for a non-tile window. Thanks, Dick
Quick Learner bel air
Aug 1, 2017
Quick Learner from bel air
Aug 1, 2017
mortise double latch broken
I need a new latch system and it looks like you have a couple different double latch ones. How do I know which one to pick? My door will Not open and I am really waiting on your response to figure out which latch system and handle to buy. Do you mind getting back to me as soon as possible? It's 7 ... (cont.)
Handy Person Frisco
Aug 1, 2017
Handy Person from Frisco
Aug 1, 2017
White beading - exterior
Windows are original - house was built in 1997 - DR Horton. I believe the windows manufacturer was Capital, but not 100%. White Bead, Front of bead is 5/8", back of bead is 1/2". Can you recommend a replacement?
Quick Learner Seattle wa
Aug 1, 2017
Quick Learner from Seattle wa
Aug 1, 2017
Can I fix???
Hi. I ordered the 2710 and the Window is too heavy. Is there any way I can make the counter balance stronger or do I have to reorder. It won't hold the window open. Thanks.
Quick Learner
Aug 1, 2017
Quick Learner
Aug 1, 2017
Window Double Coil Balance Needed
I ordered 3 1/16" pivot bars (26-226) for a vinyl window double coil balance, and they worked like a charm. I have a window where one double coil balance is missing and the other damaged. The damaged one has 540 stamped on the coil, and the plastic housing has a capital A stamped on it. There are no ... (cont.)
Home Owner Roswell NM
Aug 1, 2017
Home Owner from Roswell NM
Aug 1, 2017
thank you
it is refreshing to deal with a company that knows what they are doing. Thank you for your help, the video was helpful. Would recommend your company. Window like new.