Viewing all customer Discussions for:
Door & Window
Quick Learner
Mountain view
Aug 3, 2017
Quick Learner from Mountain view
Aug 3, 2017
Balance replacement
Hi I need a couple window balances. There are no markings other than 4 raised bumps. I measured 36" and it looks like 5/8" wide Thanks
Quick Learner
Longport NJ
Aug 3, 2017
Quick Learner from Longport NJ
Aug 3, 2017
Channel Balancer
Repairman skipped town with the four balance rs from our 40 Yr old townhouse in Longport NJ. Original Builder grade Double Hung are side by side 36 wide by 30" high top and bottom sash. Windows are 1/2 Inch insulated glass and in very goog condition considering their age. Like to figure out the c ... (cont.)
Handy Person
connecticut
Aug 2, 2017
Handy Person from connecticut
Aug 2, 2017
Certainteed Window tilt Latches
Hi, I'm trying to find a source for replacement CertainTeed tilt window latches. They are the kind in the picture and have two "plug" tabs on the under side that holds them in place on the sash. I need, at least, 6 sets (both right and left) to restore my windows to full operation. (Right now I k ... (cont.)
Handy Person
Bayside, NY
Aug 2, 2017
Handy Person from Bayside, NY
Aug 2, 2017
Broken Door handle on old patio door.
Need help finding the right handle to insert for the patio door. It doesn't have a handle with lock system. The screws to the handle face through the slim part of the door frame where a lock would be instead of straight through the frame. Please help show me what handle to buy for this. ... (cont.)
Quick Learner
San Diego, CA
Aug 2, 2017
Quick Learner from San Diego, CA
Aug 2, 2017
Window Crank Operator 07701-00 R/H
Existing "crank" does not work....feels locked up. Need to replace handle, mechanism and arm to connect with the window. I am unsure of the brand but on the underside of the mechanism are the numbers "07701-00 R/H". The arm has a script logo that says "Wright". I hope this helps in identifying t ... (cont.)
Home Owner
Potomac
Aug 2, 2017
Home Owner from Potomac
Aug 2, 2017
Double-Hung Window Vinyl Balance Shoe for Pivot Pin
Dear Sir/Madam, As you can see in the photos, one of the vinyl balance shoes for the double-hung windows broke at the pivot pin hole. There is no brand name indicated anywhere on the windows. Could you, please, identify the part and let me know if you carry that particular part? Thanks in adva ... (cont.)
Quick Learner
Reno, NV
Aug 2, 2017
Quick Learner from Reno, NV
Aug 2, 2017
Window Balance 2740 DG BSI
Hi, My channel balance measures 9/16" wide and 28" long. Only marking on the balance says "2740DG". I think it is either a s351 or s390 but I'm not sure. Please let me know if you need any more info. Thank you.
Quick Learner
Millville
Aug 2, 2017
Quick Learner from Millville
Aug 2, 2017
Replacement part for crank out
We have crank out windows from like 15 years ago or more. The plastic piece cracked and need a couple extas. If I'm looking at window from the inside out it's the part that is on the window panel to the right.
Quick Learner
Southampton ny
Aug 2, 2017
Quick Learner from Southampton ny
Aug 2, 2017
Sash weight identify
The window is around circa 1965 and there aren't many markings on it. It does say Anderson corp. bayport minn. and a stamp on it " A 3 19 7"
Home Owner
California
Aug 2, 2017
Home Owner from California
Aug 2, 2017
Stamp option
We are ordering channel balancers and the only stamped numbers on the current balancers we have show 265 so we ordered the 2650 option for 26-30 lbs., is that correct?
Home Owner
Florida
Aug 2, 2017
Home Owner from Florida
Aug 2, 2017
Stamp options for spring balance
Can you help me order the correct stamp options for a 13" channel balance for a PGT window. This is a small window in a bathroom, it's 24" high X 36" wide. Do I need the 1210, 1220, 1230 or 1240? Enclosed is a photo of what is stamped on the current channel balance. Thank you.
Home Owner
Seattle
Aug 2, 2017
Home Owner from Seattle
Aug 2, 2017
Channel Balances missing from window
One of our windows is missing the channel balances, so I'm not sure how to figure out a replacement. The four other single hung windows in our home use S380, so I am assuming this will be the same. I can also weigh the sash. However, how do I figure out what length the channel balances need to be? T ... (cont.)
Quick Learner
Boynton Beach
Aug 2, 2017
Quick Learner from Boynton Beach
Aug 2, 2017
Glazing bead for Alcan sliding window
Allcan sliding windows, glazing beads are brittle and clacked on 3 windows
Handy Person
Santa Rosa
Aug 2, 2017
Handy Person from Santa Rosa
Aug 2, 2017
22 in window balance replacement
Hello, I am trying to find a replacement for this balance. I have included a photo of the stamped item. Your help is appreciated I want to get the right size. Erika
Home Owner
Connecticut
Aug 2, 2017
Home Owner from Connecticut
Aug 2, 2017
Re: length of screen clip
Hello, I've searched many hardware stores and seem to have stumbled upon your online store. This screen clip looks like the one I need. Unfortunately most of my screen clips have is snapped. Which is why I need to replace them. Are there different lengths to these clips? Is it a standard size? ... (cont.)
Purchasing Agent
MIddleton, WI
Aug 2, 2017
Purchasing Agent from MIddleton, WI
Aug 2, 2017
Sliding patio door latch kit
See the pictures. It's a patio handle kit with latches (and no keys). I believe it's your kit numbered #82-003 based on the dimensions. The part-numbers are all labeled #055-X (where X = 2, 3, 5), but #82-055 doesn't seem like the best match. Older model maybe? The vertical distance between the s ... (cont.)
Quick Learner
Aug 2, 2017
Quick Learner
Aug 2, 2017
Mortise lockset
I was told that the part I'm looking for is the same part used in a Pella Door Swisco Part # 40-194. If you can verify this part will work in my Anderson G08-H11-S02 door . See attached pictures.
Home Owner
st. louis
Aug 2, 2017
Home Owner from st. louis
Aug 2, 2017
window parts - pivot
this is a picture of a pivot bar that i need. if you have this part, what is the part number and the price?
Home Owner
Columbia Mo
Aug 2, 2017
Home Owner from Columbia Mo
Aug 2, 2017
Help with a channel balance
I believe that the S770 is the channel balance I need but not for sure. Have attached pictures of it installed in window. But not sure how to remove window in order to remove the channel. It is stamped with 34B. The channel measure 34 inches Any suggestions or advice you could give would be g ... (cont.)
Handy Person
MD
Aug 2, 2017
Handy Person from MD
Aug 2, 2017
Latch lever kit 82-107: on which side goes each washer?
I purchased the Sliding Door Latch Lever Kit 82-107. The old one broke off a long time ago so I don't have a good reference for where each part goes in relation to the handle. Your illustration shows the order of the washers, but not which side of the door handle piece each goes on. Do all the washe ... (cont.)