Viewing all customer Discussions for:

Door & Window

My old pivot shore is 1" width, 1/2 "thick and 2 1/16 high And pivot bar is like 26-352 My questions is if I order 15-167 is it going to fit with 26-352, ?? Please help my asap, I need to return old order and put the new orders in.

I don't see this number on any of your balancers? Do you have a cross reference! My balancers have # 2530 stamped on them ?

sash measurements W32"xH31" the only stamps I have are as followed top of unit right corner 11600-17 side of unit near staple left to right.. 1031 3 S38 3 90

Hello, Please find attached pictures of the original channel balancer from my window. The sash weight is 13.6 pounds. The sash measurement is 35 wide x 31 height. The stamp on the original balancer was 28B for one window. Another window in my house had a balancer with a stamp of 28C. I tried t ... (cont.)

Both of my wheels on the sliders have flat spots adjustment gone will not lift door looking to purchase two roller assembly's

I am trying to replace the channel balances for one of my windows and I believe, based on the pictures and information on your website, that I need 37" Series 380 channel balances. There is a stamped number on my old channel balance that reads "36 4 k". Should I order this item with the 3640 Stam ... (cont.)

4 15/16" mortise double latch sliding glass door handles and lock

I need help in figuring out what balancers I need to order. The stamped # 30 4 JT CMC 2 doesn't match with your #s on your website. They were installed in 2001. I need 2 of your 31" and 2 of your 21" balancers. the stamp on my 21" balance shows 20 4. hope you can help. thanks Mike ... (cont.)

I have a code on the back of the channel balance. The code is 26-4 BA CMC 7. The balance is 27" long. What number do you recommend? Thank you.

I have identified the channel balance I think is the correct option. (25" Series 751) I'm sending this to verify the markings on the unit I have presently. ( 24XHDW ) Please verify the 24HD would be the proper choise. I'll be ordering 12 if the proper parts are in stock. Please

Hi, I have several windows cannot hold when lifted, it slides down immediately. I found a plastic part at the top corner is broken, the one I showed in the picture is a good one. Can you help me find the piece? Thanks, Kevin

87-010 is almost exact to my current roller assy. The width of the well where the roller wheel sits 17/32 instead of 19/32 wide. Do you have a roller assy with a more narrow well than 87-010?

I need to replace the balance on one of my windows (Viking), see attached photo. The length of the metal part is 27". Since there are several options for the 2630 I need to know which ones match my windows.

Part is white plastic that attaches to thin inside storm windows and it guides window up and down and keep it from falling out and it's 3/4" of an inch in length and 3/16" of an inch in height and 5/8" of and inch in wideth with a hole in center. Hope you can help me with this issue. I have two 2 o ... (cont.)

My home was built in 2005 with windows that I cannot brand. The bottom pane of the windows tilts out for maintenance. They use spiral balance rods, some of which are rusted and/or worn. I want to replace them as well as the pivot lock shoes. I need to order new spiral balance rods and pivot lock ... (cont.)

Hi, the photo and drawing I've attached are from a PE del Mar wheel (they do not have stock). I believe this is the same as your 81-279, but your drawing does not include a couple of key measurements. These are indicated on the drawing in red. Can you please confirm your wheel will be a suitable rep ... (cont.)

Hi - I'm trying to find this pivot lock shoe replacement part for my window. The sticker on the window says 'window series 4250 SH' and then says 'H-R30-48x77'. Can you please help me locate the correct part to replace? Thanks!

Hello, I ordered the series 710 28" balance with the 15-003 shoe attachment. The top attachment works perfectly but the shoe attachment does not. I attached the photos of the old shoe and am wondering which shoe attachment do I need to match the old one. Thanks!

Hi, I think I see what I need on the parts list, but would like to confirm. My Caradco casement window hand crank stopped working to close the window -- it opens it okay, but then the handle and screw spin out of their housing when I try to close the window. Anyway, I'm just trying to figure out how ... (cont.)

Windows installed in 1988. No idea who made the windows and have never been able to find the plastic replacement clips. White clips, and they break every time we try to remove grids for cleaning. Thank you!