Viewing all customer Discussions for:
Door & Window

Home Owner NC
Mar 1, 2017
Home Owner from NC
Mar 1, 2017
BF Rich tilt latch
BF Rich has closed and at least two of our windows have broken latches. Can we get replacements?
Contractor Lexington SC
Mar 1, 2017
Contractor from Lexington SC
Mar 1, 2017
Window Sash cap
I am looking for window sash caps and have attached a photo of the cap along with the manufacturer code sticker found on the inside of the window track. Please let me know if you carry this item and know who the manufacturer is. Thanks
Handy Person gardner kansas
Mar 1, 2017
Handy Person from gardner kansas
Mar 1, 2017
snap in glazing material
Sticker on window says 'Swisco'. Measurements of glazing material: smooth side - 11/16" side with jut-out - 3/4" distance to jut-out - 3/32"
Quick Learner Nevada
Mar 1, 2017
Quick Learner from Nevada
Mar 1, 2017
28 in. Window sash
Hello, I don't have a stamp on my broken sash, how do I know which one to purchase? And just double checking, the attachments do come included? Thank you Justin
Handy Person texas
Mar 1, 2017
Handy Person from texas
Mar 1, 2017
how to install and tension 500 series in non tilt window manufactured w/o backet
Appears the each side of the balance "pin" (pin = the feature that hold the spiral in place at bottom of balance) is held in place by "hooks" manufactured into/inside the frame. The pin on the balance being replaced looks like its round/dowel like not "flat" pin shown on the series 500 image ... (cont.)
Quick Learner Colorado
Mar 1, 2017
Quick Learner from Colorado
Mar 1, 2017
Trouble with 82-107
I bought this piece but I am having trouble getting it on. It is the exact same size as the piece that came off but when I put the handle on it does not seem to be reaching. Please help with instructions to install.
Quick Learner San Antonio
Mar 1, 2017
Quick Learner from San Antonio
Mar 1, 2017
Bifold door snugger
I purchased a 23-510 7/8 bifold door track from you and I need a door snugger. Can you tell me which one and do you carry them?
Handy Person Florida
Mar 1, 2017
Handy Person from Florida
Mar 1, 2017
Awning window crank
New shutters have my Awning window crank hitting the frame. I tried a Jalousie T handle in size 5/16 (too small) and 3/8 which now hits the housing instead.what can you recommend? Is there a T handle that will work. The windows are from 1978
Quick Learner Virginia Beach
Mar 1, 2017
Quick Learner from Virginia Beach
Mar 1, 2017
Need replacement part
Tried finding this part ever where can't find
Home Owner Hampton, Nebraska
Mar 1, 2017
Home Owner from Hampton, Nebraska
Mar 1, 2017
Replacement parts for Thermo Guard
Please see if these parts are available Thank you Dale
Quick Learner Wasta, South Dakota.
Mar 1, 2017
Quick Learner from Wasta, South Dakota.
Mar 1, 2017
Top sash guides
We need 2 of these to go on the window that you made the custom 50# balances (809844)for our church. Do you have any that are stronger to work with the 50# balances?
Quick Learner Rhode Island
Mar 1, 2017
Quick Learner from Rhode Island
Mar 1, 2017
Dark bronze 11" casement arm
I am looking for cranks that are similar to your item 39-028, but with an arm length of 11" instead of the 9 1/2". If you can locate, I will need both a left and right in the Dark Bronze color. The 11" is measured from the same point as in your picture. Question: if you do not have an 11", would ... (cont.)
Quick Learner Groveland , FL
Mar 1, 2017
Quick Learner from Groveland , FL
Mar 1, 2017
Tube cover for balance coil
4 failed cover tube for balance springs. 40 inches long due to sun rot.
Home Owner Sarasota, FL
Mar 1, 2017
Home Owner from Sarasota, FL
Mar 1, 2017
Need 6 replacement window spring balance assemblies
Marked 28D on channel. 29" long 1/2" channel width
Home Owner Port St Lucie, FL
Mar 1, 2017
Home Owner from Port St Lucie, FL
Mar 1, 2017
Top slide for Alcan window
Need replacement. Thank you
Quick Learner Ruskin, FL.
Mar 1, 2017
Quick Learner from Ruskin, FL.
Mar 1, 2017
Home Owner Seattle
Mar 1, 2017
Home Owner from Seattle
Mar 1, 2017
1944 house wooden window sash which raises up .
The old mechanism didn't work, and I can't find a replacement. I need help with what kind to buy from you.The sash is 31 1/2 inches tall, the channels are 5/8 " wide and 3/4" deep. It weighs 10 pounds. The sash is shown in place and removed.
Contractor Maryland
Mar 1, 2017
Contractor from Maryland
Mar 1, 2017
miter cut for this corner
how much allowance should be taken from the cut for this type of corner. 1/4 of an inch?
Home Owner Tierra Verde, Fl.
Mar 1, 2017
Home Owner from Tierra Verde, Fl.
Mar 1, 2017
HS + D
Gorell sling glass door lock, (double lock) Need replacement part.
Home Owner houston
Mar 1, 2017
Home Owner from houston
Mar 1, 2017
I need something similar to 16-002
I bought 10 clips #16-002 but returned them because they fell out of the holes. So I need the same clip as the take out clip # 16-002 except 1 1/2 inches long same 1/4 in. wide. Do you carrier those? Rick