Viewing all customer Discussions for:
Door & Window
Handy Person
Feb 20, 2017
Handy Person
Feb 20, 2017
install ext locks on sliding door
does the cylinder hav a lazy com for the 82-310 slider lock
Quick Learner
Spotsylvania, Virginia
Feb 20, 2017
Quick Learner from Spotsylvania, Virginia
Feb 20, 2017
Coil balance id
Window parts ,double hung, made by or for Hodges Company in 2001. This window uses the "15-175" coil balance shoe, blue slate" which I have 4 in stock. The window uses a " 2 coil springs per side, total 4 to lift each half of the window. Each half weighs 25 lbs 3 oz. 2 of the springs have a "5 L" st ... (cont.)
Home Owner
Sarasota, Florida
Feb 20, 2017
Home Owner from Sarasota, Florida
Feb 20, 2017
Harcar window off track.
I think I need a top sash guide Product Code: 18-172. Please view pix with my identify part submission. Lower window is out of track. Need assistance with replacing it in the track. What do you suggest? Also bright aluminum shaft running up in side the tract does not appear on any of the other windo ... (cont.)
Quick Learner
USA
Feb 20, 2017
Quick Learner from USA
Feb 20, 2017
new window locks
Let me know if you no longer carry these and if not where do you suggest I try? I sent you photos for your review.
Contractor
Pittsfield, MA 01201
Feb 20, 2017
Contractor from Pittsfield, MA 01201
Feb 20, 2017
Double hung windows, unknown brand - Interior mounted latch piece with clip-in button
I couldn't figure out how to remove this piece (Help!). It is the interior latch piece and the exterior operation button that snaps in. I need 25 of these.
Quick Learner
Jetmore, KS
Feb 20, 2017
Quick Learner from Jetmore, KS
Feb 20, 2017
Window seal glazing
I have sent you two photo of the problems with our window. They are just old and need new window seal glazing. I wasn't sure which one I should order.
Handy Person
USA
Feb 17, 2017
Handy Person from USA
Feb 17, 2017
Storm Door Combo Brass Strike Plate
Howdy, Swisco- I want to replace the strike plate as the brass appearance is kinda beat up, about 20 years old. I need 2 of them. The screen door itself is a Eternity, made by Emtek, and the latch I think was called Infinity. Please see attached pictures. In the second picture I prov ... (cont.)
Handy Person
Florida
Feb 17, 2017
Handy Person from Florida
Feb 17, 2017
Help please
Please help idea the parts thanks 29in long 1/2 wide
Handy Person
Florida
Feb 17, 2017
Handy Person from Florida
Feb 17, 2017
Balance is anchored at the top of the frame
I've included 3 pics, one shows the shoe in the track with what's left of another shoe for reference. Also shown is the spring/sting assembly and finality a shot with the assembly in position anchored with a screw at the top of the window frame. The sash is 29" tall. The assembly has 1. 27TG stam ... (cont.)
Quick Learner
USA
Feb 17, 2017
Quick Learner from USA
Feb 17, 2017
Replacement handle?
Replacement handle?
Purchasing Agent
Waddell AZ
Feb 17, 2017
Purchasing Agent from Waddell AZ
Feb 17, 2017
Mil-gard 1110-H 1180-H 1280-H ???
Can anyone help me with this roller setup? I need 8 of them. Thanks in advance..
Quick Learner
Review
Feb 17, 2017
Quick Learner from Review
Feb 17, 2017
Correct channel balance length
I need to replace two channel balances in a large kitchen window. I think someone installed the wrong length in the past. I've identified your 770 series as the proper balance, but what measurement do I use to select the correct length? The window, from the top to the top sash on the lower window is ... (cont.)
Quick Learner
USA
Feb 17, 2017
Quick Learner from USA
Feb 17, 2017
Need direction on windows parts replacement
Hello, I called in and was directed to send in some pictures to aid in you providing me some guidance. I have NVR builder grade windows with channel balances that match your Series 795-28. Mine are stamped 28C. Here is my issue and what I would like advice on. 14 of my downstairs windows a ... (cont.)
Handy Person
Fort Myers, FL
Feb 17, 2017
Handy Person from Fort Myers, FL
Feb 17, 2017
NUAIR Window Balancers
1/2" wide, 30" long, Window is 25lbs. Markings:29-5 AA CMC 7 I have 2 identical windows - will need 4 balancers Wally B
Quick Learner
USA
Feb 17, 2017
Quick Learner from USA
Feb 17, 2017
Top sash guide
Are you able to identify this part? The closest I found is part# 18-142.
Landlord
Belleville IL
Feb 17, 2017
Landlord from Belleville IL
Feb 17, 2017
Patio door lock help
I'm trying to replace at least the center portion of this door lock. Would you have any information on where purchase replacement parts? any help would be appreciated.
Quick Learner
Lake Harmony
Feb 17, 2017
Quick Learner from Lake Harmony
Feb 17, 2017
Operator alteration
I purchased an awning 39-390. If I were to install the universal kit I can see that the window will not be able to close all the way. The actual inside of the jamb measures 29 1/2". The operator in its opened position is the same exact size as original from the 1950s. Is there any way possible I can ... (cont.)
Home Owner
severn, md
Feb 17, 2017
Home Owner from severn, md
Feb 17, 2017
Crank for 2'x2' window
Looks like the 39-025, but not sure.
Professional
USA
Feb 17, 2017
Professional from USA
Feb 17, 2017
Parts needed for Heartland series 712
Hi, I have a homeowner/client who needs replacement tilt window latches left and right (two sets) for a heartland Windows - Series 712 double hung / HWM-M-001 Thank you Gary
Quick Learner
USA
Feb 17, 2017
Quick Learner from USA
Feb 17, 2017
Missing broken pivot shoes
I have about 8 windows in my house that will not stay up. I think the shoes are completely missing or broken. I recently moved away and live about 5 hours from my house (I'm prepping to rent it out in the near future). So unfortunately I don't have access to take the shoes out and provide more pict ... (cont.)