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Door & Window

These are the most common in my area- I ordered from you last time off the numbers only and they weren't even close. Is this enough info to order more? I need a dozen or so....

I was speaking with one of your technical specialist yesterday about an Anderson awning window operator and he suggested I send a few pictures. The operator is very similar to your 39-389, with the following differences: 1) The two mounting holes on the visible portion of the operator are missing ... (cont.)

Please help me find the correct part..I think its 82-239 the /Users/cynthiatobin/Desktop/ has a button that the one I have does not have would I be able to drill a hole for it? please contact me if you have any questions that need explanations.

do you have any of these part if so we are looking to purchase 40

can i get some of these? they are for a sissor crank

Hi, We have a sliding glass Mercer door (99-1) and I'm looking to get a replacement door handle/lock because ours no longer works. Can you help me? Melanie

Outside facing windows. I have light metal decorative crossbars on my windows and some of the small plastic clips that hold these crossbars horizontal and vertical are broken. I have included a picture of the windows to show the crossbars and a close up of the small plastic clips. I need several ... (cont.)

Hello I need help finding the correct sash for 2 identical windows. The part numbers are in the photo.

I need to replace the torque bar bearing (both sides) on three awning windows. Your 36-082 is the bearing I need. How do you remove the torque bar and bearing to allow replacement of the bearing. The picture attached shows the one screw holding the arm of the bearing to the window case. Is there ano ... (cont.)

I have a customer who needs to replace a crank handle. He has no idea what kind of windows he has, nor how old they are. All I have is this picture of an existing crank handle. If anyone can identify this handle, or tell me where I might locate one, I would be incredibly grateful! ... (cont.)

I ordered already but did not pick correct spring. Springs are stamped UB28d and are 29 inches by 1/2. I am a contractor

My door handle is broken. I need a door lock with astrong door handle. Please look at the photos. I need your help! Many greetings from Germany! Jens

Hi- can you help me identity what size I need? The latch is 2 1/2 in length and 1/2 deep. Thanks!!

I have two windows that are in need of repair. We are trying to identify the appropriate replacement parts. Two of the windows will require new spring loaded channel balances. Both windows will require top sash guides/stops. The channels measure 30 inches in length and are

I have a flush mount patio door latch (looks like your 82-008K) on my sliding door on my boat. I need a sturdier locking mechanism with a key. Any options to retrofit with a better locking mechanism? The door can also be lifted out of its track to gain entry since it is on the outer track. ... (cont.)

I am a maintenance man in search of some hardware for Alenco Windows. Please view the attached photos. Thank you Jerald

I spoke to you over the phone today, and am sending you some pictures of the door to deck that I need to reorder. I just need the guts of the door latch (you had mentioned it started with the letter (m)... sorry, I forgot the name of it. The distance between the two mounting screws is 4 inches. T ... (cont.)

I purchased a replacement lock from you. When I installed it the locking latch would not fully retract when I turned the lever. Therefore once the door is closed it would not be possible to open it since the locking piece will not free itself from the door frame mortice. I did contact customer ... (cont.)

I just purchased (4)of items 39-124 for a project that I am doing which I thought was going too work but they did not. Could you tell me if you have an extension like this one(same length)that fit an Anderson Window crank. Thank you

I need right and left coil balance mechanism there is a number 8 on the coil spring. The window will not stay up it slides about half way down. I need the whole mechanism