Viewing all customer Discussions for:
Door & Window
Atlanta, GA
Feb 13, 2017
from Atlanta, GA
Feb 13, 2017
Identification of Balance
I believe that I have identified the needed balance as a 32" 795, closed cam, 1.25" T-lock shoe. I will order both the shoes separately and also some complete channel balances. My question is whether the fact that the end of the channel on the ones in place currently affects using the 795 as a repl ... (cont.)
Handy Person
Charleston, sc
Feb 13, 2017
Handy Person from Charleston, sc
Feb 13, 2017
bushing
HI, IN the window operator shown in the picture attached, the bushing is worn out so I think I will have to replace the window operator because that bushing will be too hard to locate. I measured the full distance across the retractable arms for the operator with the window closed and it is 24". Do ... (cont.)
Handy Person
Lacombe, LA
Feb 13, 2017
Handy Person from Lacombe, LA
Feb 13, 2017
tilt sash window balance and shoe, ref. # 7495999
Attached are photos of a balance used to replace the old coil type lift shown next to it. The balance is 33" x 9/16" x 9/16". The old shoe from the coil type lift is 1 1/4" x 17/32". The sash weight is 42 lbs. I had a couple of extra balances left by the manufacturer but I am not sure if they we ... (cont.)
Home Owner
Bradenton, FL 34209
Feb 13, 2017
Home Owner from Bradenton, FL 34209
Feb 13, 2017
REPLACEMENT Patio Door - Single Roller cartridge x 4
Trying to source replacement door roller cartridge for patio doors. Home Depot and Lowes suggested i contact your for replacement, as this style is off "expensive" doors (says HD guy former window contractor). The rollers are single wheel with a spring-loaded guide at front of cartridge. Lengt ... (cont.)
Quick Learner
Feb 13, 2017
Quick Learner
Feb 13, 2017
Fixing a broken channel balance and clip
Hello, I'm trying to replace a broken window mechanism and have no clue what I'm looking for. I know one of the channel balances is missing as well as the take out clip. I have another window right next to it and it is stamped with 26-4 AF5 CMC 61. It measures 27" in length, 9/16" wide at the edge o ... (cont.)
Home Owner
Sheridan Indiana
Feb 13, 2017
Home Owner from Sheridan Indiana
Feb 13, 2017
Gorell G3001 Vinyl Casement window latch
The latching mechanism on my Gorell G3001 Vinyl casement window has failed. I need a new one. Do you have this part? The handle moves up and down with no resistance. I assume where the handle attaches to the sliding bar has snapped. Gorell window number is GOE -K-3-00032-00002. It is an extrude ... (cont.)
Contractor
Denver, CO
Feb 10, 2017
Contractor from Denver, CO
Feb 10, 2017
Window Bead
This is the window bead for a Guardian sliding glass door. Please help! I can't find it anywhere!!!
Home Owner
Cottonwood, Arizona
Feb 10, 2017
Home Owner from Cottonwood, Arizona
Feb 10, 2017
Window Balance for International Window Corporation (IWC) window
Window balance, 27" (see photos) for single hung 3'x 5' window.
Quick Learner
naples, fl.
Feb 10, 2017
Quick Learner from naples, fl.
Feb 10, 2017
bottom shoe size for window balance
The shoe measures 1 1\16". I have the same size I all my windows. they have never been used so they have no ware. I ordered your S380-30 and your 18-166 sash guides and the balance slips by when closing.do you know what my problem is?
Quick Learner
Florida
Feb 10, 2017
Quick Learner from Florida
Feb 10, 2017
Need to know what to order for replacment
Need to replace 2 Channel balance 30" attached pic's Kinco window also need the Small square plastic that goes from window to frame to slide on. so just need links to what to order and i will make it happen :-) Thanks! -Dion
Quick Learner
Arizona
Feb 10, 2017
Quick Learner from Arizona
Feb 10, 2017
Odd sized sash lock
This sash lock is from a KB Home and is about 16 years old. There are no identifying marks on the windows or the locks. The reach on the latch is a half an inch from the seat level to the bottom of the sash.
Home Owner
New Jersey 08902
Feb 10, 2017
Home Owner from New Jersey 08902
Feb 10, 2017
Sliding door track repair
How do I know which topper I need? Also, if the existing track is really badly damaged, do i need to 'fill it in' or anything before putting the topper on so that there arent spaces between the topper and the rail? Thanks
Quick Learner
Walnut Creek, Californ...
Feb 10, 2017
Quick Learner from Walnut Creek, California
Feb 10, 2017
35" Series 499 Spiral Balance
I would like to replace Spiral Balances on condo windows. Some are sprung with the spiral part extending down the entire bottom of the window. The prior owner said he bought 35" Series 400, but did not say which ones. I removed a spiral balance which is definitely 35", 3/8", but there is no c ... (cont.)
Quick Learner
La Habra California
Feb 10, 2017
Quick Learner from La Habra California
Feb 10, 2017
WIndow sash balance
Looking to see if you have this part not sure on part number here are the numbers listed on the part i need 2 for each window one is 21in and the other is 24in 23 9 FU CMC 2 / 24 in 23 9 HU CMC 2 / 24 in (these two numbers came from one window) 20 9 IU CMC 2 / 21 in only one balance h ... (cont.)
Quick Learner
Scottsdale, AZ
Feb 10, 2017
Quick Learner from Scottsdale, AZ
Feb 10, 2017
Snap in vinyl glazing bead
Need to source replacement snap in vinyl glazing bead. Didn't see this one on your site but the glazing bead is about 15 years old . Let me know what you would recommend Thanks Steve
Quick Learner
The backwoods of Massa...
Feb 10, 2017
Quick Learner from The backwoods of Massachusetts
Feb 10, 2017
Andersen 1361318 & Andersen 1361316
Do you stock these under another part #? Thanks, Mark
Home Owner
Bridgewater, NJ
Feb 10, 2017
Home Owner from Bridgewater, NJ
Feb 10, 2017
Pella Storm Door Latch Replacement
I would like to replace the Pella door latch shown in the two pictures. The handles are badly tarnished after 12 years or so. I have two the same that need replacing. Also the pictured one does not secure itself when the door closes. That is the latch does not catch and the door flops back and f ... (cont.)
Home Owner
Jupiter FL
Feb 10, 2017
Home Owner from Jupiter FL
Feb 10, 2017
Replacing the torque bar bearing
How do you get the torque bar out to be able to replace these bearings? The obvious screw holding the bearing to the side of the frame is through the 3/16 inch diameter hole. I removed it on both sides of the window frame but there is still lots of resistance to pulling the bar and bearings out. Is ... (cont.)
Home Owner
Jacksonville
Feb 10, 2017
Home Owner from Jacksonville
Feb 10, 2017
Caldwell 28 3 BO
Chanel measures 29 inches. Window weights 19 lbs. It looks like a 15-001 and 19002 top and base . What do I need to order .? Blair
Home Owner
Miami Beach Florida
Feb 10, 2017
Home Owner from Miami Beach Florida
Feb 10, 2017
condo awning windows built 1969 Miami Beach
condo awning windows built 1969 Miami Beach rotting, one window crank stripped , need replacement saw your video but how to find the exact part for replacment i have two in bedroom and four in living video is great but quick, need to find a replacement for all my windows and would love to get a s ... (cont.)