Viewing all customer Discussions for:
Door & Window

Contractor Michigan
May 6, 2025
Contractor from Michigan
May 6, 2025
Coil spring balance
We need 2 replacements
+1
Landlord Medina Ohio
May 6, 2025
Landlord from Medina Ohio
May 6, 2025
Window Shoes for a Norandex Reynolds Window 2016
Norandex 004 Med cream whiteVK9400 DBI hungStiffer 38 3/4 Size 45 1/2 x 17 1/2BTM sash 29We are looking to replace the shoes on this window and we would need a supply of them for the future maybe 6 to 12 of them if available B 39551 was the first number I forgot to put in the post. ... (cont.)
Landlord Baltimore, Maryland
May 6, 2025
Landlord from Baltimore, Maryland
May 6, 2025
Single Hung Window Hardware Replacement
I’m looking to replace several of my single-hung window tilt latches and cam locks. I’ve uploaded two photos showing the parts installed. The cam lock is intact but appears worn. I don’t see any brand markings or part numbers on the hardware. I would appreciate your help identifyin ... (cont.)
Contractor Lehigh University, Bet...
May 6, 2025
Contractor from Lehigh University, Bethlehem
May 6, 2025
Window latch need
There is one latch that has a number of (10658 R). Thank you
+2
Home Owner WA
May 6, 2025
Home Owner from WA
May 6, 2025
Need to replace non-tilt channel balance - the line on one has broken
From webpage - I think I may need a 37" series 378 channel balance with option 3640. But, I am not sure that is the right one. Windows are 30 years old, then damaged channel has marks 26.4 KN CALDWELL snf id 1/2 wide (see photo). the one of other side of window has mark 26.3 CALDWELL LM. They appear ... (cont.)
+7
Quick Learner Kenosha, WI
May 6, 2025
Quick Learner from Kenosha, WI
May 6, 2025
1970s or 1960s window crank?
Looking for a replacement for the attached pictures. Large crank out window - each panel is roughly 36x24 (2 panels per window)
+2
Quick Learner New Jersey
May 6, 2025
Quick Learner from New Jersey
May 6, 2025
Window Channel Balance
It says 21b BSI. Looking to buy replacement for both sides of window.
Home Owner Michigan
May 6, 2025
Home Owner from Michigan
May 6, 2025
Casement Hardware Repair
Trying to identify the correct name and part for this. Both right and left ones need to be replaced. Both are broken.
+1
Quick Learner
May 6, 2025
Quick Learner
May 6, 2025
need help with balances and take out clips
Good morning, I need a new spring/sash balancer for my window and the catch clip. Pictures are attached. Thanks Rob
+5
Quick Learner
May 6, 2025
Quick Learner
May 6, 2025
Quick Learner Pennsylvania
May 6, 2025
Quick Learner from Pennsylvania
May 6, 2025
Contractor Missouri
May 6, 2025
Contractor from Missouri
May 6, 2025
Window clips to hold screen in place
It is a clip to hold window screens in. It was found on a window with Herrman lumber tag on it. The people at Herrman lumber cannot identify the window unit for us.
Quick Learner Jacksonville F
May 6, 2025
Quick Learner from Jacksonville F
May 6, 2025
Balance rods
Looking to match these window balance rods
Quick Learner Kodiak Alaska
May 6, 2025
Quick Learner from Kodiak Alaska
May 6, 2025
Help Identifying my channel Balance
Hi - need help identifying window channel balances its 23 and 3/8 inches. Fred
+2
Handy Person California
May 6, 2025
Handy Person from California
May 6, 2025
Keeper plate
Does the lock come with the metal plate that attachea to the door frame? I need this assembly, including the plastic plate the metal plate is sitting in. Thanks, Jason
Quick Learner The great up north
May 5, 2025
Quick Learner from The great up north
May 5, 2025
Inside Handle Depth
How deep is the indoor handle once mounted? I need to clear a screen door that sits only 1.5 inches away from the sliding door frame.
Quick Learner New hampshire
May 5, 2025
Quick Learner from New hampshire
May 5, 2025
Pivot lock part
I need to order a few of these!
Quick Learner Braintree, ma
May 5, 2025
Quick Learner from Braintree, ma
May 5, 2025
Casement window locking mechanism
Need the replacement part which locks the window.
Home Owner San Jose
May 5, 2025
Home Owner from San Jose
May 5, 2025
Window Balance part identifier
I tried to match the window balance in the photo with items on your website and the best match is S395-21 with weight option 2020. I have similar balance for bigger window with imprint code: 20-3 JD CMC 2 Would that would be S395-21 with weight option 2030? Thank you
+4
Home Owner Long Island new York
May 5, 2025
Home Owner from Long Island new York
May 5, 2025
Casement hinges and cranks
I need casement hinges and cranks two that swing out right to the left and one that swings out left to the right. Then I need 2 accordion hinges that goes straight out for a casement bathroom window.
+2