Viewing all customer Discussions for:
Door & Window

Handy Person Jesup GA
Jun 9, 2025
Handy Person from Jesup GA
Jun 9, 2025
Bottom track wheels
Need bottom track and wheel hardware.
+2
Quick Learner florida
Jun 9, 2025
Quick Learner from florida
Jun 9, 2025
JELDWEN SGD ROLLER
I am looking for 2 of these to go on a Jeldwen SGD screen for a customer who bought his SGD from us.
Quick Learner Collegeville PA
Jun 9, 2025
Quick Learner from Collegeville PA
Jun 9, 2025
American Craftsman Balances
Silver Line size 33 1/2 x 56. bottom window will not stay up
+1
Home Owner Uniontown, Ohio
Jun 9, 2025
Home Owner from Uniontown, Ohio
Jun 9, 2025
Need 2 parts for broken handle shown in pictures
Visions 3000 vinyl casement window in tan color which has a swivel handle that folds down. The holes broke on the handle that the pin goes through to attach it to the round female transition piece. Inside the handle is # OP06-1520. I need two parts, #1) one new handle; and #2) one new round tran ... (cont.)
Quick Learner Franklin, Michigan
Jun 9, 2025
Quick Learner from Franklin, Michigan
Jun 9, 2025
Pivot bar
Looking for a pivot bar for an unknown vinyl double hung window. Need several. Thanks
Quick Learner USA
Jun 9, 2025
Quick Learner from USA
Jun 9, 2025
Pivot Bar Inquiry
I need the Sash pivot bar. See pictures if you have one to replace . The arm that sticks out needs to be 1 inch. I just ordered some other parts from you. Thanks
+1
Quick Learner USA
Jun 9, 2025
Quick Learner from USA
Jun 9, 2025
Custom Balance with "25 11" Stamp
Please see photos. Sash weight 38.6lbs. Do you have a match? Thank you.
+2
Quick Learner
Jun 9, 2025
Quick Learner
Jun 9, 2025
I'm looking for the latch that goes on the wood was apparently never installed
I'm looking for the latch that goes on the wood was apparently never installed
+1
Contractor Seattle Washington
Jun 9, 2025
Contractor from Seattle Washington
Jun 9, 2025
Single hung channel balancer
The number that I see engraved on the balancer is 28 3 CR It may not matter but my broken one is on the inside right side of the window If you have the inside little channel clip that you push up with the screwdriver I need that little clip also
+2
Home Owner Albuquerque, NM
Jun 9, 2025
Home Owner from Albuquerque, NM
Jun 9, 2025
Jordan window - need replacement parts
Looks like we have Series 351 channel balance, 2730 version. Please review the pictures and suggest the parts we need besides the 2 channel balances.The marking on the balances shows 2730 BS1 AX. Not sure about digit "1".There is a plastic part missing from the top right portion of the bottom win ... (cont.)
+2
Handy Person Ocean City MD
Jun 9, 2025
Handy Person from Ocean City MD
Jun 9, 2025
Door handle
I think this is a Cardinal CT41. Is there a specific handle? This lock mechanism is broken.
Quick Learner Illinois
Jun 8, 2025
Quick Learner from Illinois
Jun 8, 2025
Windows balance broken
The part that the lower sash connects to broke. I have included two pics to show the parts
Handy Person Wisconsin
Jun 8, 2025
Handy Person from Wisconsin
Jun 8, 2025
Arm
Made in USA; it says TRUTH on the top side of the arm
+1
Home Owner 80027
Jun 8, 2025
Home Owner from 80027
Jun 8, 2025
vertical window sash lock
need replacement - vertical window sash lock - beige color
Home Owner Syracuse, NY
Jun 8, 2025
Home Owner from Syracuse, NY
Jun 8, 2025
Casement window parts
Hi, I have a casement window and I recently ordered a crank mechanism. Now I'm having trouble matching weather stripping that I'm seeing on your site. I also have a broken plastic piece that holds the locking arm into place. I'm not sure if you carry it. Pictures enclosed
+1
Landlord Virginia
Jun 8, 2025
Landlord from Virginia
Jun 8, 2025
Home Owner Pennsylvania
Jun 8, 2025
Home Owner from Pennsylvania
Jun 8, 2025
replacement latches
The only identifying number on it is the US Patent # 4.674.777 There are two latches on each window, so will need 4 latches.
+1
Home Owner California
Jun 8, 2025
Home Owner from California
Jun 8, 2025
lower sash of double hung won't stay up
This is a master bathroom double hung window. there are no markings to identify the glass or mechanism that I can see. I have no issues opening or closing either sash. The upper sash will stay in place to whatever position I put it at. However, the lower sash will fall down with gravity. I was told ... (cont.)
+6
Handy Person Albuquerque, NM
Jun 8, 2025
Handy Person from Albuquerque, NM
Jun 8, 2025
Need window replacement parts
For our tilt out window we would like to replace: 1) The spiral balances (2). The aluminum housing of the spiral balances is 25 inches long and is secured with a screw at the top.2) Also, need to replace the parts into which the bottom of the spiral balance attaches. Note the left one has a metal ... (cont.)
+4
Home Owner Belmont, CA
Jun 8, 2025
Home Owner from Belmont, CA
Jun 8, 2025
unable to close casement window
Hi, Can I replace stem. handle and cover, or comleete mechanism for this RT side casement window?
+2