Viewing all customer Discussions for:
Door & Window

Handy Person Oregon
May 5, 2025
Handy Person from Oregon
May 5, 2025
Mortise double hook lock
Hello, my latch is bound up. It starts to throw the double hooks to the lock position but then binds up. I removed all the mortise locks on my multipoint lock system and the metal sliding pieces that activate the upper and lower latches are bent as well. Do you have these replacement parts available ... (cont.)
+2
Handy Person Lake worth fl
May 5, 2025
Handy Person from Lake worth fl
May 5, 2025
Hi There, looking to replace several balance rails
Hi there. The number is 3520 and is 36in long. i am trying to make sure i select the correct model. I also need help figuring out the top sash for all the windows.( i ordered a whole pack of the top sash's many years ago and they were totally wrong) ill initally order 4 of each, but will need to r ... (cont.)
+2
Quick Learner Springfield, PA
May 5, 2025
Quick Learner from Springfield, PA
May 5, 2025
Need to replace parts in 2 windows
Need to replace 2 roller tilt balances in both 5472 & 5482 images. Broken roller tilt balance (5480) from 5482. Please advise if you need additional infoermation.
Quick Learner Rhode Island
May 5, 2025
Quick Learner from Rhode Island
May 5, 2025
Handy Person Wi
May 5, 2025
Handy Person from Wi
May 5, 2025
Channel balancer
What's the difference between 385 and 395 series?
Quick Learner Pennsville, New Jersey...
May 5, 2025
Quick Learner from Pennsville, New Jersey
May 5, 2025
Window balance and guide
How to replace window balance and top guide
+2
Handy Person Madisonville, KY
May 5, 2025
Handy Person from Madisonville, KY
May 5, 2025
Replacement parts
Need replacement pivot bars and shoes
Handy Person Louisville, kentucky
May 5, 2025
Handy Person from Louisville, kentucky
May 5, 2025
All metal with adjusting screw.
Older door like 15 years old needs 4 of these.
Quick Learner Fife, Washington
May 5, 2025
Quick Learner from Fife, Washington
May 5, 2025
Pella recessed keeper
Hello, I need a replacement keeper for our pella window locks, I tried ordering part #90-282 and #90-307. They are both a tiny bit too deep. They will not allow the window to slide open at the 5/16" depth. I measured our window to be 1/4" deep. Is there any options? The picture I attached is part #9 ... (cont.)
Quick Learner
May 5, 2025
Quick Learner
May 5, 2025
Quick Learner
May 5, 2025
Quick Learner
May 5, 2025
Parts needed
I am looking for a specific window part that appears to be a foot well matched with pivot shoe for a sliding window. The part I need has the following dimensions: - Length: 5 centimeters (approximately 2 inches) - Width: 5 millimeters (approximately 0.2 inches) I have attached photos of my broken pa ... (cont.)
+1
Home Owner 94547 - Hercules, Cali...
May 5, 2025
Home Owner from 94547 - Hercules, California
May 5, 2025
Window Balancer
I am looking for a window balancer. The house was built in 2005. Old balancer has a broken string in the counter-balance mechanism. The numbers on the balance are 1056 B.S.I, 05100 E or I (cannot read). The metal channel is 29 1/4" and with a plastic head total length is 30 1/4". The window is doubl ... (cont.)
Quick Learner
May 5, 2025
Quick Learner
May 5, 2025
Extended-Travel Channel Balance Quote
Channel length is 26.5" metal piece only. Stamp: 26 3, BSI, RN Atrium window approximately 2006 Trying to tackle this between other projects. I still need to figure out how many I will need.
+2
Handy Person Groton,CT
May 5, 2025
Handy Person from Groton,CT
May 5, 2025
screen part needed
good afternoon, looking for the part pictured, just can not remember what it is called.
Handy Person Los Lunas, New Mexico,...
May 5, 2025
Handy Person from Los Lunas, New Mexico, United States
May 5, 2025
Ballast replacement
Metal balance tube length 21 and 11/16" Long Windows dimensions ~3" L x 35" W x 47" H
+2
Handy Person Maryland
May 5, 2025
Handy Person from Maryland
May 5, 2025
Need to replace for 3 windows
Please help me identify what I need. Thanks!
Quick Learner Anchorage Alaska
May 5, 2025
Quick Learner from Anchorage Alaska
May 5, 2025
Window closer
I have this closer on my window it no longer closes tight so I'd like to replace it if possible . Over all length closed is 31.5 inches. Not sure you can see in my bad photo but it has an arm handle not a crank handle. And it has a tube the bracket slid up and down in .
Quick Learner
May 5, 2025
Quick Learner
May 5, 2025
Retainer strip storm door window
Retainer strips for window glass panel of storm door
Home Owner 19971 (Rehoboth Beach,...
May 5, 2025
Home Owner from 19971 (Rehoboth Beach, DE).
May 5, 2025
Replacement Channel Balance - 30" Series 795?
Looking to order 2 sets of replacements for the channel balance(s) for my tilt out vinyl window. The metal hook on one side has broken and I need that type, as opposed to the above-referenced one that has an eyelet. See pics which show the broken one, with the stamp 30D in the metal. In addition ... (cont.)
+3
Handy Person Orlando, Florida
May 5, 2025
Handy Person from Orlando, Florida
May 5, 2025
Broken Roller for screen
The roller for my screen door is broken. Would like to buy a few to have some spares.
+4