Viewing all customer Discussions for:

Door & Window

I hope to attach pictures of windows in a house I bought 2 months ago and moved into just before Thanksgiving. The house was built in l952 but I doubt all the windows are that old. There are 3 crank-windows in the living/family room. They "looked" good when I bought the place but I have learned the ... (cont.)

I used to get your 19-040 but I see it's been discontinued. What can I do to service my windows. They're still good, so I don't want to replace the windows over a 75-cent part.

NORANDEX WINDOW 3635 balance help

I can not seem to find this part... Can you please help

I saw in one of your discussion threads about a user wanting to add security to a sliding patio door where the moving door is in the outside track. You suggested that product code 80-027 might help. My son just bought a house with such a door (not sure what brand) and I want to know how can yo ... (cont.)

Looking to order replacement balances for non-tile aluminum windows. Have removed balances from one window and included photos of top and bottom clips (Front and Rear views). Balances are 1/2" wide and 24" long, stamped 2320. Please advise part numbers to order. Thanks, Stu

First photo is as mounted in bottom of door. Second photo is of entire roller assembly removed from door bottom. Third photo is the roller wheel assembly removed from housing. Fourth photo is another view or roller assembly, stamped "D-719".

just trying to find the right part to order for 2 windows which is a set of four and also some take out clips there aluminum frame windows. any question here is my number jose

Hi - I'm looking for an Emtek #322 door handle replacement assembly or part. The part that broke is the "rocker" (for lack of better words - see attached picture) to the latch. If that is not sold separately, then I'll have to buy the complete assembly. So, can you assist me? I look forward ... (cont.)

I have cardaco crank out window in kitchen, these covers look like they would fit ?

The picture of the tilt window lock for left side. The open and close mechanism for a casement window right side.The designation of left and right is from inside of the window. The GLW windows were installed 1991. No stickers on inside of windows. The arm part number is L30841 no number on the plast ... (cont.)

Hello, I am trying to locate the following hardware for a number of Lepage windows that we are repairing: Image 1 – double hung channel balance, Unique 21-C-30 (01/06). Image 2 – we need this crank and the mechanism that goes with it. Image 3 – we also need this crank. Please let us know i ... (cont.)

Please tell me exactly what and how to order both

Hi, I need 2 24 inch spiral window returns See pictures attached

I watched a few of your videos online, and found them to be very helpful to the minor, but nagging problem of the window not staying up.

Hello, my name is Ryan from the Episcopal House in Allentown, PA. We need to identify what part number and type of pivot shoe this is. It is for a spring coil balance. Thank you.

I think the thing that best IDs the door lock is the protruding notched locking "post" that's mounted to the door frame,.... the door has a hole that receives the notched post when in the closed position. It also has a vertical "rocking" lock on the door handle assembly that locks when pushed on the ... (cont.)

Do you have a replacement part for window pivot shoe ( tilt carrier) Parts dimensions are 31/32" Wx 2" L x 11/32 Thick

I am looking for a replacement of a Rebco balcony door mortise lock set for my contractor to install. He has tried a number of off the shelf mortise lock sets from Home depot, which did not fit in one way or the other. I'm looking at your 40-049. I have double checked the dimensions of the faceplate ... (cont.)

My channel balances have the number 2790 BSI LH31 on them (as pictured) They're 28" long 1/2 " wide 5/8" deep What is your best guess of which balance/part I should order to replace these? Thank you!