Viewing all customer Discussions for:
Door & Window

Home Owner Seaford,ny
Dec 8, 2016
Home Owner from Seaford,ny
Dec 8, 2016
Certainteed casement window lock
Had windows installed in 1988. Great windows have them for 28yrs. Selling home and one window has a handle that snapped,the one in middle of window.Its the one that you have to pull up before you crank open the window. Is there any one near us that can come over and check it out and tell us what w ... (cont.)
Contractor Centreville, VA
Dec 8, 2016
Contractor from Centreville, VA
Dec 8, 2016
Vinyl window lock
I would like help finding the lock. Please see the photo attached.
Quick Learner Palm Harbor, FL
Dec 8, 2016
Quick Learner from Palm Harbor, FL
Dec 8, 2016
24300 BSI window balance for a Harcar window
Windows in my house are 25 years old. The window balance that is broken is numbered 24300 with a perpendicular stamp---B.S.I. The channel is 25" long and 5/8" wide. The part of the pulley that attaches to the long spring is broken, but given it's age, I think I should replace the entire window ba ... (cont.)
Quick Learner Baltimore
Dec 8, 2016
Quick Learner from Baltimore
Dec 8, 2016
Home Owner USA
Dec 8, 2016
Home Owner from USA
Dec 8, 2016
Help with screen pins
Him I am writing about the swisco response to discussions/Need-screen-corners_pins-matched-77-78358 So I plan on ordering a sample of both corners to see which would fit. As far as the pins, what I currently have is in my opinion, cheap crap as well as being hard to use, and easy to break o ... (cont.)
Handy Person Florida
Dec 8, 2016
Handy Person from Florida
Dec 8, 2016
Door handles
Looking for handles to sliding door. This is a rental and I have no idea what the handles look like. Tenant said they broke and threw them away. Was hoping you might be able to help identify replacement. Mounting holes are 4 inches apart. I have no idea the age of doors, maybe late 60's or early 70' ... (cont.)
Home Owner Ponte vedra fl
Dec 8, 2016
Home Owner from Ponte vedra fl
Dec 8, 2016
Spiral tension balance
Edge broke off. The balance is 36" long. Atrium window non tilt single sash
Home Owner Fort Worth, Texas
Dec 8, 2016
Home Owner from Fort Worth, Texas
Dec 8, 2016
Need help identifying Top Sash Guide
I realized, when the replacement channel balance I got shot upward past my broken Top Sash Guide, that I needed to get some additional replacement parts. However, after perusing your site I was unable locate what I thought was a match for my existing (broken) Top Sash Guides. So, here I am, aski ... (cont.)
Handy Person Florida
Dec 8, 2016
Handy Person from Florida
Dec 8, 2016
Window crank
Looking for a window crank
Quick Learner USA
Dec 8, 2016
Quick Learner from USA
Dec 8, 2016
balance identification
Enclosed are some photos of the balance I need identification on. Any assistance is appreciated. If you should need any additional information from me please let me know. Thank you
Quick Learner Faytteville, AR
Dec 8, 2016
Quick Learner from Faytteville, AR
Dec 8, 2016
Looking for a Vinyl Glazing Bead
Hi, I need help finding this part. I have photos attached. The bead is 3/4" wide and 1/8" thick. I've had a lot of trouble finding this. Thanks!
Home Owner New Jersey
Dec 8, 2016
Home Owner from New Jersey
Dec 8, 2016
Awning window operator 5-1/4"
I talked to Steve yesterday for help in identifying a replacement operator for an awning window. He asked that I send photos of my operator, three photos are attached. It's a right hand operator. The distance from the top screw to the bottom screw is 5 1/4 inches. The two bottom screws are adjacent ... (cont.)
Quick Learner Greely, CO
Dec 8, 2016
Quick Learner from Greely, CO
Dec 8, 2016
Will handle 82-035 fit my 1-3/4" thick door?
My patio door is 1-3/4 inch thick, with handle bolt holes spacing 3-15/16 inch. Your replacement part number 82-035 appears to match the one I need to replace, the exterior handle has extended bolts - however it is for a 1-5/8 inch thick door mine is 1-3/4 inch. Will it fit my door? ... (cont.)
Quick Learner Montreal, Canada
Dec 7, 2016
Quick Learner from Montreal, Canada
Dec 7, 2016
Del Mar tandem roller
Good morning We are a distributor in Montreal and I am looking for that part do you have it ? and what will be the price for 25 ?
Contractor Las Vegas
Dec 7, 2016
Contractor from Las Vegas
Dec 7, 2016
390 Series Channel Balance
how heavy is a 4-0X2-6 window
Quick Learner sarasota fl.
Dec 7, 2016
Quick Learner from sarasota fl.
Dec 7, 2016
top & bottom guides for a 18-1/2in balancer 1/2in
This is a 1810 Q. 18-1/2 in & 1/2in Wide Need 2 channel b alancers with plastic gguides & 2 1-3/4 in side clips Let me know if you need additional Information I could trim a 19in Thank you. Dennis
Quick Learner Haymarket VA
Dec 7, 2016
Quick Learner from Haymarket VA
Dec 7, 2016
Pivot Shoes
Can please help me identify the correct replacement for this pivot shoe? Note the screw. The dimensions are approx 2 in x.75 in x.5 in. Measurements are approximate because part is still installed. No observable cut outs. If you need the part removed and then measured to correctly identify, please l ... (cont.)
Handy Person naples, fl
Dec 7, 2016
Handy Person from naples, fl
Dec 7, 2016
window balance spring
only marking is 2950 BS
Handy Person Parrish, FL.
Dec 7, 2016
Handy Person from Parrish, FL.
Dec 7, 2016
Balance rods
I am looking to replace some of my balance rods, but the numbers that are stamped on my balance rods are different from the numbers on your rods, and I just want to make sure that I order the right ones. Is there a cross-reference available?
Home Owner Virginia
Dec 7, 2016
Home Owner from Virginia
Dec 7, 2016
Latch Plate Holes Centering
What is the centering between the two holes? (distance from center to center on the two cutout holes)? (Need for a standard Pella Alum Storm Door like Lowes sells)