Viewing all customer Discussions for:
Door & Window

Quick Learner Fullerton
Dec 2, 2016
Quick Learner from Fullerton
Dec 2, 2016
Help replacing an old/broken handleset
Hello, we have a couple of old sliding glass patio doors that the thumb latches have either broken off or due to years of use have simply worn away. I was hoping that you could help me identify a suitable (form, fit and function) handle set to replace these broken units with.
Contractor pawleys island, sc
Dec 2, 2016
Contractor from pawleys island, sc
Dec 2, 2016
operator bracket and hindge for weather shield casement windows
Hi we are searching for the operator bracket and hinge replacement parts for a weather shield casement windows. The number 31850 is on a part? Thanks in advance for your help. MJ
Home Owner Los Gatos Ca
Dec 2, 2016
Home Owner from Los Gatos Ca
Dec 2, 2016
Replacement for a Possi operator
Hello, I need to replace the operators on a few old Possi casement windows. I have attached a picture of one for comparison. The only part number on it is 07702-00. In one of your previous postings you recommend a 39-014 and 39-013. Would your part number 39-028 be an exact replacement? Also, the ... (cont.)
Home Owner San Antonio, TX
Dec 2, 2016
Home Owner from San Antonio, TX
Dec 2, 2016
casement crank operators from 1952!
To whom it may concern: I have casement windows dating back to 1952 and the operators are in need of replacement. I cannot find anything on the hardware that indicates the name of the manufacturer. The only visible markings are on the underside of each device. Those markings are as follows: 1. ... (cont.)
Quick Learner USA
Dec 2, 2016
Quick Learner from USA
Dec 2, 2016
Mortise Lock
Hi, I purchased a Mortise Lock with a pocket template #82-229. The lock looks identical to the one I'm replacing but just isn't the same. It's not behaving the same when I install it. I remember years ago I had a contractor replace the lock and the first one he got looked identical but again wasn' ... (cont.)
Home Owner Florida
Dec 2, 2016
Home Owner from Florida
Dec 2, 2016
Cost of balance
My balance matches your 23' series 795 balance but it is stamped 22-9. The 9 represents a sash weight of 27-30lbs. You don't offer that option on your website. Could you give me the cost and product number for you to make this custom balance for me? Actual weight of the tilt window is 28.4 lbs. Tha ... (cont.)
Home Owner Brussels in Belguim
Dec 2, 2016
Home Owner from Brussels in Belguim
Dec 2, 2016
Sliding Mirror Door Replacement
Hello, I live in Brussels in Belguim. I am writing to you if you have this model for a sliding door mirror. Here is the model in picture below. I look forward to hearing from you as soon as possible. Regards, Maria
Handy Person medina ohio
Dec 2, 2016
Handy Person from medina ohio
Dec 2, 2016
strom door latching set
I'm looking for 5 sided spindle and lever handles that fit. brass finish. can you help? similar to your 40-101
Quick Learner USA
Dec 2, 2016
Quick Learner from USA
Dec 2, 2016
Locking mechanism for Sliding door
The locking mechanism for our sliding door broke and needs to be replaced. Let me know if you need further information.
Handy Person North ft Myers, fl
Dec 2, 2016
Handy Person from North ft Myers, fl
Dec 2, 2016
Sliding glass door rollers
I have a Binnings Pam American, Model A, ( 3 ) 8' sliding glass patio door unit. It needs new rollers and weather seal.
Quick Learner Fort Worth, TX
Dec 2, 2016
Quick Learner from Fort Worth, TX
Dec 2, 2016
Need part number for top sash guide
Hi, I need help finding part number for the top sash guide for my windows. I have attached pictures of the non-damaged guide from my window. Thanks
Handy Person Nanuet, NY
Dec 2, 2016
Handy Person from Nanuet, NY
Dec 2, 2016
Window balancer part
Plastic guide attaches to metal spiral spring. Metal spiral has four tits sticking out. Two near the bottom and two about a half inch above. Brass colored metal bar is screwed into bottom of window.
Home Owner Destrehan, LA
Dec 2, 2016
Home Owner from Destrehan, LA
Dec 2, 2016
Channel balance replacement
Hi: I have Alenco single hung windows installed 1994. The channel balance on one fell out and the window is difficult to open. I believe I need your replacement Series 351 34". Please confirm and I will order 2 of them to change out. Maybe more as we have 14 windows. If the photos don't open, pleas ... (cont.)
Quick Learner Surprise, Az
Dec 2, 2016
Quick Learner from Surprise, Az
Dec 2, 2016
5/8" top sash guide
Window is sloppy in frame. Window is having a problem engaging both channel balances. Could these sash guides be worn out? Using a S - 385-33 3260 will need 4 guides and 4 channel Balance
Landlord Illinois
Dec 2, 2016
Landlord from Illinois
Dec 2, 2016
Window rollers
This is a roller from an aluminum frame double pane sliding window. The roller on the one pictured rusted and mostly disintegrated. Let me know if you need more details to help identify.
Handy Person Tamp
Dec 1, 2016
Handy Person from Tamp
Dec 1, 2016
Trying to find correct model
30 inches long all together. The metal balance itself is 29. '9/16 wide 5/8 depth Help me please!
Handy Person North Brunswick, NJ
Dec 1, 2016
Handy Person from North Brunswick, NJ
Dec 1, 2016
Emco ser:0011263554
Which of your latches match this door? Do you sell a replacement for the Emco retracting screen? Thanks in advance, -Joe
Distributor Alhambra Ca
Dec 1, 2016
Distributor from Alhambra Ca
Dec 1, 2016
awing hardware set
Please check the phots attached.
Handy Person Oxford, OH
Dec 1, 2016
Handy Person from Oxford, OH
Dec 1, 2016
Need sash balance
I have attached a picture of what I believe is an Anderson window. So I am looking for some guidance to determine the correct part. Can you tell me how to find the sash balance for this window without taking it apart first? I just need one (right side from the inside view). Saul
Home Owner Honolulu
Dec 1, 2016
Home Owner from Honolulu
Dec 1, 2016
Looking for correct replacement operator, and tips on corrosion prevention and lubrication
Hi, I have several right and left operators that need to be replaced due to severe corrosion. They seem to match the dimensions for your 39-025 and 39-026 except that the arm extension is 2 3/16" center-to-center. All other dimensions are the same. Also, do you have any suggestions on how to ... (cont.)