Viewing all customer Discussions for:
Door & Window

Home Owner Issaquah, Washington s...
Jun 5, 2025
Home Owner from Issaquah, Washington state
Jun 5, 2025
Handy Person Kent
Jun 5, 2025
Handy Person from Kent
Jun 5, 2025
Casement window
I’m looking to identify and order three replacement parts for a casement window. Unfortunately, I don’t know the manufacturer of the window. I’ve attached photos of the parts I need. Please let me know if you can help identify them and if they are available for purchase through you ... (cont.)
+2
Home Owner Princeton NJ
Jun 5, 2025
Home Owner from Princeton NJ
Jun 5, 2025
rollers for patio door screen
Hi my patio door screen has is showing alumco aluminite. This patio door and screen was installed 15 years ago. I cannot find a replacement screen so I need to repair the one I have.
Quick Learner Minnesota
Jun 5, 2025
Quick Learner from Minnesota
Jun 5, 2025
Top Sash Guide identification
Hello, We found that one of our top sash guides was broken, but we're having trouble identifying the specific part. Are you able to assist based off the picture? It's roughly 1" wide x 2 1/2" long. Thanks, Kris
Landlord Rockford, IL
Jun 5, 2025
Landlord from Rockford, IL
Jun 5, 2025
H-R20, H-R35, H-R50 Parts
Hello, I am looking for the spring loaded latches on the top of the window and the locking mechanism as well. What part numbers are they?
+1
Quick Learner Massachusetts
Jun 5, 2025
Quick Learner from Massachusetts
Jun 5, 2025
Window stop for channel ballast
This part goes on the top of the window it's a stop for a channel ballast
+2
Quick Learner California
Jun 5, 2025
Quick Learner from California
Jun 5, 2025
Requesting replacement parts
I recently moved into an apartment and my sliding window has started to malfunction. I had a handyman come over to inspect the problem and he instructed me to reach out to your customer service at Swisco and ask for new parts. The shoe seems to be tilted one side higher than the other. I’m ... (cont.)
+1
Handy Person Baton Rouge LA
Jun 5, 2025
Handy Person from Baton Rouge LA
Jun 5, 2025
Need new balance and t-shoe for several older windows
20 year old vinyl windows sash balance and t-shoe were broken trying to open window. Serial number on the balance is 33C and it is 33" long with a metal clip on nylon string at the top of the sash frame.
+7
Handy Person Waukesha WI
Jun 5, 2025
Handy Person from Waukesha WI
Jun 5, 2025
Patio door rollers
Just need help finding this part if they make it anymore need two bearings are shot in both.
+1
Handy Person Stevens point Wisconsi...
Jun 5, 2025
Handy Person from Stevens point Wisconsin
Jun 5, 2025
Glazing strip for casement window, glass replacement
I cannot find these glazing strips anywhere. They are 3/4 x 1/2" and the barb is 3/8 of an inch deep.
+2
Contractor Chicago
Jun 5, 2025
Contractor from Chicago
Jun 5, 2025
Window handel
Hello, need a replacement for damaged window handle
Home Owner Williamsburg VA
Jun 5, 2025
Home Owner from Williamsburg VA
Jun 5, 2025
Pull through mechanism for bedroom window blind
honey comb bedroom window blind No part numbers Local tech was not at all helpful
Quick Learner Chardon Ohio
Jun 5, 2025
Quick Learner from Chardon Ohio
Jun 5, 2025
I have Polaris windows and I ordered the 8lb series 140 quick tilt D140-08
My problem is the metal connector that fits into window pole is too narrow, see attached photos. Do you have a different part?
Home Owner Morganton NC, 28655
Jun 5, 2025
Home Owner from Morganton NC, 28655
Jun 5, 2025
1997 Clad double hung Pella JAMB LINERS
Hi, I need to replace the white plastic Jamb LIners from my Pella windows from with to BLACK. Can you help me find the part and/or install them ? I'm in the process of painting the window and I need to make this as quick as possible. Thanks
Home Owner Virginia
Jun 5, 2025
Home Owner from Virginia
Jun 5, 2025
Broken bracket
I have a broken adapter on one of the drawers on my merillat cabinets. Attaching pictures. Do you have replacement?
Quick Learner
Jun 5, 2025
Quick Learner
Jun 5, 2025
Position of the "terminal clip"
I just spoke with [Swisco] and placed an order for 12 Series 795 channel balances. I want to clarify that we need the tab to be located as in the first picture that I attached. The second picture is what you sent us in our original order which is incorrect. I want to make sure that we receive the co ... (cont.)
Handy Person
Jun 5, 2025
Handy Person
Jun 5, 2025
Pivot bar
Hello, i have two broken window pivot bars on the double hung window. Looking for the parts, i dont know the manufacturer of the window but this is a picture of the pin, its broken off but you can see where it screws. Thanks
Home Owner Santa Barbara, Califor...
Jun 5, 2025
Home Owner from Santa Barbara, California
Jun 5, 2025
Strike Plate
looking to find a replacement strike plate
+2
Professional Philadelphia
Jun 5, 2025
Professional from Philadelphia
Jun 5, 2025
Quick Learner Hawaii
Jun 5, 2025
Quick Learner from Hawaii
Jun 5, 2025
Series 380 Channel Balances Quote
The balance length is exactly 25.5" long, it was manufactured by Milgard, the stamp on it says "25DS 36" I believe it's a series 380 as it looks exactly the same Thank you
+1