Viewing all customer Discussions for:
Door & Window

Quick Learner Schuylkill Haven, PA
Aug 22, 2016
Quick Learner from Schuylkill Haven, PA
Aug 22, 2016
Looking for locking safety tabs
I have about 20-year old windows. They are 2-piece sliding windows (up/down). I am looking for the small plastic locking tabs that you can pull out to prevent the window from opening no more than a few inches. They are flush above the middle of the window, but can be pulled out and locked in plac ... (cont.)
Quick Learner 19143
Aug 22, 2016
Quick Learner from 19143
Aug 22, 2016
Assistance required in parts identification.
The latch that goes into the pivot shove snapped on one side. I need assistance in identifying the part in order to locate a replacement. Any help would be greatly appreciated. Cody
Handy Person Honolulu
Aug 22, 2016
Handy Person from Honolulu
Aug 22, 2016
Removing very corroded roller
Any recommendations for changing the rollers when the screws cannot be unscrewed?
Quick Learner Wisconsin
Aug 22, 2016
Quick Learner from Wisconsin
Aug 22, 2016
I need two constant force balances.
I can find no marking on these balances at all. Not on the coils, which seem to be worn nor the plastic housing. There is no labels on the windows to match builder to part. The balances are single coil. The length of the top piece is 1 5/8" and, together the two pieces are 2 7/8" long. It is an ... (cont.)
Quick Learner San Diego
Aug 22, 2016
Quick Learner from San Diego
Aug 22, 2016
Trying to identify sash balance parts
I have replacement windows in my home that were put in prior to my purchase. One of the single hung windows had the shoe piece of the balance crack and break on both sides.I have contacted local window repair shops to be told that the parts are no longer made. I am hoping you can look at the attache ... (cont.)
Quick Learner pendleton in
Aug 22, 2016
Quick Learner from pendleton in
Aug 22, 2016
mobile home snap in glaze bead
I'm not sure if you can tell from my picture. I need some replacement beating for a mobile home. This stuff is three quarters of an inch across the face and a quarter inch down the side.
Purchasing Agent Radcliff, Kentucky
Aug 22, 2016
Purchasing Agent from Radcliff, Kentucky
Aug 22, 2016
NON-TILT BALANCE PART
I realize that this piece is mangled and twisted but I am looking for about 40 of these. Based on the latch lock, these are Capitol Windows and this part is at the top of the channel balance.
Home Owner Illinois
Aug 22, 2016
Home Owner from Illinois
Aug 22, 2016
pound in pivot bar
I am looking for replacement pivot bars that match the attached pictures. It looks like P/N 26-271 might work. Does it have a catch on top that would hold it in the frame? How far back is the catch. My picture is of the broken bar,so it did have an end with a lip.
Home Owner Cheyenne, WY
Aug 22, 2016
Home Owner from Cheyenne, WY
Aug 22, 2016
Hurd Casement glazing bead
Can you help match this glazing bead. All I can tell you is it is on a Hurd Casement window (see pics).
Contractor Scottsdale, AZ
Aug 22, 2016
Contractor from Scottsdale, AZ
Aug 22, 2016
Atrium Window Lock
Trying to find a replacement Atrium window lock. I have ordered and received, Part # 90-063W It is close but will not work as the latch is about an 1/8 of an inch to deep. Please see the side-by-side photos attached.
Home Owner USA
Aug 22, 2016
Home Owner from USA
Aug 22, 2016
Replacement Handle and Lock
Good afternoon, I'm looking for a door handle/ lock for my sliding glass door attached are pictures of what I have and a drawing of the dimensions of the lock. The handle holes are 5.25 on center
Professional Colorado
Aug 22, 2016
Professional from Colorado
Aug 22, 2016
White vinyl glazing bead
Exposed leg 3/4". Snap in leg 3/8". Tip to tip 15/16".
Home Owner Minneapolis, MN
Aug 22, 2016
Home Owner from Minneapolis, MN
Aug 22, 2016
Installing lock on an Andersen sliding door that currently does NOT have this lock
Hello, I want to install this lock on an existing Andersen sliding door that currently does not have this lock (see photo). I assume that I'll have to drill holes in the side of the sliding door to secure the lock to the sliding door AND also drill holes in the track for the bolt to lock into pl ... (cont.)
Home Owner USA
Aug 22, 2016
Home Owner from USA
Aug 22, 2016
Alenco Patio Door handle set
Please refer to my attached photos of my 18 year old patio door lock. It is starting to wear out and I need to order a new locking mechanism. Do you make a model that would fit? Please let me know.
Handy Person New Hampshire
Aug 22, 2016
Handy Person from New Hampshire
Aug 22, 2016
Identifying the replacement sash balance that I need
Here is what I can read from my old Andersen sash balance: - Andersen Corp Bayport MN - BB 425 - PAT No 3146488 1985 - Size 6 1/4" x 2 7/8" x 3/4" The size of the window sash is 30.5" x 24.5"
Handy Person nj
Aug 22, 2016
Handy Person from nj
Aug 22, 2016
casement window operator
is the 39.155 the right operator for a left opening window it is a entry guard #20755 short arm looks to be 3-3/4 long seems to be 9 inch
Quick Learner Edwards, CO
Aug 22, 2016
Quick Learner from Edwards, CO
Aug 22, 2016
Sliding door handle broken, need to find replacement
Inside of handle reads:Sash Controls Ferndale MI 2265 U.S. Patent 5125708 D340.398 other side reads 22650 u.s.patent 5125703
Professional Georgia
Aug 19, 2016
Professional from Georgia
Aug 19, 2016
Flat head in white
I need a #6 Phillips flat head screw, 3/4" long, with a white head. Just like Swisco's 33-092, in white. I need them on a regular basis, 5,000 at a time. I see you only stock that screw in stone. Can you get it in white?
Contractor monument colorado
Aug 19, 2016
Contractor from monument colorado
Aug 19, 2016
window glazing
Can you please help me identify what molding i would need to replace old glazing. Measurements appear to be 11/16 inchs wide by 1/2 deep with a groove on top side. mike
Quick Learner USA
Aug 19, 2016
Quick Learner from USA
Aug 19, 2016
Top sash guide ID
I am looking for help to identify replacement sash guide. Same part for left or right of window. I