Viewing all customer Discussions for:
Door & Window

Home Owner Wilmington/Philadelphi...
Aug 19, 2016
Home Owner from Wilmington/Philadelphia
Aug 19, 2016
Window Part missing
Hello! I am wondering if you have the attached plastic piece in stock. Our window does not stay up and we are looking for just the plastic piece that helps it stay up. Thank you very much!
Quick Learner Sandwich, MA
Aug 19, 2016
Quick Learner from Sandwich, MA
Aug 19, 2016
Casement sash lock keeper or casement window lock keeper
We have these Truth casement locks. When we got the house there was nothing on the windows for them to lock to. Just two pilot holes. I've looked at the different keepers but can only guess which one matches to the lock.
Quick Learner Arizona
Aug 19, 2016
Quick Learner from Arizona
Aug 19, 2016
looking for these wheels
They are for a window and we can not find the brand of window. The rollers are 1/2 wide 1 3/4 long Can you help?
Quick Learner New York City
Aug 19, 2016
Quick Learner from New York City
Aug 19, 2016
Truth casement window operator
Good morning, I am looking for a Truth casement window operator cover (metal), see attach pics. Thank you very much for your help. Chris
Home Owner USA
Aug 19, 2016
Home Owner from USA
Aug 19, 2016
Balance identification
I want to order the above but Not sure if this is 15-001 and 19-005 Can you tell from picture ? Thank you
Quick Learner Tigard
Aug 19, 2016
Quick Learner from Tigard
Aug 19, 2016
Quick Learner California
Aug 19, 2016
Quick Learner from California
Aug 19, 2016
sash guide for Series 385 balance
I ordered Series 385 balances for a window that also needs sash guide replacements.The width is 5/8" for the most part with the top width being about 7/16". The length is about 1 3/4". There are two holes. The top hole is between 9/16" and 5/8" from the top and the second hole is about 1 1/8" from ... (cont.)
Home Owner Granite Bay CA
Aug 19, 2016
Home Owner from Granite Bay CA
Aug 19, 2016
Roller for 25 yr old aluminum double pane sliding window
The roller has worn out (and after only 25 years!). picture is attached. Window is ~33x49". I live in Sacramento area, looking for a parts place in the area.. Ken
Home Owner San Juan Capistrano
Aug 19, 2016
Home Owner from San Juan Capistrano
Aug 19, 2016
Inside my sliding glass door
The measurements match item 82-275. Is this correct?
Quick Learner California
Aug 19, 2016
Quick Learner from California
Aug 19, 2016
Shoe for Series 900 balance
This is the window shoe for a series 900 spiral balance. The shoe is damage and needs to be replaced. Don't see it on your website.
Quick Learner Albuquerque NM
Aug 19, 2016
Quick Learner from Albuquerque NM
Aug 19, 2016
Balance Question
Hello, my windows have the 2740 28" S350 window balance installed. Several windows have become too stiff to close down! I weighed the sash and found it to be 19lbs, which qualifies for either the 2730 or 2740. So I ordered the 2730 and 2740 to try them out. The best seems to be in between. So the qu ... (cont.)
Home Owner michigan
Aug 19, 2016
Home Owner from michigan
Aug 19, 2016
Larson storm door handle
Will this fit Larson prod registration number 023331u.221010710 - part no. 202348x1 inside latch assembly?
Professional San Francisco CA area
Aug 19, 2016
Professional from San Francisco CA area
Aug 19, 2016
replacement part
spring and bearing go in through the back so you can adjust the bearing and it will roll
Home Owner USA
Aug 19, 2016
Home Owner from USA
Aug 19, 2016
Window replacement parts
Hi, We recently moved into a 2007 Skyline doublewide mobile home. The window locks in the attached picture are frequently breaking as well as the face mount keepers. The face mount keepers are 1 1/2" wide. The locks are 2 1/4" installation hole centers. We have locks that are both right locks a ... (cont.)
Quick Learner Naples, FL
Aug 19, 2016
Quick Learner from Naples, FL
Aug 19, 2016
Aluminum window balance 2930
Hello, we have some aluminum frame windows that are in good condition, squared, but the channel balances are in need of replacing. In using the part selector, I believe it is 351, but I wanted to double check before I place an order. The overall length of the channel, not including the end pieces is ... (cont.)
Quick Learner
Aug 19, 2016
Quick Learner
Aug 19, 2016
Handy Person Florida
Aug 19, 2016
Handy Person from Florida
Aug 19, 2016
Balancer 28C
Hello, I need 2 balancers and the caps. The balancer has 28C stamped on it. The caps, i have no idea what they are. It is a non-tilt window. One of the caps looks like it is item# 15-004 but the other end I am having trouble finding.
Quick Learner Coto Laurel, PR
Aug 19, 2016
Quick Learner from Coto Laurel, PR
Aug 19, 2016
Top Sash Guide
Recently I ordered Series 350 29" side load channel balance for non-tilt window sash specifically part number 2830. I find I now need a couple of Top Sash Guides to help keep the channel balance behind the window. I have attached several pictures with measurements. Can you help me in identifying ... (cont.)
Home Owner Irvine CA
Aug 19, 2016
Home Owner from Irvine CA
Aug 19, 2016
Window Balance 2740 BH BSI
good morning looking for the correct parts I can see in the balance in one I can see 2740 BH BSI, and the other balance only I mark 2740, I am ready to place a order, how much is the shipping for two balances and what is the return policy?
Contractor Phoenix, AZ
Aug 18, 2016
Contractor from Phoenix, AZ
Aug 18, 2016
Windor brand Steel casement window operator
need replacement for this style of operator. screws are countersunk in the steel frame and thread into the two holes on the mechanism.