Viewing all customer Discussions for:
Door & Window

Distributor Syracuse
Jun 3, 2025
Distributor from Syracuse
Jun 3, 2025
Casement crank
Looking to replace entire crank and operator
Contractor Denver
Jun 3, 2025
Contractor from Denver
Jun 3, 2025
How to install new knife latches?
Do you have a video about how to install knife latches from scratch on a new window frame? Thanks, Nate
Quick Learner Newburgh, NY 12550
Jun 3, 2025
Quick Learner from Newburgh, NY 12550
Jun 3, 2025
I need the window crank and mechanism for both left and right windows
These pics are from the right window, the left is broken can't open it right now. the parts is Entrygard true #31229
Quick Learner Redondo Beach, CA
Jun 3, 2025
Quick Learner from Redondo Beach, CA
Jun 3, 2025
Home Owner Florida
Jun 3, 2025
Home Owner from Florida
Jun 3, 2025
Replacement locks
Looking for some replacement locks for our windows but unsure of what will work. I bought some previously at Home Depot and the tongue was not long enough for our windows.
+1
Contractor
Jun 3, 2025
Contractor
Jun 3, 2025
new Balances
Hello I'm looking to get a new balances and there pivot shoes I attached the pictuers
+1
Home Owner Lakeville, Minnesota
Jun 3, 2025
Home Owner from Lakeville, Minnesota
Jun 3, 2025
Anderson glazing bead. Anderson High Performance 1/92
C16-3, 24 in wide, 43 in height. Territone. Do you have something that will work? Linda
Quick Learner Ocean Shores
Jun 3, 2025
Quick Learner from Ocean Shores
Jun 3, 2025
Casement window lock/latch
Hi. Looking for the same opener of similar. These are from a 2009 Anderson Casement window. Thanks!
Quick Learner Dansville ny
Jun 3, 2025
Quick Learner from Dansville ny
Jun 3, 2025
Window latches
Trying to replace multiple sets of the left and right side locks as well as the internal sliding mechanism for 1 window
Contractor Marshfield, MA
Jun 3, 2025
Contractor from Marshfield, MA
Jun 3, 2025
Casement Operators needed
I have a property under management that have Harvey casement windows installed and the operators are slowy rusting away as the location is oceanfront. The windows were installed in the 1980's or 1990's. The hardware is TRUTH components, and the only number I can find which is on the pivot arm is 3 ... (cont.)
+2
Handy Person Myrtle Beach South Car...
Jun 3, 2025
Handy Person from Myrtle Beach South Carolina
Jun 3, 2025
Block and rod balance
I need a right and left balance for a customer's vinyl window. The parts had already fallen out of the window frame so I don't have a good idea of where they sat in the frame and do not have a picture of them in the frame. PAT. #5.737.877
Handy Person Defiance, MO
Jun 3, 2025
Handy Person from Defiance, MO
Jun 3, 2025
Patio rollers
No markings. 1 1/4" wheel, 2 5/8" length, 11/16" width, 1 5/16" height (not including wheel).
Contractor Boston,MA
Jun 3, 2025
Contractor from Boston,MA
Jun 3, 2025
Home Owner Northern California
Jun 3, 2025
Home Owner from Northern California
Jun 3, 2025
1995 Pella screen door hardware (need 2)
Part broken off that enables opening (or closing ) screen door. also lock mechanism doesn't work
Quick Learner
Jun 3, 2025
Quick Learner
Jun 3, 2025
Home Owner Colorado
Jun 3, 2025
Home Owner from Colorado
Jun 3, 2025
Large Window balance replacements
Hi, I'm looking to replace some balances on several large windows. Could I get some help identifying the right product?The information I have is:Balance width: 1/2" (9/16")Length: 31 5/8"Balance show: has wings and is 1" in depthThe stamp is 31 5 RB with a BSI stamped across in the other direction.I ... (cont.)
+1
Quick Learner
Jun 3, 2025
Quick Learner
Jun 3, 2025
Window Limiter
hi my name is Michael. I’m working on a house that has some windows from the 80s. The brand is Anderberg some of the windows are missing what they call a limiter. Do you carry this or do you know where I might be able to find this or something that would be a good sept?
+3
Quick Learner Clarksville TN
Jun 3, 2025
Quick Learner from Clarksville TN
Jun 3, 2025
Strip that houses female side of window locking latch.
The width is 16-11/16ths and the width between screws is 2-1/4”
+2
Purchasing Agent 62206
Jun 3, 2025
Purchasing Agent from 62206
Jun 3, 2025
Series 795 Balance with Hook End
Am confident these balances are the 795 series, but the ones I am looking for has a metal "hook" on the end instead of a metal tab with a hole in it. How do I make this work, or is there another option I'm missing?
Handy Person Arizona
Jun 3, 2025
Handy Person from Arizona
Jun 3, 2025
Dua ply gem need opening mechanism
The handle snapped off the drive shaft for opening mechanism on the right side window. The parts photographed are of the left side. So I will need the opposite of the left side drive mechanism.
+2