Viewing all customer Discussions for:
Door & Window

Professional Whiteland in
Jun 20, 2016
Professional from Whiteland in
Jun 20, 2016
Tilit pin with six installation plugs
This is a tilt pin for a lower vinyl sash on a double hung window
Handy Person USA
Jun 20, 2016
Handy Person from USA
Jun 20, 2016
Balance identification
This is the one I'm trying to find In a 17" and 36" I can't find a match on your site Dave
Handy Person
Jun 20, 2016
Handy Person
Jun 20, 2016
Doesn't lock true outside
Hi this is my patio door and I can't lock from outside I can't find a replacement
Home Owner USA
Jun 20, 2016
Home Owner from USA
Jun 20, 2016
Image from Anil Kamath
Hi Please see attached photo and email me whether 4 similar rollers are available from your store . Thanks Anil
Quick Learner Duncansville, Pa
Jun 20, 2016
Quick Learner from Duncansville, Pa
Jun 20, 2016
window operator left handed 2420
ref number 7483878 was given to me this morning when i sent email. Carol
Handy Person Hackensack, NJ
Jun 20, 2016
Handy Person from Hackensack, NJ
Jun 20, 2016
Crank mechanism for Anderson Bay Window
Need crank mechanism and handle for one Anderson window, which is part of a bay window and is on the left hand side of the bay window as you look out from inside the house. I took two pictures of the unit need and one picture of the right hand side to show the brackets connection to the window itse ... (cont.)
Contractor ohio
Jun 20, 2016
Contractor from ohio
Jun 20, 2016
need replacement lock for broken hardware
Single hung window lock is broken. The latch handle is snapped off. I can not find any markings on this window anywhere to find the manufacturer.
Quick Learner Regin, Saskatchewan
Jun 20, 2016
Quick Learner from Regin, Saskatchewan
Jun 20, 2016
What stamp option should I choose for 11/07UNIQUE 17-B-20
The stamp for my existing (broken) balance (1/2" X 18" Series 380) is "11/07UNIQUE 17-B-20". I presume that would be replaced with option 1750: 17 to 20 lb. ?
Handy Person new york, ny
Jun 20, 2016
Handy Person from new york, ny
Jun 20, 2016
Traco window tilt-in
My apartment has Traco windows that I would like to clean by tilting them. I unable to determine if this can be done based on the sash openings. The attached pictures might give you some idea if I can tilt them in, and if so, how would I do that. Thank you.
Handy Person Ft. Pierce FL
Jun 20, 2016
Handy Person from Ft. Pierce FL
Jun 20, 2016
1950-1960 Jalousie Window repair
I have these old jalousie windows in a house under renovation build in 1950 (according to scarce records). It contains three types of windows 1) There are 6 36x50 windows each with 3 panes that are 32x14. 2) A bathroom windows with 1 pane. The window is 25x25.5 3) 1 kitchen window 36x25.5 with ... (cont.)
Professional Wheaton IL
Jun 20, 2016
Professional from Wheaton IL
Jun 20, 2016
profile cylinder
I have a profile cylinder I need to replace. do you have one exactly like it with the split turn? Picture is included
Quick Learner Montoursville, PA
Jun 20, 2016
Quick Learner from Montoursville, PA
Jun 20, 2016
Pin for 82-260
I have directed a customer to your site to purchase the 82-260 latch mechanism from your site because I was unable to find this part through my door parts suppliers. They are also looking for a pin to go along with this mechanism that did not come with 82-260. I have a picture of the pin that we ar ... (cont.)
Home Owner Tucson, AZ
Jun 20, 2016
Home Owner from Tucson, AZ
Jun 20, 2016
Is 28 3 EW CMC 11 my Sash weight
Channel balance stamp is 28 3 EW CMC 11. Is 11 the sash weight?
Home Owner Ocean City, NJ
Jun 17, 2016
Home Owner from Ocean City, NJ
Jun 17, 2016
Andersen awning operator replacement.
Do you have a replacement for this awning operator on my Andersen window? The house was built in 1980. It's a small bathroom window.
Quick Learner Baltimore, MD 21234
Jun 17, 2016
Quick Learner from Baltimore, MD 21234
Jun 17, 2016
Channel pivot part connected to spiral balance
Please identity part number, Pat. Number is visible
Quick Learner USA
Jun 17, 2016
Quick Learner from USA
Jun 17, 2016
American Craftmaster window operator part
Dear Sirs, Do you have a replacement part per this picture. It is a window handle. Thank you.
Home Owner Newton,MA
Jun 17, 2016
Home Owner from Newton,MA
Jun 17, 2016
window casement operator split arm
Hi, I am looking for replace the window operator. can you help me identify it? This picture is of left hand but I am looking for the same with right hand.
Handy Person Bloomfield Iowa
Jun 17, 2016
Handy Person from Bloomfield Iowa
Jun 17, 2016
Crestline Window Lifters
Hello this is Brian. I am shopping for two sets of block & tackle window lifters for some old vinal windows purchased through crestline. The glass sizes are 29"wide by 28"tall & 26"wide by 27"tall. It would take the one inch lifters in the black cap sets I think. This is the code found on the seal ... (cont.)
Home Owner Connecticut
Jun 17, 2016
Home Owner from Connecticut
Jun 17, 2016
Replacement for Crestline bow window
Hello - your 39-217 single arm crank (operator) appears to be Truth # 15.94.00.002, if you can confirm this then this is the replacement that I need. It is Truth's SKU 800367.
Quick Learner USA
Jun 17, 2016
Quick Learner from USA
Jun 17, 2016
Patio door replacement rollers
Hi. I am looking for replacement rollers. I was looking through your site and I found Product Code 81-164. It is so similar to what I need. Wanted your opinion before I ordered. Below is a picture.