Viewing all customer Discussions for:

Door & Window

Attached are pictures of door. I need to purchase hardware for it.

Trying to fix a window with several problems. 1. Missing slide latch on right that allows window to tilt out. Slide is 2 inches and slot it is from is 7/8 inch . see picture. 2.Have broken window stoppers or "sash stops" I believe. 1 1/8 inch long unsure how wide. 3. Top window falls down wi ... (cont.)

The website indicates that black tip, 5/8" balances are good for a sash weighing up to 40 pounds. I have a sash weighing 45 pounds, what balance should I use?

I see you carry Knife Latches that are 1 inch but I got some from True Value and they were too big. The slot opening and the old latch was 1-1/2 inch big. Can you help me locate that size? The windows could be more than 30 years old. I need 5 right and 5 left hand sizes. Thanks

Need to find lock

Dear Sir: Please find an attachment drawing of the plastic clip (was about 3

Hi, I spoke w a representative from your Company last week and we identified the parts I needed to replace on my window, new channel balances S350-36 (3550). They arrived and I followed your video instructions on how to remove the old ones. I then followed the instructions on how to install the ne ... (cont.)

I need 4 of these. Please let me know if you carry these and if so what the lead time is for delivery in Edmonds, wa

We are needing to replace the window channel balance in a window. I am attaching a picture of ours. I am not sure which one to use to replace this with. It is stamped with a 20.

need to replace 8 sash balances there are 2 marking on the Andersen balances 11600-17 and 11600A-3

Good afternoon, I am looking for replacement parts for my windows. The sticker says that the series is Mark 40/50, Number H-LC35 120X77. The home was built in 2001. I am in need of Channel Balances. Currently I have two that are missing in one window and one that is popped up from its original p ... (cont.)

My screens are 15 years old and I am looking for replacement plunger pins for these screens. Enclosed you will find a picture of the part.

Thermotite window won't stay up

Hello, I need to replace the crank operator on 3 windows. It appears that they may be stripped, as the handle no longer turns the crank to open/close the windows. I have included several pictures to assist in identifying the replacement parts needed. Thank you for your help.

Hi, wow cool you can send the picture in... i have this part witch from screw hole to screrw hole is 2 and a 1/4 inches

I have two broken coil balance for my bathroom window that is 17 X 25 and is 11 pound. I believe it is the 152 serie. all I could read on it is a E ?? does this make sense? Thanks

My door is a Acorn Products Co. LM69, metal frame seems to be aluminum or steel. Both front and rear wheels are worn out as I can't adjust them any higher so the door doesn't slide well at all. note: each adjuster has only 1 wheel and this is for the glass patio door not the screen door. It is quite ... (cont.)

my channel is stamped 3606. I am looking at product code 350-37. Should I select one of the optional choices?

Hello I need help on finding this part if you carry it.

The window tilt latches are cracked and difficult to slide to work them For 12-13 Windows