Viewing all customer Discussions for:
Door & Window

Quick Learner
Jan 28, 2016
Quick Learner
Jan 28, 2016
Sash pivot pins L&R
Need 2 sets l&r. Total 4 pins.
Home Owner Denville NJ
Jan 28, 2016
Home Owner from Denville NJ
Jan 28, 2016
Window Crank
Attached is a black metal Caradco Window crank. I am wondering if there is a replacement part that is white instead of black and with a fold in handle instead of the handle that sticks out. I want to replace the entire part that is pictured in the pic, just what you can see (is that possible?) The ... (cont.)
Home Owner west palm beach
Jan 28, 2016
Home Owner from west palm beach
Jan 28, 2016
ss replacement rollers
Hello, we have model 81-046 rollers in our sliding door. We have a salt pool and we are on our 3rd set of steel and one nylon roller sets. I would like to use your ss roller the 81-241 in our door. My questions are does that come in a 1.5 size and the axel is just a 5/8 pin that is peened over on th ... (cont.)
Quick Learner Los Angeles, CA
Jan 28, 2016
Quick Learner from Los Angeles, CA
Jan 28, 2016
How to prevent slider door from being "pulled up"
Our patio doors slide from the outside and can easily be pulled up and out. I saw the response regarding the latches and the cross bar. What do you recommend so it can't be pulled up? Screws in the top? Thank you!
Quick Learner Charleston, WV
Jan 28, 2016
Quick Learner from Charleston, WV
Jan 28, 2016
Broken lock on Pella door
Broken latch and spring on Pella storm door serial number 90561 115.Hopefuly, you will have the part I need.
Home Owner USA
Jan 28, 2016
Home Owner from USA
Jan 28, 2016
Benchmark Steel Bi-fold Door Hardware
Below is the picture of the metal door I have. It did not have any pins on it. I purchased pins that move (114) in Home Depot for the top and bottom . I don't know what pin to use for the stationary pin on the bottom. The door is touching the floor and needs to be raised up. I saw your Bi-fold ... (cont.)
Home Owner Altoona, Fla.
Jan 28, 2016
Home Owner from Altoona, Fla.
Jan 28, 2016
milestone single hung series 2000 windows
Hi The balance springs on several of my windows have broken. the stamped writing on the back of the channel says " Unique 27-0-40. Which one of your 770 series will match. Also I want to remove two of the non-opening windows directly above the tilting windows. Is there a simple method to achieve t ... (cont.)
Quick Learner Greensburg, KS
Jan 28, 2016
Quick Learner from Greensburg, KS
Jan 28, 2016
Anderson Sliding door rollers
We have a Anderson sliding door that needs new bottom rollers but can figure out how to get the old ones out. It looks like they snap in they measure wheel is 11/4" outside measurement is 33/4"
Home Owner USA
Jan 28, 2016
Home Owner from USA
Jan 28, 2016
Replacement Door Rollers
Please help me find a quantity of six rollers like this. Thanks Gary
Home Owner South Carolina
Jan 27, 2016
Home Owner from South Carolina
Jan 27, 2016
Tilt Latch Identification
Attached is a picture of a broken tilt latch; I need to identify this and get some ordered.
Quick Learner Cincinnati Ohio
Jan 27, 2016
Quick Learner from Cincinnati Ohio
Jan 27, 2016
15-140 shoe
I need to replace my window shoe which looks like your 15-140 shoe. Will my original coil support barrel and bushing cap work with the 15-140? Or do I need to purchase the 15-143, 15-144? My original bushing and barrel cap looks like your 15-145, and 147.
Professional British Columbia, CA
Jan 27, 2016
Professional from British Columbia, CA
Jan 27, 2016
Pella Screen Door Handles
Hi there , I am looking for 2 sets of screen door handles for a pella screen door , is that something you could help us with ? thanks
Home Owner NJ
Jan 27, 2016
Home Owner from NJ
Jan 27, 2016
Handle won't click in.
The mechanism works fine but the handle just slides in and out of the mechanism and doesn't stay snapped in. There looks to be something missing that would go between the 2 parts like a ball or a spring to hold the handle in. Ideas?
Quick Learner Bay Area
Jan 27, 2016
Quick Learner from Bay Area
Jan 27, 2016
Viking Double Hung Window
I need to get two balance for this viking double hung window. I hope the picture helps. The length is 33". Does swisco have a replacement part for this?
Home Owner Gainesville, Florida
Jan 27, 2016
Home Owner from Gainesville, Florida
Jan 27, 2016
S400-29 bracket options
Your website offers some real good reading material. I have those builder grade non tilt windows. I know I need your S400-29 spiral balances. The bracket on a couple of sashes are broken. What would you recommend as my best choice: 17-031 or 17-094 or ????? Would the 17-031 interfere with the wind ... (cont.)
Handy Person Tampa, FL
Jan 27, 2016
Handy Person from Tampa, FL
Jan 27, 2016
Non-Tilting 1/2" 24" stamped 2317
I didn't see a match in the channel balances on your website. what is the item number that will work as a replacement for this (attached pix). Gerry
Landlord Baltimore, Md
Jan 27, 2016
Landlord from Baltimore, Md
Jan 27, 2016
Spiral balancer repair
Dear Sir: I have 15 tilted windows and all sashes are dropping down. I believe that it needs some tensions. These windows are 20 years old. Fred
Handy Person California
Jan 27, 2016
Handy Person from California
Jan 27, 2016
Patio Glass Door Latch
This is a very old glass patio door of which we have Three. This part is missing on one of them. Thanks, Jay
Handy Person North Florida
Jan 26, 2016
Handy Person from North Florida
Jan 26, 2016
Replacement channel balance and window parts
Good afternoon: I have a 30" channel balance with 18.2 lb sash, 1/2 inch channel. The plastic bracket that goes into the top of each side of the sash (which catches the channel balance) also needs to be replaced. The window bracket is 7/8 of an inch across the top. I have attached a few pics ... (cont.)
Home Owner Chicago Illinois
Jan 26, 2016
Home Owner from Chicago Illinois
Jan 26, 2016
Installing a door closer
In trying to install the door closer on an exterior storm door, I can't get the piston to move out from the lug. How do you do that? Morrisine