Viewing all customer Discussions for:
Door & Window

Quick Learner Swartz creek michigan
Aug 3, 2015
Quick Learner from Swartz creek michigan
Aug 3, 2015
Replace window balance and pivot shoe of 46 x 46 inch Michigan Vinyl double hung window
The replacement window parts are blue tip and the balance is 21 inches measuring as you show. We do not see 21 inch balances. We can send pictures if you need.
Quick Learner Hayward Ca
Aug 3, 2015
Quick Learner from Hayward Ca
Aug 3, 2015
Window Balance Weight
Hi, I need to purchase two window balances. They are 28 inches long by 1/2 wide. I need 19-005 top and 15-005 shoe. I am having a issue figuring out what weight I need. The stamp on the side of the balance is: 27 9 36# El Caldwell What weight do I need? Does that mean I need 3
Handy Person Alexander, NY
Aug 3, 2015
Handy Person from Alexander, NY
Aug 3, 2015
Proper size of spiral spring
The spiral spring on my tilt in window is bad. It's 5/8 inch across and the length measured from the end where the screw holds it the beginning of blue tip is 28 3/8 inches. I' need to know which spring will meet my needs- the 28" or 29" ? Thank you for helping me out. Pete
Professional Goose Creek
Aug 3, 2015
Professional from Goose Creek
Aug 3, 2015
Alenco tilt window latches from 1996
I need to buy some replacement parts, specifically I'm looking for Alenco tilt window latches from windows built in 1996. I have attached two pictures from one of the good right side latches. It has a number "23" stamped on the back side, along with an "R" and "96". Can you identify a replacement ... (cont.)
Quick Learner NJ
Aug 3, 2015
Quick Learner from NJ
Aug 3, 2015
How to replace a retractable screen in an EMCO storm door
I need help replacing a retractable window screen in an EMCO storm door (#0012502753). Do you have a video or guide that shows how it's accomplished?
Home Owner Vacaville, CA
Jul 31, 2015
Home Owner from Vacaville, CA
Jul 31, 2015
Can you identify this roller assembly?
Hello, Can you identify the attached sliding-screen-door roller assembly? It has no adjusting screw, and it's all plastic except for the spring. TIA
Contractor Apex NC
Jul 31, 2015
Contractor from Apex NC
Jul 31, 2015
coil balance window parts
I like to know if you have this part, I need both, the white part and the color one with screws. Thanks
Quick Learner
Jul 31, 2015
Quick Learner
Jul 31, 2015
Corner key for Care-Free storm window screen
I am looking for a corner key for a Care-Free storm window screen made in 1993. I have attached a photo. The storm says it was made in Charlotte, MI, but I can't find the company.
Quick Learner Fort Lauderdale,Flrida
Jul 31, 2015
Quick Learner from Fort Lauderdale,Flrida
Jul 31, 2015
Window channel identification
Hello, I'm trying to locate replacements for these channels.The imprint on the channel seems to read 1030 11k or possibly 103.0 11k. It is a 1/2" x 11" channel.Please help me.
Home Owner USA
Jul 31, 2015
Home Owner from USA
Jul 31, 2015
X-Drive Casement Hardware
Several questions that I hope you can answer, since we have a few dozen, large vinyl windows that seem to use these operators, and a number of them are stripped and/or unusable: 1. The current operators are Roto, labeled OP05-2005U on main arm. They are Pro-Drive (inset socket). Roto says the re ... (cont.)
Contractor Williamsburg, VA
Jul 31, 2015
Contractor from Williamsburg, VA
Jul 31, 2015
3.466.806 Window Shoe
Can someone identify this window part and do you have them? The only numbers I see on it are under U.S.Patent. Hard to see, but I think 3.466.806 (not entirely sure of the last 2 numbers). The size is roughly 2 3/8" long by 1/2" wide, at its widest point. There are also springs, 19 or 19.5" long by ... (cont.)
Home Owner Victoria,British Colum...
Jul 31, 2015
Home Owner from Victoria,British Columbia
Jul 31, 2015
Unique Balance (05/05) 32-D-40 and 26-D-40 replacements
Good day, I need replacement balances (complete, with the plastics ends attached) to replace the ones that are broken. And yes, they all seemed to fail at the same time. Could I get a quote of how much it would cost me to have them shipped to me in Canada. I require replacements of 20 balances ... (cont.)
Quick Learner Washington State
Jul 31, 2015
Quick Learner from Washington State
Jul 31, 2015
Caldwell Channel replacement
I need help choosing the correct channel balance. I have double hung non-tilting vinyl windows. Marking on the channel balance reads"Caldwell". The length of the channel is 26 inches. Do these come as a pair, or do I order them separately? Thank you
Home Owner Charlotte
Jul 31, 2015
Home Owner from Charlotte
Jul 31, 2015
need help finding glazing bead
I am trying to locate glazing bead or glass retainer or stop for MW window in a v shape and is 3/4 inches on each side with a grove your assistance would be appreciated. jody
Quick Learner Napervile
Jul 31, 2015
Quick Learner from Napervile
Jul 31, 2015
Can you trim the 55-080-6?
I am looking the attached glazing bead. I found item 55-0806. It seems close to what I am looking for however the part that goes into the glass is just a bit longer. would I be able to trim this to make it work.
Handy Person San Diego
Jul 31, 2015
Handy Person from San Diego
Jul 31, 2015
truth lever operator
This is a photo of a Truth 10.11 lever operator. The sash clearance is 3/8". There appear to be other variations of the 10.11 floating around that have different amounts of sash clearance. The Swisco 39-070 appears identical to this 10.11. My question is whether we can confirm that sash cleara ... (cont.)
Quick Learner
Jul 31, 2015
Quick Learner
Jul 31, 2015
need replacement lock
need to order replacement lock
Handy Person USA
Jul 31, 2015
Handy Person from USA
Jul 31, 2015
Window balance Inquiry
Will call morning of 7/31/15 to purchase 14 of these.
Quick Learner Brigantine
Jul 31, 2015
Quick Learner from Brigantine
Jul 31, 2015
Several Coil Balances are broken
I need similar coils for my window. parts itself are fine just the coils are broken. I need about 4 new coils if possible please.
Home Owner Great Falls, Montana
Jul 31, 2015
Home Owner from Great Falls, Montana
Jul 31, 2015
Philips Vinyl Window Glaze
I have hail damage to the window glaze on my Philips vinyl windows [PHP-032-3 (MFGR) Series 830/810S] of my single-wide trailer (1996 Liberty). I will send you a sample to see if you can match it up for me. I would like to purchase about 100 feet (64 feet is needed for repairs, but would like to hav ... (cont.)