Viewing all customer Discussions for:
Door & Window

Home Owner Boca Raton, FL
Aug 4, 2015
Home Owner from Boca Raton, FL
Aug 4, 2015
Looking to replace an operator
It appears that the worm has stripped from age
Home Owner Leesburg, VA
Aug 4, 2015
Home Owner from Leesburg, VA
Aug 4, 2015
Single Hung Tilt Window Balance Parts
My house was built in 1999 and I can't find any information on the window manufacturer. In several cases, the part that secures the window pane to the balance has broken. I have attached pictures of the pieces that I need to replace. So far, I have been unsuccessful in locating the parts I need. Do ... (cont.)
Quick Learner Florida
Aug 4, 2015
Quick Learner from Florida
Aug 4, 2015
help with balance identification
I need help identifying the window channel lifts. Many of the parts look very similar to me. I have enclosed 2 pictures of the ends of the one surviving lift. The lift is 30" long and 1/2" wide, the window weighs approximately 26#
Home Owner Framingham, MA
Aug 4, 2015
Home Owner from Framingham, MA
Aug 4, 2015
Rollers for sliding door
Hello, We have a white vinyl/glass sliding door to our deck that has the following inscription on the glass: PPG Herculite K Tempered Safety Glass Can/CGSB 12.1 M 16 CFR 1201 C11 ANSI Z 97.1 1984 1/8U SGCC 250 6022203 There is no mention/label indicating manufacturer of the door anywh ... (cont.)
Home Owner Fairfax, VA
Aug 4, 2015
Home Owner from Fairfax, VA
Aug 4, 2015
Anderson 2 in. Lock for Narroline Double Hung Window
Please help me find replacement locks for my older Anderson windows. House built in 1981. Thanks.
Quick Learner Johns Island, SC
Aug 4, 2015
Quick Learner from Johns Island, SC
Aug 4, 2015
Vinyl Window Pivot Shoe
I amy trying to verify if you have this type of plastic pivot shoe for use in a viny window? The pictures don't show, but the depth (thickness) of this part is 1/2". It is actually a 3-part assembly (may be hard to tell by the photos), but would likely be sold as a single piece. The top edge of ... (cont.)
Handy Person Altadena, CA
Aug 4, 2015
Handy Person from Altadena, CA
Aug 4, 2015
20" AO Caldwell
Markings on metal reads: 19 4 AO Caldwell One end is bound up and wont release
Quick Learner California
Aug 4, 2015
Quick Learner from California
Aug 4, 2015
Need replacement roller assembly match
My house was built in 1980, I purchased it in 2013, so I am not sure if the glass doors are original. Attached are pictures of the roller assemblies. The top of the photo has the complete assy, the bottom half is one I disassembled. On the disassembled one, you can see D-719 stamped on the side ... (cont.)
Contractor MA
Aug 4, 2015
Contractor from MA
Aug 4, 2015
Window Crank
Looking to replace this window crank. Arm extender is 14" long, markings include: F-9400-8A 1 361 486 L 1 361 486 HCR Window lock is on right of window casing, window swings out from right to left.
Handy Person ny
Aug 4, 2015
Popular Question Badge
Handy Person from ny
Popular Question Badge
Aug 4, 2015
Do you have a version of this operator with longer arms?
i have a casement operator left hand that has a 5 3/4 inch arm total with arm holes of 5 1/4 inch do u have these in white
Quick Learner NYC
Aug 4, 2015
Quick Learner from NYC
Aug 4, 2015
40-152 on a 3/4" thick door
will this lock set work on a 3/4" door?
Quick Learner Rancho Murieta, CA
Aug 4, 2015
Quick Learner from Rancho Murieta, CA
Aug 4, 2015
Single Hung window channel balance for Empire Pacific Window
Item is 26" long X 1/2" wide. Markings on channel are: "2530 BS1 TA " I believe it is your series 380 with 15-005 end piece. Would you please verify this from the pictures I am attaching? Robert
Quick Learner NY
Aug 4, 2015
Quick Learner from NY
Aug 4, 2015
keyed lock for anderson slider
Hi, how can I determine what model anderson door I have so I can hopefully order a keyed lock for it? I attached images of the door hardware. Thanks in advance, Steve
Home Owner Penn Valley,CA
Aug 4, 2015
Home Owner from Penn Valley,CA
Aug 4, 2015
Window track roller
Please review attached photos. The rollers appear to be brass and are dual rollers.
Quick Learner Chicago,il
Aug 4, 2015
Quick Learner from Chicago,il
Aug 4, 2015
Maximum installed width for 84-017
Hello..what will be the max width of this roller with pin installed? I have screen that has opening of only 3/8..will this 84-017 fit? I can not have pin or screw taised bigger than total 3/8 from side to side. Thank you
Quick Learner USA
Aug 4, 2015
Quick Learner from USA
Aug 4, 2015
Replacement for Andersen balance B954 # 19585
Hi, I have a question I hope you could help so I can order the right replacement part. I have some old Andersen sash windows that need the balance replaced. the only numbers on the existing balance part is B954 # 19585 but not sure what is the right replacement.
Quick Learner USA
Aug 4, 2015
Quick Learner from USA
Aug 4, 2015
Securing device for a sliding glass door installed backwards
The glass sliding door (patio door) on a rental property of mine was installed backwards. Therefore, a thief can lift the door off its tracks from the outside. We are looking for a way to secure the door. A website suggested a "retaining panel" would secure and disallow anyone from lifting t ... (cont.)
Home Owner USA
Aug 4, 2015
Home Owner from USA
Aug 4, 2015
Andersen balance replacement E60 9# 31
I need to replace a few balances #11600-17. The date appears to be 5/87. There is another #' E60 9# 31. I didn't see them in your list of parts, do you have these?
Home Owner MN
Aug 4, 2015
Home Owner from MN
Aug 4, 2015
Awning Windows - Sealing Issue
Hello, I have five existing lever lock awning operators in my home that are basically identical to 39-070. I'm not sure of the existing brand and I'm not sure of the age (they are at least 20 years old). Visually, the existing operators look to be in OK shape, but they do a very poor job of sea ... (cont.)
Contractor NC
Aug 3, 2015
Contractor from NC
Aug 3, 2015
shoe removal
I just ordered some shoes and bars to fix an aluminum window. I simply could not figure out how to remove the old ones without bending the channel with a pry bar, so I'm being optimistic of bending it back and it working. There are no cut outs that I can find, nor the manufacturer of the window. The ... (cont.)