Viewing all customer Discussions for:
Door & Window

Home Owner Monroe WA
Aug 5, 2015
Home Owner from Monroe WA
Aug 5, 2015
Looking for replacements
Looking for replacement due to broken glass. The is a double glazed aluminum window
Home Owner Grandview, Missouri
Aug 4, 2015
Home Owner from Grandview, Missouri
Aug 4, 2015
Caradco replacement crank doesn't fit
I received the Caradco replacement window crank. It would not close the window all the way upon installation. The two arms on the mechanism set differently into the gears than on the original and therefore position the window differently relative to the crank . I've attached a photo. Can you m ... (cont.)
Home Owner Miami Fla.
Aug 4, 2015
Home Owner from Miami Fla.
Aug 4, 2015
How to remove old hinges for 39-539
Good Day, I bought product code #39-539 this year. I don't know how to remove the old vent hinges for the Andersen windows and how to install the new vent hinges. Is it possible that you can upload a video on how to remove the old vent hinges and install the new ones? Perhaps if that is not possible ... (cont.)
Professional USA
Aug 4, 2015
Professional from USA
Aug 4, 2015
Help Identifying Awning Window Operator
Good morning. Can you please help me identify the replacement for this Operator? DIMS are as follows Vertical- 5-1/4 Center to Center Top attach Point
Home Owner 90503
Aug 4, 2015
Home Owner from 90503
Aug 4, 2015
Looking for 15 5 CN CALDWELL replacement
Hi, couldn't find a replacement on your website. It's a 16" long by 1/2" wide channel with "15 5 CN CALDWELL" stamped on the side. Hope you have something that'll work. Thanks, Dan
Quick Learner Waterloo, Ontario
Aug 4, 2015
Quick Learner from Waterloo, Ontario
Aug 4, 2015
11" Pella hinge arm assembly
Do you stock the 11 inch hinge arm assembly for pella similar to your socked item below? RH 9-5/8" Hinge Arm Assembly, Pella Product Code: 39-352
Home Owner Seattle
Aug 4, 2015
Home Owner from Seattle
Aug 4, 2015
16" and 22" channel balances
The springs are breaking from rust on many of my windows. I have 2 different sized windows. 1. Metal part is 22" long or 23" when the plastic parts are included. 2 Metla Part is 16" long or 17 when the plastic parts are included.
Home Owner E Boston, Mass.
Aug 4, 2015
Home Owner from E Boston, Mass.
Aug 4, 2015
Tilt latch lever
Looking for replacements for Broken latches on vinyl double hung windows
Home Owner
Aug 4, 2015
Home Owner
Aug 4, 2015
Sash balance replacement for older Andersen window
Hello, my Andersen windows were installed in approx. 1968 window and I need to replace the sash balances on 5 or 6 of them. The balance unit is nominally rectangular in shape, but does not have the 'tab' at one end (secured to frame via 2 screw holes in the body). Measurements are; 6.25" long, ... (cont.)
Friend Vermont
Aug 4, 2015
Friend from Vermont
Aug 4, 2015
Window crank with smaller hole
Hi, I have a stripped window crank. I went to Lowe's and Homedepot but neither seems to have a crank in the right size. The "hole" is always too large for the metal dowel thing sticking out of the window that it fits over. So the ones from Homedepot/Lowe's don't even touch the grooves they're suppo ... (cont.)
Home Owner PELL CITY, AL
Aug 4, 2015
Home Owner from PELL CITY, AL
Aug 4, 2015
WINDOW BALANCES REPLACEMENT.
NON-TILT WINDOW THEY SLID UP AND DOWN. ONLY MARKINGS ARE: 3430 B.S.I. LOOKING TO REPLACE SOME WINDOW BALANCES. NEED HELP IN KNOWING WHICH ONES TO ORDER. THANK YOU FOR YOUR HELP. DENNIS
Home Owner Branford, CT
Aug 4, 2015
Home Owner from Branford, CT
Aug 4, 2015
Sash pivot bar
I'm trying to find the right piece for a broken window. I think it may be a pivot bar, but am not sure. The pictures show the metal piece that snapped from the bottom of the window.
Quick Learner Freeport, Illinois
Aug 4, 2015
Quick Learner from Freeport, Illinois
Aug 4, 2015
24044 Storm Door Handle
Part Number on Box: 24044. Originally purchased the handle in 2007 from AluminArt.
Quick Learner Canada, Alberta
Aug 4, 2015
Quick Learner from Canada, Alberta
Aug 4, 2015
Truth Casement Operator
Hello I am looking for a Right and a Left Casement operator, the numbers on the back are 40055 and 40056. I have tried to measure the arm and I come up with a measurement of 11.5" from the pivot to the end of the nylon roller
Home Owner USA
Aug 4, 2015
Home Owner from USA
Aug 4, 2015
Stanley Extension Hex Awning Operators
Hi. I am desperately trying to find center operators for old awning windows. I believe they are called
Home Owner Granger, IN
Aug 4, 2015
Home Owner from Granger, IN
Aug 4, 2015
Replacement patio door handle w/lock
4 15/16" patio door handle broken need replacement
Quick Learner
Aug 4, 2015
Quick Learner
Aug 4, 2015
40-028 left or right
Cannot get the right inside handle to rotate to the left. Have two doors across from each other. If we turn it around one looks upside down. Confusing. Also does the latch have to be off centered to latch .
Quick Learner Illinois
Aug 4, 2015
Quick Learner from Illinois
Aug 4, 2015
Window crank too big or too small
I'm having trouble getting the right crank for my casement window. I need an 11" long arm, but I can only find 9" and 13" arms on your website. Please help.
Quick Learner
Aug 4, 2015
Quick Learner
Aug 4, 2015
Searching for 30744a united
Hi, I am looking for a replacement of this kind of window operator. If you have this, or if you know who sells ity please let me know. Thanks, Huzaifa
Home Owner New York
Aug 4, 2015
Home Owner from New York
Aug 4, 2015
Replacement parts / door for old Andersen window 1975?
Both of these pictures come from a 3 panel sliding glass/ screen door combination. The information etched on the door says PPG Herculite K Tempered Safety Glass 16CFR1201 CII , ANSI Z-971 1975 5/32U. The size of the inside glass is approximately 43" wide and 74" high. As you can see from the door ph ... (cont.)