Viewing all customer Discussions for:
Door & Window

Quick Learner Drexel Hill, PA
Jul 9, 2015
Quick Learner from Drexel Hill, PA
Jul 9, 2015
Storm window latch
This was taken from the right side of a 3 track aluminum storm window. The left side is broken. The stamp on the underside is an "a" within a circle and the number 108. Would you have a suitable replacement?
Quick Learner Marco Island, FL
Jul 9, 2015
Quick Learner from Marco Island, FL
Jul 9, 2015
Dummy version of 82-008
Good morning I recently bought a number of Daryl Patio Sliding Door Handles (6-5/8" - part # 82-008) and are wondering if you have a matching door handle (a dummy handle) for the right side (viewed from inside) door. It has no working parts, is not part of the locking mechanism and is only attach ... (cont.)
Home Owner Nelson, PA
Jul 9, 2015
Home Owner from Nelson, PA
Jul 9, 2015
Mullion clips
Hello Tim/Swisco, here
Home Owner USA
Jul 9, 2015
Home Owner from USA
Jul 9, 2015
Getty, Phil, PA Wooden casement operator
I have a cottage that was built in the 60
Quick Learner Orlando, FL
Jul 9, 2015
Quick Learner from Orlando, FL
Jul 9, 2015
Window Latch
Could you please help me identify this latch so I can order the right one? As you can see from the picture the distance between the two screws is 1 1/5 inches. The total length is 1 7/8 and the width is approximately 9/16. Thank you, Julio
Home Owner Erie, PA
Jul 9, 2015
Home Owner from Erie, PA
Jul 9, 2015
Wright VS Pella Latch
Hi, On the 40-194 Storm door mortise latch it looks to be the one I'm looking for, on mine it says its a Wright on the brass part, all the measurements are good, do you think it will fit since mines a Wright and yours says it's for a Pella strom door. Thank you
Home Owner Michigan
Jul 9, 2015
Home Owner from Michigan
Jul 9, 2015
What length & Series Channel balance for Nu-Prime double hung non tilt-out window by Season-All
I am in need of a pair of channel balances for Nu-Prime double hung non tilt-out window by Season-All. The stamp on the channel balance is "1420". The issue is the aluminum body of the channel balance is 14.5". Please see the attached photos. Please recommend what channel balances I should purcha ... (cont.)
Handy Person seatac wa.
Jul 9, 2015
Handy Person from seatac wa.
Jul 9, 2015
How do 40-101 handles lock in placae?
I think that the handles might work for me. How do they lock in place? Is there a set screw located on the underside?
Quick Learner USA
Jul 9, 2015
Quick Learner from USA
Jul 9, 2015
Cliding door handle search
Hi, I am looking for a sliding glass door handle for attached...FYI: there is no hole for a latch between the gap of the door as shown in the second picture.
Friend Duluth, MN
Jul 9, 2015
Friend from Duluth, MN
Jul 9, 2015
How to attach the 39-389
I have installed a 39-389 and I am stuck at how to attach the rod to the awning window. I could guess, but I would prefer to be right the first time, and not break the window. Images would be welcomed. Thanks, Cautious and Slow Learner
Handy Person USA
Jul 9, 2015
Handy Person from USA
Jul 9, 2015
Quick Learner Massachusetts
Jul 9, 2015
Quick Learner from Massachusetts
Jul 9, 2015
Replacement screen door handle
We have two Pella French doors that have screen doors too. The handles on both screen doors do not latch anymore so we have been looking for replacement handles but can not find them. I have attached a picture of what they look like. Do you carry these? Thank you.
Home Owner Lincoln
Jul 9, 2015
Home Owner from Lincoln
Jul 9, 2015
Caradco operator
My Caradco window will let me open it, but doesn't work to crank it shut. The number on the crank operator is 20755. Does that give you enough information to identify the part or parts I need?
Contractor Knoxville Tn
Jul 9, 2015
Contractor from Knoxville Tn
Jul 9, 2015
Alenco Window repair
I need a pivot balancer replaced. I will attach a picture.
Home Owner St. Charles, MO
Jul 9, 2015
Home Owner from St. Charles, MO
Jul 9, 2015
700 Channel Balance "Japan" stamp
I am unsure of which stamp (weight) option to choose. The only thing I find on the old 27-inch balacer is "163 Japan", and on the old 19-inch balancer is "19 Japan". I do not know the brand of the windows. The house was built in 1972 and the windows are the original windows.
Home Owner corpus christi tx.
Jul 9, 2015
Home Owner from corpus christi tx.
Jul 9, 2015
alenco balance for vynle windows
I have 7 Alenco vynle tilt windows that need channel balance for ea. one. I understand that I need 2 per window. The channel are plane square half in. and measure 27in. in length ea. The window sizes are. 2 windows sizes 36x6o which shows channel #27b Two windows size 36x84 channel 27c. And 5 ... (cont.)
Quick Learner Seattle
Jul 9, 2015
Quick Learner from Seattle
Jul 9, 2015
Do I have 26-393 Tilt Latch Model
Hi there, My tilt latch are broken and I wonder if this is the right tilt latch I should purchase. Looks a little bit different than the old one that I have (see attached pics). The old one measure is almost the same (2 5/8 x 5/8 x 3/8) Would you please help me to figure out if this is the righ ... (cont.)
Handy Person Amherst, NH
Jul 9, 2015
Handy Person from Amherst, NH
Jul 9, 2015
Replacing Locking Terminal
I am replacing the Great Lakes Locking Terminals, 15-197, in several windows. Is there a tool, or method, that can be used to separate the plastic channel in order to do this replacement, rather then removing the trim and taking the window apart.
Quick Learner usa
Jul 9, 2015
Quick Learner from usa
Jul 9, 2015
Broken casement lock
My casement window lock broke. Locking lever (up/down) failed. Windows stamped Sept 17, 2008. Vinyl outside, wood inside. Do you have a part that can fix this?
Home Owner Devils Lake ND
Jul 8, 2015
Home Owner from Devils Lake ND
Jul 8, 2015
Casement crank mechanism
I need two of these as well as the track the arm slides in. But I find no brand on it. Also the interior cover has no apparent screws, nor does the handle have any set screw for removal. The trim will not come off as it's a one piece vinyl unit. The arm has a bend in it (almost 70 degrees? ... (cont.)