Viewing all customer Discussions for:
Door & Window

Quick Learner bisbee az
May 7, 2015
Quick Learner from bisbee az
May 7, 2015
identify balance for IWC non-tilt window
Hello I am looking for 2 replacement assemblies for an IWC vinyl non-tilt window. The channel measures 9/16" and is 27" long. It has markings in blue 26 4 DV CMC 7. the string and pulley broke in one of the old ones. pictures attached thank you dave
Home Owner USA
May 7, 2015
Home Owner from USA
May 7, 2015
Need replacement rollers for sliding glass doors.
Need replacement rollers for sliding glass doors.
Home Owner Milwaukee, WI
May 7, 2015
Home Owner from Milwaukee, WI
May 7, 2015
Crank from andersen window
The number on the area of the crank that attaches to the window is 9456-20. There are two part numbers on the underside of the handle: 1361 358 ST and 1361 356 WH
Quick Learner USA
May 7, 2015
Quick Learner from USA
May 7, 2015
Home Owner Dunedin, Fla
May 7, 2015
Home Owner from Dunedin, Fla
May 7, 2015
which spriral balance to buy
I have a 23 x 3/8" spiral balance without any colored plastic. Each window sash is 50" w x 24" h and is hurricane double thick glass. The windows are heavy to me. I need two spiral balance springs. What do I order? What tool should I get? Thank you...saw you on google.
Quick Learner
May 7, 2015
Quick Learner
May 7, 2015
S385-29 for 47 pound window
29" Series 385 Channel Balance Product Code: S385-29 I need this balance to lift a 47 lb window. What would this cost and can you make this item?
Quick Learner Glen Cove, NY 11542
May 7, 2015
Quick Learner from Glen Cove, NY 11542
May 7, 2015
Need new lock for an Andersen Tribeca sliding glass door
Hi please "I NEED HELP!" I brought a house that has Andersen sliding glass doors everywhere. They were installed around 1996, After much research I think it might be a Tribeca Style door. I have tried the part # which is 2565622 and you had only one inquiry that was not helpful, So I'm hoping that i ... (cont.)
Home Owner Parker, CO
May 7, 2015
Home Owner from Parker, CO
May 7, 2015
Please confirm what balance I have
I think I need parts S385-27 (2640) and 16-002. The aluminum portion of the balance is 27" long. Thanks
Home Owner Texas
May 7, 2015
Home Owner from Texas
May 7, 2015
Pivot Shoe & Spiral Balance
I need a 3/8" thick pivot shoe. It looks like your number 15-045 should do the trick. You recommend the 900 series spiral balances which are 3/8". I have 5/8" balances now with a black tip. The window weighs 13 pounds. My question is should I use your 900 series balance and what tip or can I use you ... (cont.)
Quick Learner Tampa Area
May 7, 2015
Quick Learner from Tampa Area
May 7, 2015
Pivot interlocking bar replacement
Its broke (both sides) need to find a replacement.
Quick Learner Sacramento, CA
May 6, 2015
Quick Learner from Sacramento, CA
May 6, 2015
87-213 in nylon?
Looking for 250 each roller #87-213 with nylon wheel. Online ordering only gives me the steel roller option. Do you have these in stock in nylon?
Home Owner USA
May 6, 2015
Home Owner from USA
May 6, 2015
Louisiana Pacific Tilt latches
When I moved into my home my windows all didn
Handy Person Durango, Co
May 6, 2015
Handy Person from Durango, Co
May 6, 2015
Looking fore replacement Marvin crank
While the crank itself has no markings on it, the cover has the Marvin name on the inside of it. We're simply looking for the crank, or a replacement for it
Home Owner Manchaca, Texas
May 6, 2015
Home Owner from Manchaca, Texas
May 6, 2015
Problem installing the 84-006 roller
New problem. I attempted to insert one of the spring roller units in the bottom rail of the door and encountered a problem. Never could get the leading edge (with the pin) of the unit inserted far enough so I could place the curve on the unit into the channel of the bottom rail. Something wa ... (cont.)
Handy Person pennsauken, nj
May 5, 2015
Handy Person from pennsauken, nj
May 5, 2015
Dove co. made vinyl tilt window balance identification
I need a set of 4 band balancers for a Dove co. made vinyl tilt window. I believe I need (1) coil balance shoe 15-175 & (1) #6 series 152 coil balance for each set, I hope you can verify that it is the correct part so I can make an order. Thanks, Jack
Home Owner USA
May 5, 2015
Home Owner from USA
May 5, 2015
How do you install a Moss Patio Door Roller?
How do you install a Moss Patio Door Roller
Quick Learner Hainesport NJ
May 5, 2015
Quick Learner from Hainesport NJ
May 5, 2015
Sliding glass door handle
Looking for the door handle shown. Screw holes are 4 7/8 inches apart. Handle itself is 7 1/4 inches top to bottom. 2 inches wide.
Quick Learner USA
May 5, 2015
Quick Learner from USA
May 5, 2015
Quick Learner USA
May 5, 2015
Quick Learner from USA
May 5, 2015
Getty window parts
I need to order 2 window winders to replace ones seem to be original to home build in 1935. It says Getty on the arm of the winder. The arm is about 9 inches in length.
Home Owner Nashville
May 5, 2015
Home Owner from Nashville
May 5, 2015
Window Opens, but wont shut
Hello, My crank works when I open, but the handle pulls out when trying to close. How can I identify what I need in order to get the correct replacement parts? Thanks a lot,