Viewing all customer Discussions for:
Door & Window

Home Owner USA
Feb 4, 2015
Home Owner from USA
Feb 4, 2015
Heavy Duty door closer
Dear Swisco, Attached are pictures of my storm door closer that is no longer working and has to be replaced with a heavy duty door closer. This door closer which has been discontinued was commonly referred to as a Shelby 666. My metal storm door is two inches thick with jealousy windows and a scr ... (cont.)
Home Owner Chesapeake, VA
Feb 4, 2015
Home Owner from Chesapeake, VA
Feb 4, 2015
need window balance parts
Good afternoon, Can you help me with obtaining the correct replacement parts. Im not sure which ones I need to replace these balances. I have one broken in one window but probably need both sides I am guessing. Can you please tell me the correct parts that I will need to order to replace this. ... (cont.)
Home Owner New Market, AL
Feb 4, 2015
Popular Question Badge
Home Owner from New Market, AL
Popular Question Badge
Feb 4, 2015
Mating Keeper/strike for 82-265?
I purchased a new 82-265 lock mechanism this week, but it doesn't engage properly on our existing door frame/strike plate/keeper. Do you sell the door frame/strike plate/keeper that matches the 82-265? If so, what is the model number and do you have it on your website? Thanks.
Home Owner Fort Myers, Florida
Feb 4, 2015
Home Owner from Fort Myers, Florida
Feb 4, 2015
part for window
we need this part for window, the measures are exactly same as by 5/8" Top Sash Guide, Kinco Nr.18-166. Thank you
Handy Person Oregon
Feb 4, 2015
Handy Person from Oregon
Feb 4, 2015
81-256 third dimple function
I'm hoping I've found a close replacement for my part, but my original doesn't have the third dimple located nearest the offset mounting tab, near the top. Is it added to provide more positional stabilization, or does it have another function? I'm going to check my part again to crosscheck two o ... (cont.)
Home Owner Waveland, Mississippi
Feb 4, 2015
Home Owner from Waveland, Mississippi
Feb 4, 2015
Balance and tilt latch needed
I ordered S770-28 it is almost same as what we need. But as you can see the bottom plastic with hole is needed for window to be slide in. Do you also sell this part for window? The part to lock the window
Home Owner Kauai
Feb 4, 2015
Home Owner from Kauai
Feb 4, 2015
Milgard Ultra awning style casement window
broken plastic part that guides flat metal pieces when using crank
Quick Learner
Feb 4, 2015
Quick Learner
Feb 4, 2015
Searching for 9040041
Looking for a replacement Pella double hung window lock. These are apparently old style and no longer available. Internet search gave this Pella lock model no. - 9040041-COP. However can not find anyone that has a replacement. Can you help?
Home Owner cypress, california
Feb 4, 2015
Home Owner from cypress, california
Feb 4, 2015
replacement parts for sliding glass door
I have a broken door handle on the outside part of my sliding glass door. It is recessed into the molding and I would like to replace it with a similar one. Also I need to replace the lock. So I want to order the whole system. The aperture on the door is 8 inch long by 7/8 in wide. The current insid ... (cont.)
Home Owner
Feb 4, 2015
Home Owner
Feb 4, 2015
Screen latch for Andersen
I'm looking to replace the latches on my Andersen insect screens. The screens were made in 2004. The latches are plastic, held on by a metal screw, clear, and shaped like a flag. Unfortunately, the weather seems to weaken the latch and the flag shaped end breaks off and the screen won't stay in the ... (cont.)
Handy Person KANNAPOLIS, NC
Feb 3, 2015
Handy Person from KANNAPOLIS, NC
Feb 3, 2015
79-030 has worn out
The 79-030 weather strip we purchased a month ago had already began to come apart. Do you by chance have a heavier material ? I now need to order another strip due to this one being damaged. Please reply so I know which to order. Thank you, David
Home Owner Dobbs Ferry, NY
Feb 3, 2015
Home Owner from Dobbs Ferry, NY
Feb 3, 2015
Which Balance do I need?
I think I found the right balance, but not sure. There are no numbers on mine, but I found a photo that I think matches. Seems to be the S351-23 24" Series 351 Channel Guide. Help!
Handy Person Miami Florida
Feb 3, 2015
Handy Person from Miami Florida
Feb 3, 2015
mirror wardrobe sliding door floor track
i attached two photos. One is a photo of the track that i need to replace. The length i need is 120inch long.To give you a better idea of the type of track i need to replace, i have attached a second picture ( the roller hardware that is attached to the existing mirror wardrobe door). I hope you can ... (cont.)
Handy Person Sacramento CA
Feb 3, 2015
Handy Person from Sacramento CA
Feb 3, 2015
Round tube window guide
I have a client that has a few broken tilt latch very much like the pictures that Paul responded with the 26-089P pair white and I'm going to order them. I would also like to order two of the window guides on the sides which is a round tube that screws at the top and has a twisted metal that attache ... (cont.)
Home Owner Davis, CA
Feb 3, 2015
Home Owner from Davis, CA
Feb 3, 2015
Do I have the Series 351?
I'm replacing a non tilt block and tackle window balance from a single hung Milgard window. I'm not sure this is the original balance. The metal is 33 inches long and 1/2 inch wide. It is stamped 3240. Images of the ends are attached. I'm thinking of ordering the 33" Series 351 Channel Balance, S3 ... (cont.)
Home Owner Purcellville, Virginia
Feb 3, 2015
Home Owner from Purcellville, Virginia
Feb 3, 2015
Replacement window tabs
I need to replace several window tabs as seen in the attached photos. The windows were installed in 2000 however there are no visible manufacturer labels or markings. The tabs have the number "092" and "10L" stamped on the underside. Let me know if you can identify replacement tabs and if you hav ... (cont.)
Home Owner Hawaii
Feb 3, 2015
Home Owner from Hawaii
Feb 3, 2015
Window Balance Identifier
Please help to identify this part. I found a stamp with: 17 2 KO CALDWELL Thank you, Michael
Quick Learner Bonita Springs, Fl
Feb 3, 2015
Quick Learner from Bonita Springs, Fl
Feb 3, 2015
Horizontal roller wheel
Need help identifying this.
Home Owner Los Angeles, CA
Feb 3, 2015
Home Owner from Los Angeles, CA
Feb 3, 2015
Mortise Latch-Patio Sliding Doors
I'm looking for replacements for two sliding glass doors. I removed the broken mechanism from one door years ago and have sadly lost the part, so I'm hoping you can identify it from the remains cut out. I ordered 82-214 7/8 wide mortise & keeper for this door. It's way too big since the opening is o ... (cont.)
Home Owner Florida
Feb 3, 2015
Home Owner from Florida
Feb 3, 2015
Better Built Window Sash Part
I need to purchase this, do you have one?