Viewing all customer Discussions for:
Door & Window

Home Owner Trinity, Fl
Feb 6, 2015
Home Owner from Trinity, Fl
Feb 6, 2015
Rollers for Kinco SGD-C30-146x96
Hello, I am trying to fin replacement rollers for the above sliding glass door so I have them on hand before taking the door apart. Any help and pricing would be greatly appreciated. Thanks, Erich
Handy Person Huffman Texas
Feb 6, 2015
Handy Person from Huffman Texas
Feb 6, 2015
Snap On Glazing
This comes off a Living double pane window. The window is about 22 years old.
Quick Learner AZ
Feb 6, 2015
Quick Learner from AZ
Feb 6, 2015
Caldwell, balance springs
We have several windows where the balance springs are not working, I have pulled one but looking at several previous post, I probably need to pull all of them to see if they are the same. The one I did pull is hard to read, the windows are 20 years old and well oxidized, I can read 24 3 ON (or DN) ... (cont.)
Quick Learner USA
Feb 6, 2015
Quick Learner from USA
Feb 6, 2015
Sliding door parts
Hello I am looking for a plastic part that goes on the top of the door which I think is a guide. I have attached. Two photos showing a door with the part and one with the part missing. Any help locating this part would be appreciated thank you matt
Home Owner Vero Beach, CA
Feb 5, 2015
Home Owner from Vero Beach, CA
Feb 5, 2015
Casement window handle
I have casement windows with a 9.32 hex shaft for the crank handle. I can't find replacement handles. Do you know of anything that would suit? I'm afraid a handle with a 5/16 hex hole would be too sloppy.
Home Owner Toronto
Feb 5, 2015
Home Owner from Toronto
Feb 5, 2015
Adding completely new hardware to an old casement window
Hi, I have old manually operated wooden windows. I would like to add a complete set of new, casement hardware. Do you sell a complete kit, or do I have to buy all the necessary pieces separately? Do you recommend a single arm, or dual arm? When I attach any such system to my window, d ... (cont.)
Landlord Englwood , Fl
Feb 5, 2015
Landlord from Englwood , Fl
Feb 5, 2015
Replacement balance shoe
Do you have replacement shoes 70's aluminum single hung no tilt window. ...thanks
Quick Learner Sarasota, FL
Feb 5, 2015
Quick Learner from Sarasota, FL
Feb 5, 2015
PGT Single Hung Balance issues
Our PGT Single Hung SH-4000 in the bathroom is having channel issues - the left hand channel will not retract with the window so I am unable to close the window completely, and therefore cannot lock it. I have removed the channel balances, and here is what I can report: The metal channel is 18" ... (cont.)
Contractor South Carolina
Feb 5, 2015
Contractor from South Carolina
Feb 5, 2015
Tilt window sash balance
I need to replace a couple of window sash balances and need to make sure I get the right one for a 32 inch long, 3/8 in diameter and the window weighs 32 pounds. (Weighed on a bathroom scale) The tip on the end of the old balance is green. Just need whatever can handle a 32 lb. window Thanks ... (cont.)
Home Owner Raleigh, NC
Feb 5, 2015
Home Owner from Raleigh, NC
Feb 5, 2015
Window Locks
These are in a condo on non tilt windows. I've owned the place for over 20 years and they are the original windows. I'll be sending pics for sash springs separately, but could you please identify some replacement locks for me. Thanks, Bob
Home Owner USA
Feb 5, 2015
Home Owner from USA
Feb 5, 2015
Quick Learner san antonio, tx
Feb 5, 2015
Quick Learner from san antonio, tx
Feb 5, 2015
Home Owner St. Ann, MO
Feb 5, 2015
Home Owner from St. Ann, MO
Feb 5, 2015
Help finding part
Looking for a direct replacement for patio door hardware. I assume it falls under the heading of 'sliding door - mortised lock'. I've seen similar parts on your site but am having difficulty finding one that I know will work. Please help!!!
Home Owner Sydney, Australia
Feb 5, 2015
Home Owner from Sydney, Australia
Feb 5, 2015
Replacement Winder, casement window
A 20 year old window winder in my home (in Australia) on either Stegbar or Trend Casement windows has broken. The winder has broken away and I presume needs replacing and I would like to match with the rest of the windows if at all possible. Can you advise the best way to rectify the problem? ... (cont.)
Home Owner Orlando
Feb 5, 2015
Home Owner from Orlando
Feb 5, 2015
Snap in glazing retainer
Looking for this size. No markings on window - from 1989.
Quick Learner
Feb 5, 2015
Quick Learner
Feb 5, 2015
Awning crank mechanism
I have an awning window in the shower room that needs to have crank mechanism to be replaced. I hope these pictures can help in identifying the part. If not maybe you could tell me what to take a picture of I order to better assist you in identifying the part. Thank you, Grover
Contractor Los Angeles CA
Feb 5, 2015
Contractor from Los Angeles CA
Feb 5, 2015
Window balance
Hi I have 2 windows that the tenant broke and i need to replace the window balance. I need 2 per window L and R the sash reads 23 3 GT CMC 4 I have attached photos, it is 1/2 wide and metal track end to end is 24 inch. if you can please get back to me asap that would be great Tha ... (cont.)
Professional New Orleans La
Feb 5, 2015
Professional from New Orleans La
Feb 5, 2015
Pivot Shoe
Please provide the best replacement for this part. A picture has been attached. The measurements are below: D=1/2" W= 1 7/32" H= 2 1/32" Thanks
Home Owner Lewes. Delaware
Feb 4, 2015
Home Owner from Lewes. Delaware
Feb 4, 2015
Window Crank
My beach house has these old horizontal windows on the screen porch. Two of the window cranks have stripped. I am not quite sure which crank would work, so I am wondering if you could guide me. Thanks. Mario
Quick Learner Albuquerque, NM
Feb 4, 2015
Quick Learner from Albuquerque, NM
Feb 4, 2015
Window lever thumb lock
The thumb lock slider and bar have fallen out of two of my awning type windows. How do I replace the bar and slider? the bar has an bend at one end/ Which direction does the bend point when inserting into the slider in the lever? One of the thumb sliders is broken . Do you have a replacement ... (cont.)