Viewing all customer Discussions for:
Door & Window

Home Owner Jacksonville FL
Oct 20, 2014
Home Owner from Jacksonville FL
Oct 20, 2014
Broken window sash tab
I was trying to replace a sash on a 10 year old non tilt window today and a plastic tab on the top of the window broke. can you give me a part number for this?
Home Owner Louisville, KY
Oct 20, 2014
Home Owner from Louisville, KY
Oct 20, 2014
Inside latch for out-swinging storm door
i need a replacement latch for the inside of an out-swinging storm door. should be easy, right? nope! my latch has a rod between the outside handle and the inside latch. none of the universal latches i've seen can accommodate the rod system. [though they fit in every other way.] can you help? ... (cont.)
Home Owner Mountain city, TN
Oct 20, 2014
Home Owner from Mountain city, TN
Oct 20, 2014
Sliding door handle ( outer half )
I have a sliding exterior door in which the handle has broken. The inside handle is fine. The portion in which the screws go into the outside handle is broken. The Canadian patent number is 919223. There is also a "PAT. NO. 3596954" under the prior number. If you have a replacement handle, or even b ... (cont.)
Contractor Atlanta
Oct 20, 2014
Contractor from Atlanta
Oct 20, 2014
Aluminium Window Balance Replacement
I need to order two different block and tackle glances for a few windows. Here is what I can find on the parts: First set: Lettering on the unit 30 9 BR CAELDWELL, Length 31", Width 1/2 " see pictures attached. I need four of them Second set: Lettering on the back 20 E 15, Length 29", Width 1/ ... (cont.)
Landlord Rhode Islandp
Oct 20, 2014
Landlord from Rhode Islandp
Oct 20, 2014
White plastic window part
Need to know if you have this part.
Handy Person North Carolina
Oct 20, 2014
Handy Person from North Carolina
Oct 20, 2014
Screen latch assembly
I need to replace the latches on many of my home window screens. It is a plunder type, but unlike all product images on your website. See the attached. Do you have a source? My screen frames are 5/16" thick and 9/16 wide. Thanks! Pete
Quick Learner East Hampton, NY
Oct 20, 2014
Quick Learner from East Hampton, NY
Oct 20, 2014
1/8" offset clips: nylon and metal
I have used the white 1/8" offset clips (70-086) for my project (holding plexiglass 1/8" panels to outside of screen porch) but many have broken after less than one year. In some cases the circular base seems to be hitting the edge of the plexiglass which I think is stressing the nylon clip and cau ... (cont.)
Home Owner Houston
Oct 20, 2014
Home Owner from Houston
Oct 20, 2014
Need help to identify spiral balance part for non-tilt aluminum window
I'm trying to identify the correct replacement part for the spiral balance shown in the attached picture. Also looking for instructions showing the proper way to replace/adjust the spiral balance for non-tilt aluminum windows.
Quick Learner pennsylvania
Oct 20, 2014
Quick Learner from pennsylvania
Oct 20, 2014
Windows will not stay up
I have some single hung tilt windows that will not stay in the up position . upon inspection I found that the pivot shoes on most of the windows are broken where the hooks would go to attach to the spiral balances ( would need 5/8 600 blue tip). It seams that most of the spiral balances are ok an ... (cont.)
Quick Learner Lexington, KY
Oct 20, 2014
Quick Learner from Lexington, KY
Oct 20, 2014
Bottom door pivot
No markings anywhere on this door, bushing in the bottom of the pivot has worn out from bearing the weight of this door since the early 1970's
Home Owner Tampa, Florida
Oct 20, 2014
Home Owner from Tampa, Florida
Oct 20, 2014
Lock for 1 1/4 inch thick glass patio door
need replacement hardware similar to your model 82-002 lock unit for my sliding glass door. Unable to locate a lock for my particular application--the door is 1 1/4 inch thick...non-standard I guess. Door was installed in 1997. Cannot use locally-available hardware as they are made for a 1 inch d ... (cont.)
Quick Learner NC
Oct 20, 2014
Quick Learner from NC
Oct 20, 2014
New or reclaimed stock?
Are these new/unused or used pieces rescued from old Pella windows?
Home Owner Canton, Ohio
Oct 20, 2014
Home Owner from Canton, Ohio
Oct 20, 2014
39-031 and 39-032 will not work in my window
Original operators for Certainteed windows - 25 years old part number is L30841 and 30842 I ordered your part 39-031 and 39-032 the measurements and picture seemed to be the same Problem: we're have difficulty installing - window does not want to close all the way - we looked at two exis ... (cont.)
Handy Person Texas
Oct 17, 2014
Handy Person from Texas
Oct 17, 2014
Spiral balance with unique slotted tip
I am looking for a spiral balance (3/8"X25"), pictures attached. It appears that the slotted end of the spiral is unique in the way it attaches to the window. Thank you, Steven
Handy Person Seattle
Oct 16, 2014
Handy Person from Seattle
Oct 16, 2014
stamp 3 on balencer
On one that is 23" long the stamp is 22 4 so this would be 2240. On the other the stamp # is 25 4 and it is 26" long. What number would this on be? Thanks, Al
Quick Learner Vacaville
Oct 16, 2014
Quick Learner from Vacaville
Oct 16, 2014
Tilt Window Plastic Latches
I need at least five new latches for my Pacific Industry tilt windows in my home because some of them have broke over the years. Can I purchase these from you???? Please help.
Home Owner USA
Oct 16, 2014
Home Owner from USA
Oct 16, 2014
Awning window operator
I am trying to buy the right replacement part for an awning window operator. The crank opens the windows but does not close them. (It does not appear to be connecting in the direction to close.) The windows bear the name
Quick Learner Shakopee Minnesota
Oct 16, 2014
Quick Learner from Shakopee Minnesota
Oct 16, 2014
installing bubble seal (gap or tight?)
I am replacing the weather seal in all of our Scherer Brothers Far North casement windows that were installed in 2000. Most of it is cracked or falling apart. I purchased a 58-055 sample to tryout and it seems to fit the kerf fine and does a great seal. I noticed that the original installed seals ... (cont.)
Quick Learner New Jersey
Oct 16, 2014
Quick Learner from New Jersey
Oct 16, 2014
latch & pull not locking
I have a latch and pull similar to the this one. There is nothing for the latch to lock on to. What do I need in order to lock the screen door?
Quick Learner
Oct 16, 2014
Quick Learner
Oct 16, 2014
Keyed Exterior Sliding Door Pull
I want to know the 82-306 Keyed Exterior Sliding Door Pull That include key lock,and i can using with 82-218