Viewing all customer Discussions for:
Door & Window
Home Owner
USA
Oct 16, 2014
Home Owner from USA
Oct 16, 2014
Tilt latch ID Help
I did not have a number and tried to resubmit but it would not go through- error uploading. So pics are attached. Sent from Windows Mail
Home Owner
USA
Oct 16, 2014
Home Owner from USA
Oct 16, 2014
Sun Air window balance
Here is the part we need to fix our window. It measures 23inches. Please let me know if you need more info.
Quick Learner
San Diego
Oct 16, 2014
Quick Learner from San Diego
Oct 16, 2014
window tensioner?
see attached image, need quite a few of these, its what holds the window up tensioners.
Home Owner
Oct 16, 2014
Home Owner
Oct 16, 2014
Tilting Window Lock
Need three of them. Can you figure this out?
Handy Person
USA
Oct 16, 2014
Handy Person from USA
Oct 16, 2014
29B USB Window balances
I need a price for a complete channel balance for my window. I have attached four (4) photos of the one that needs to be replaced. The metal part measures 30 inches end to end (not including the plastic part). In case the stamp is not clear in the picture, the number stamped on the metal part is ... (cont.)
Home Owner
USA
Oct 16, 2014
Home Owner from USA
Oct 16, 2014
Screen Door Roller installation
I am looking to purchase some replacement Screen Door Rollers, 1" Steel BB Concave (your part #84-074) and have a question about the installation. Unfortunately, I removed all 4 rollers from my screen door, and can
Quick Learner
Steilacoom, WA
Oct 16, 2014
Quick Learner from Steilacoom, WA
Oct 16, 2014
missing patio door lock
I have a sliding glass patio door that is missing its lock and handle. The marking between the glass is SNE. The lock opening is 6 1/8" long and 3/4"wide. The distance between screw holes of the lock is 5 1/4". Do you have a lock and handle to fit?
Home Owner
Colorado
Oct 16, 2014
Home Owner from Colorado
Oct 16, 2014
Channel Balance Shoes and Tops
Hello, Attached are 4 picture angles of the shoe on a channel balance for an Alenco window, and also 1 picture of the balance top. I have other angles of the tops available. Please let me know if you can identify this shoe / top and if any of the shoes and tops you stock may be able to work. ... (cont.)
Home Owner
Santa Clarita, CA
Oct 15, 2014
Home Owner from Santa Clarita, CA
Oct 15, 2014
Identify Proper Roller
Need sliding window roller. See attached pictures
Landlord
South Florida
Oct 15, 2014
Landlord from South Florida
Oct 15, 2014
PGT 740 Series
Hello: I need grey colored multi point locks that are used in the PGT 740 Series and look like Product Code: 38-095. Please confirm if you have this item, product code and price? I may purchase between 5 and 10 if available. Thanks, Mitch
Quick Learner
Saddle River NJ
Oct 15, 2014
Quick Learner from Saddle River NJ
Oct 15, 2014
truth hardware dyad operator in clay
I need a truth hardware dyad operator for a casement window 39-171 BUT in CLAY color
Quick Learner
Anaheim, CA
Oct 15, 2014
Quick Learner from Anaheim, CA
Oct 15, 2014
32 4 JR CALDWELL
What is the appropriate replacement balancing spring please? Metal portion of shaft is 33" and width is 1/2". Sash weight is 27 pounds. If I went with the option where it's rated 28-32 pounds does that mean a higher spring tension will make it easier to lift yet harder to close? These windows have ... (cont.)
Home Owner
Silver Spring Maryland
Oct 15, 2014
Home Owner from Silver Spring Maryland
Oct 15, 2014
Broken Storm Door Latch
As you can see from the photos, the latch on my storm doors is broken (this is one of two with identical problems), I've looked at your products but cannot find an exact match. I am hoping that you can recommend something that will fit. Thanks in advance,
Home Owner
Henderson, NV
Oct 15, 2014
Home Owner from Henderson, NV
Oct 15, 2014
Jordan Window channel balances
I am a returning customer needing to buy two replacement channel balances for a Jordan non-tilt window in my home. The window sash measures 30 1/4" H x 28 7/16" W and weighs 20lbs. 14.5ozs. The numbers stamped on the side of the old balance are 28-3 and K 1. I think this is a series 390 bal ... (cont.)
Home Owner
Florida
Oct 15, 2014
Home Owner from Florida
Oct 15, 2014
Channel Balance Shoe 15-004 or 15-005
On the !5-004 and 15-005 is the measurement from the inside of the wing or outside?
Quick Learner
San Diego
Oct 15, 2014
Quick Learner from San Diego
Oct 15, 2014
Draw guide for metal rail
the picture is not the exact size of the guide. I measure the rail width opening 1-7/16
Contractor
New York city
Oct 15, 2014
Contractor from New York city
Oct 15, 2014
11" balances
I need two balances for a non-tilt window. The balance looks like the 351 series but doesn't come in 11". The top shoe looks like a 19-002 and the bottom is a 15-002, It has 1020 stamped on the shaft. Can this be custom ordered and what is the cost? I have attached three pictures Thanks ... (cont.)
Home Owner
medford nj
Oct 15, 2014
Home Owner from medford nj
Oct 15, 2014
replacement for pivot to fit in shoe
I have thermal-gard/conserver double hung windows ,sash that tilts
Home Owner
Springfield, Virginia
Oct 15, 2014
Home Owner from Springfield, Virginia
Oct 15, 2014
What Certainteed Coil Springs do I have?
Yea I am a homeowner that had windows installed about 20 years ago. These windows were Certainteed, I believe Devon was the style, double hung window tilt down. We have 2 windows that will not stay open when the bottom portion is lifted up and are looking to fix these. If you could help identify the ... (cont.)
Quick Learner
berlin, nj
Oct 15, 2014
Quick Learner from berlin, nj
Oct 15, 2014
tilt window hardware
the bottom piece is 3" long & 3/4 wide. the top piece is 1 1/2 long w/ a spring.