Viewing all customer Discussions for:
Door & Window
Home Owner
Dallas
Sep 18, 2014
Home Owner from Dallas
Sep 18, 2014
top sash guide for S390-29?
hi, i have brought 29" Series 390 Channel Balance Product Code: S390-29 (2830) to repair my window from your website. During my installation I found the top sash guide had broken. but i don't know which size can compatible with my new channel balance. Can you help me.
Home Owner
Madison, OH
Sep 18, 2014
Home Owner from Madison, OH
Sep 18, 2014
Storm door latch with a 5/16" spindle opening
Looking for a storm door latch like 40-145 but that will accept a 5/16" square spindle. What do you recommend?
Quick Learner
Fort dodge iowa
Sep 18, 2014
Quick Learner from Fort dodge iowa
Sep 18, 2014
Double hung tilt vinyl window pivot pin. No name on the window
Need the other side
Quick Learner
Atlanta
Sep 18, 2014
Quick Learner from Atlanta
Sep 18, 2014
pralyn window 1550 jalousie operator (crack)
I'm trying to find a crank or crank assembly for this window. Please see picture for identyfying.
Home Owner
Arizona
Sep 18, 2014
Home Owner from Arizona
Sep 18, 2014
Patio Door (glass) rollers
Hi my name is Jody and I need to replace these rollers. Can you please tell me if that is possible. Thanks so much!!
Quick Learner
Bulverde, TX
Sep 18, 2014
Quick Learner from Bulverde, TX
Sep 18, 2014
How to tension with the available tool?
I have a customer in need of (8) 3/8" x 30" red balances with clip on brackets #17-094. I am also a bit miffed about how to use the available tensioning tool since both holes have cross pins and the bracket utilizes the bottom pin. Please provide pricing and help with how to tension this configura ... (cont.)
Quick Learner
missouri
Sep 18, 2014
Quick Learner from missouri
Sep 18, 2014
andersen window sash balance box
the numbers found on it are E82 9#31 8-79 there is also a 600-2
Landlord
San Francisco
Sep 18, 2014
Landlord from San Francisco
Sep 18, 2014
Please help me replace this window crank
The base is 5 1/2 inches the first screw length is at about 4 7/8 inches and the second screw is at 4 inches. we are not sure how long the arm is or what degree of bend it has. Thank you!
Handy Person
Danville, California
Sep 18, 2014
Handy Person from Danville, California
Sep 18, 2014
replacement window balancer
I'm trying to find the correct window balancer to replace one that broke. It is 14" and the only stamp on the side says "13 2 CO CALDWELL" (could possibly be CD). Pictures of both ends are also attached. I tried to select the correct part myself but I could not identify the subtle differences in s ... (cont.)
Home Owner
phoenix, Az
Sep 18, 2014
Home Owner from phoenix, Az
Sep 18, 2014
double hook lock with center hole for key switch
A similar part is part no. 82-238
Quick Learner
San Jose, CA
Sep 18, 2014
Quick Learner from San Jose, CA
Sep 18, 2014
Windows still drooping
I replaced the spiral balances for four windows with Series 900 spiral balances. I used the special tool to wind them. One of the windows falls a bit now if opened all the way but was fine when I first installed it about a month ago. Do I just need to turn it one or two more times? or could it b ... (cont.)
Home Owner
Everett WA
Sep 17, 2014
Home Owner from Everett WA
Sep 17, 2014
Will 15-001 work for my 1-1/8" balance shoe
I am looking at the S351-22 and the S390-22 Channel balances. My balances have a similar shoe to the 15-001 except the 1 1/8 dimension on my part is 1 1/16. Does the actual part meet the 1 1/8 dimension or is it slightly under and closer to the 1 1/16 I am looking for? If not I will order the S35 ... (cont.)
Quick Learner
USA
Sep 17, 2014
Quick Learner from USA
Sep 17, 2014
Looking for new track
4 wheels 71" track For 2 mirror doors. Please match attached and provide pricing shipped to 33414
Quick Learner
Mankato, MN USA
Sep 17, 2014
Quick Learner from Mankato, MN USA
Sep 17, 2014
Unidentified Reynolds Window Latch
I have a Vinyl Window- Reynolds Brand Windows ( The Tilt Sash Latch slides onto the surface of the window). The windows are Reynolds Comfort Zone Windows that I have heard are no longer made. The latch is ovaled on one side (towards inside of window) and has the following markings. -Large C on ... (cont.)
Home Owner
san jose
Sep 17, 2014
Home Owner from san jose
Sep 17, 2014
need help identifying the part
see the image attached
Home Owner
USA
Sep 17, 2014
Home Owner from USA
Sep 17, 2014
Need to find this roller
Hi - can you help me? Thx - Denise
Professional
Rochester NY
Sep 17, 2014
Professional from Rochester NY
Sep 17, 2014
Roto Window Operator
The only numbers stamped are: OPO52020 / OPO5-7564-03 The operator is white in color, and the measurements are: 4-1/2" long, mounting plate is: 3-5/8" long
Quick Learner
Lansdale, PA
Sep 17, 2014
Quick Learner from Lansdale, PA
Sep 17, 2014
What color tip?
I have window sash that is 33 high * 31 wide. Weighs approx 17 lbs.Current spiral balance is 3/8 wide by 30inch long. What color tip? Would it better to buy the strongest colored tip for better efficiency? Thank you
Home Owner
Benicia, CA
Sep 17, 2014
Home Owner from Benicia, CA
Sep 17, 2014
Help identifying footing
The length is 30 inches and the width is 1/2. There are a couple of footings in your catalog that are similar to mine. Series 351 and series 390. Please let me know which one I need to order. Thanks.
Professional
Texas
Sep 17, 2014
Professional from Texas
Sep 17, 2014
Clearance for spring
I work at a theatre in Texas and we are building a functional sash window for our set. How much clearance on either side is needed for the spring to be able to slide in and have enough tension to hold the window up? We might be looking at using 2, one on each side. The window pane is going to be ... (cont.)