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Viewing all customer Discussions for:
Door & Window

Quick Learner Ohio
Sep 5, 2014
Quick Learner from Ohio
Sep 5, 2014
Is the 70-048 sold in pairs?
Do these come as pairs or single?
Home Owner florida
Sep 5, 2014
Home Owner from florida
Sep 5, 2014
vinyl tilt window shoes
Any help appreciated. 1/2 x 1 1/4 x 2 and spiral shoe?
Quick Learner Florida
Sep 5, 2014
Quick Learner from Florida
Sep 5, 2014
24" Series 377 Channel Balance
Back on the windows.Window weight 37 lbs. Donna Pallas,last year,had a 2375 37 to 40.Any thing with a high end of 37? 2014 price and lead time. Thanks Joe
Quick Learner Ohio
Sep 5, 2014
Quick Learner from Ohio
Sep 5, 2014
S351-17 stamp #
I have a 17" channel balance with a stamp # 112. Do not see a simile number on your site. Any suggestions?
Quick Learner Prescott, AZ
Sep 5, 2014
Quick Learner from Prescott, AZ
Sep 5, 2014
Identifying Pivot Shoe
I need help in identifying this pivot shoe. The dimensions shown were taken with a dial caliper. I believe these windows were made by Better Built. Thanks John
Handy Person Wisconsin
Sep 5, 2014
Handy Person from Wisconsin
Sep 5, 2014
Correct Parts?
I believe the S751-34 is the correct part I need, but wanted to confirm. Attached you can see what I have now. It is 34" long with a ribbed channel and stamped 33TG. It is out of a weather shield window. The shoe appears different, but looks like it would work. The dimensions on the shoe ar ... (cont.)
Home Owner USA
Sep 5, 2014
Home Owner from USA
Sep 5, 2014
Lock for Andersen Slider
Am hoping to find an outside lock for this Andersen slider
Home Owner Kansas
Sep 4, 2014
Home Owner from Kansas
Sep 4, 2014
1912 Awning hinges
I have some (bent) hinges on old awning basement windows. I would like to replace the hinges on one. As it is the window will open, but it can also fall out of the bent hinges and drop if I'm not careful opening it. I believe the hinges are similar to your 36-014. The house was built in 1912 and ... (cont.)
Contractor Hollister
Sep 4, 2014
Contractor from Hollister
Sep 4, 2014
Pozzi window crank
I'm looking for round replacement window cranks for mid 80s Pozzi Windows
Quick Learner NY
Sep 4, 2014
Quick Learner from NY
Sep 4, 2014
replacement Andersen balances
What would the current number for the balancers in the attached photos? They are approx. 25 yrs. old. I'll need 4. Thanks
Home Owner USA
Sep 4, 2014
Home Owner from USA
Sep 4, 2014
Truth window mechaism
Please can you try to identify from the attached scan, the
Home Owner Michigan
Sep 4, 2014
Home Owner from Michigan
Sep 4, 2014
Vinyl windows from a house built in 1997.
I have the spring with compound pulley design on 5 windows. 9 of 10 pivot brackets were snapped off, as seen in the attachment. The design of this pivot seems extremely weak, especially given how much spring tension I have on the balancers. Is there a chance these balancers were installed with to ... (cont.)
Quick Learner Orlando FL
Sep 4, 2014
Quick Learner from Orlando FL
Sep 4, 2014
Window balance
Please help me select the proper balance for my window. I will need 6 of these. They are Harcar aluminum windows. the windows are double pane. The number I think stamped on them is 2990. It is a trade size 1/2 (it does measure .562) it is stamped 30 and the u channel is 30 inches long. ... (cont.)
Home Owner
Sep 4, 2014
Home Owner
Sep 4, 2014
Production Enterprises Roller
I have a patio door that is need of its rollers. I have no idea what brand the door is but the wheel on the roller says PRODUCTION ENTERPRISES. Do you have a catalog of the rollers you carry or can I take a picture of mine and send it to you? Thank you
Home Owner Gurnee, IL
Sep 4, 2014
Home Owner from Gurnee, IL
Sep 4, 2014
Broken latch on my patio door handle
Hello, I was wondering if you still sold this handle/latch for my patio sliding door. The latch mechanism broke last night. The markings on the back say: DNS IND. MIAMI FL. It measures 7 3/8" x 1 3/4". The screw holes are 4 15/16" apart. The door pull (on the other side) is still intact and can s ... (cont.)
Home Owner Acworth, GA
Sep 4, 2014
Home Owner from Acworth, GA
Sep 4, 2014
Screen corner
Better Bilt Mfg code: BB-1 I found one in your catalog, but you show the width as 5/16" PN:95-031 I think your picture is marked wrong because it looks exactly like mine. Mine is 1/4 deep, but is 5/16" tall. I think your measurement is shown on the wrong place.
Home Owner USA
Sep 4, 2014
Home Owner from USA
Sep 4, 2014
Inside screen door latch
I'm attempting to replace the inside latch for our screen door as the internal spring has failed. The current set has no markings. The outside latch is a functioning twisting knob that can open the latch using a square central pin. The holes are 1 3/4" apart. Please help! can't find anything ... (cont.)
Quick Learner Fullerton, ca
Sep 4, 2014
Quick Learner from Fullerton, ca
Sep 4, 2014
Fenestra casement operator
Need some of these have tried some Home Depot aftermarket but don't last long! The screw holes measure 41/4" and the length is 9" and the name on the unit is fenestra on early 1950 steel casement windows that are about 2' wide and 3'6" tall
Quick Learner Coral Gables Florida
Sep 4, 2014
Quick Learner from Coral Gables Florida
Sep 4, 2014
My Operator Worm Gear is Shot
Looking to replace my awning window (Jalousie Window) crank. I looked up the patent inside the part D-198,202 and is was originally registered to Amerock. The worm gear is shot. I've included 3 pictures One is the dimension looking from the window attacment perspective. The other two are the op ... (cont.)
Home Owner new jersey
Sep 4, 2014
Home Owner from new jersey
Sep 4, 2014
stud bracket for a casement window (patriot)
The stud broke off my existing bracket. The bracket is 2 3/4" x 1/2" with three screws in a line with the stud at the end. Do you have this part?