Viewing all customer Discussions for:
Door & Window
Handy Person
Camarillo ca
May 8, 2014
Handy Person from Camarillo ca
May 8, 2014
Please help me identify this part
Hi I need 32" balancer for a milgard non foldout window. 1/2" wide. Attracted are pictures of the ends. Could you please help me with the correct replacement. Thank you. 26 5 BS CALDWELL
Quick Learner
Anchorage, Alaska
May 8, 2014
Quick Learner from Anchorage, Alaska
May 8, 2014
Broken lock handle on casement window
I'm hoping to order a replacement lock handle (and associated lock mechanism) for a casement window. My daughter broke the handle by pulling on it too hard. After looking at your parts, I believe you're the manufacturer of my window, but don't know for sure. I've attached pictures of the window a ... (cont.)
Home Owner
USA
May 8, 2014
Home Owner from USA
May 8, 2014
Viplex window latch
I have replacement windows made by a company called Viplex. I think they're out of business. One of the windows is broken due to the latch, which bears the patent # 5139291. When I look at the pictures on your website, I see latches that are ALMOST identical to what I need, but I'm unsure if they ... (cont.)
Home Owner
USA
May 8, 2014
Home Owner from USA
May 8, 2014
Screen spline recommendation
I have a screen frame made of 1" X 5/16", and I need spline for it. The spline gap is 1/4", would you recommend .250" spline, or another size?
Home Owner
St. Peters , Missouri
May 8, 2014
Home Owner from St. Peters , Missouri
May 8, 2014
Replacement for tilt latch 26-292
I have ordered 26-292 from you before but can no longer find them. I ordered 26-244 & 26-243 because they looked similar. They are too thick and won't slide in the space for the latch. Do you still have those items or something that would be the same size?
Quick Learner
San Diego
May 8, 2014
Quick Learner from San Diego
May 8, 2014
Pella window crank
What is the difference between 39-096-7 and 39-175-6? Dimensions are the same. We need the crank on the left window in kitchen. The right was replaced by window repairman two years ago. The windows (which open outward) are more than ten years old. Sal
Quick Learner
Barnegat, NJ
May 8, 2014
Quick Learner from Barnegat, NJ
May 8, 2014
Patriot window part
I have MW patriot windows which need new balances. I believe they are the same as your S795-36 model except mine are marked 36E. Will your 36d work if I change both sides? Also, is the top window supposed to tilt in? I'm having a helluva time getting the screens out and have broken most of the ... (cont.)
Home Owner
Allentown
May 8, 2014
Home Owner from Allentown
May 8, 2014
roller for screen door
I have a screen door that keeps falling off. The door gets a lot of usage. The frame of the door itself seems fine (overall). I would like to get a decent quality roller that will stay on the tracks. I have attached some photos. Thanks,
Quick Learner
Saginaw, Michigan 3860...
May 8, 2014
Quick Learner from Saginaw, Michigan 38603
May 8, 2014
I would like to order right and left units (see attachments) Need unit numbers.
Swisco Company Attached are pictures and measurements of the casement window operators we want to replace. What is the order part number for both left and right units. Does the handle come with it or is it separate. I see the words WRIGHT and Del Mar Toranto and numbers 07868 and either 07900 ... (cont.)
Quick Learner
Elmira Heights, New Yo...
May 8, 2014
Quick Learner from Elmira Heights, New York
May 8, 2014
Replacement Pivot Shoes
I tried to identify a shoe I require and need your help. I did try to do this on your website but was not able to attach the pictures. Anyway, I am looking for about 10 of the shoes. The shoes are on replacement vinyl windows that are about 30 years old. The only name I could find ( on t ... (cont.)
Home Owner
Pawleys Island SC
May 8, 2014
Home Owner from Pawleys Island SC
May 8, 2014
Alcoa Single Hung Casement Window - plastic latch broken
Hi. We have 2 windows in our home with broken latches on the top of the bottom window. I've included a pic of the good latch and the broken latch. The latch allows the window to drop out for cleaning. It is not the lock for the lower window. Our windows have the name Alcoa printed on the lock ... (cont.)
Quick Learner
USA
May 8, 2014
Quick Learner from USA
May 8, 2014
Hatch gasket
The piece I have attached is 1/4 X 1/4. If you do not have this piece do have something close?
Home Owner
USA
May 8, 2014
Home Owner from USA
May 8, 2014
Simonton double hung window balance parts
I am trying to find parts for a simonton double hung window and need to identify theses parts, i will also need a pair of spreaders as well thanks for any help with this
Quick Learner
May 7, 2014
Quick Learner
May 7, 2014
Searching for 120804 90976 6624
I have an Older Pella Storm Door. I need the lock mechanism to the screen door. I am unable to locate a replacement lock. The storm door has a serial number (120804 90976 6624) see attached pictures for details. For safety & security issues, I need this lock asap. Ivan
Quick Learner
USA
May 7, 2014
Quick Learner from USA
May 7, 2014
Sliding door rollers
I have a set of aluminum sliders from 1963 that don't slide. I removed one door, and popped the bottom rail to remove these two assemblies. They are quite heavy and have bearings in the wheels. The one without the plastic grooved "tire" is in good shape, but the other one is a bit bent up. I'm ... (cont.)
Home Owner
USA
May 7, 2014
Home Owner from USA
May 7, 2014
Differences between the genuine Pella and generic rollers?
any big difference, besides price between, 81-98 and 81-249? one is pella and the other generic. is it worth it for best function to go with pella? i don't want to be less than thrilled after replacing.
Home Owner
USA
May 7, 2014
Home Owner from USA
May 7, 2014
sliding door handle
Do you have the 82-055 sliding door handle in a 1 1/2" depth?
Home Owner
St. Paul , MN
May 7, 2014
Home Owner from St. Paul , MN
May 7, 2014
Looking for lock for Andersen handle 39-291
Andersen Lock Handle Product Code: 39-291 I am looking for the lock this handle is made for. The handle broke off, and along with it went the piece that snapped into the handle. Nothing is wrong with the handle, but its the lock that is now broke, but all I have to work with is the handle ... (cont.)
Quick Learner
USA
May 7, 2014
Quick Learner from USA
May 7, 2014
SLIDING PATIO DOOR HANDLE
You carry a product that is very close to what I'm looking for Daryl Patio Sliding Door Handle, 6-5/8" Product Code: 82-008 -- however, it is not wide enough. Do you have basically the same item 1-1/8" wide?
Handy Person
USA
May 7, 2014
Handy Person from USA
May 7, 2014
Screen clip search
I am trying to find the correct screen clips for my customer. I have attached some pictures for your review. Are these "Patriot Screen Clips" that I need?