Viewing all customer Discussions for:
Door & Window

Quick Learner la mirada
Mar 31, 2014
Quick Learner from la mirada
Mar 31, 2014
very old sliding glass door roller needed
This is out of a very large mid century sliding glass door. I just moved into a house & this door was removed & swapped out with a 50/50 nasty fake French look slider & now has a 3" step to go over & only opens about 24". Fortunately the huge beautiful old door was on the side of the house & I wan ... (cont.)
Home Owner Houston Texas
Mar 31, 2014
Home Owner from Houston Texas
Mar 31, 2014
Part for Balance
Window is made by BSF. The balance is 28"long, channel is 1/2". The only markings I can find are 27 3. The first few pictures show the black plastic piece that broke that holds the balance in place. Not sure if I need a whole new balance or just that piece. If you have questions, please let ... (cont.)
Home Owner Maryland
Mar 31, 2014
Home Owner from Maryland
Mar 31, 2014
Window cover handle
I have ordered a part 39-107FK : Truth Folding Handle And Cover Kit and did not fit. I spoke with your customer service agent, and she was not able to find me the part I need.
Handy Person northport ny
Mar 28, 2014
Handy Person from northport ny
Mar 28, 2014
sash balance
This is what is stamp on balance w10 827 2-88 21-0091 it is a anderson narrowline built in 1988 is ypur product #24-837 the correct part for this window before I order it
Home Owner Whittier, CA
Mar 28, 2014
Home Owner from Whittier, CA
Mar 28, 2014
Window balance replacement
Could you please recommend the correct channel balance. I have not been able to find a top guide that matches mine. I will also need replacement take out clips as my windows do not have any. Thanks a lot! channel length 25" channel width 1/2 stamped 2490 BSI LA 30
Quick Learner CT
Mar 28, 2014
Quick Learner from CT
Mar 28, 2014
flush window screen/storm clip screws
I'd like to buy the Flush Die Cast Clip Product Code: 70-114. What size and type of screw do you recommend? Will be screwed into wood door frame. Thanks
Purchasing Agent Superior, NE
Mar 28, 2014
Purchasing Agent from Superior, NE
Mar 28, 2014
Storm Glass Retainer Glazing Strip of Unknown Origin
A customer brought this in to find a replacement storm glass retention glazing strip. It is from an older storm door of unknown origin; however, this storm door was probably "top of the line" back in it's day. This glazing strip was applied around the perimeter of the glass to keep it in it's fra ... (cont.)
Home Owner Beaverton, OR
Mar 28, 2014
Home Owner from Beaverton, OR
Mar 28, 2014
Install cranks on casement windows that don't already have them?
I have all wood casement windows that I assume were installed when my house was built in 1947. They don't have cranks, and it doesn't look like they ever did. Can I install cranks on them, and if so, what kind of information would I need to find the correct parts?
Purchasing Agent pa
Mar 28, 2014
Purchasing Agent from pa
Mar 28, 2014
SCREEN CORNER
PLEASE SEE ATTACHED PICTURE AND MEASUREMENT FOR 1 DOZEN SCREEN CLIPS NEEDED. WE CAN PAY WITH A CREDIT CARD. THIS IS FOR RESALE. WE CAN PROVIDE A TAX EXEMPT FORM. DO YOU HAVE A CATALOG, OR SHOULD WE WORK FROM YOUR WEBSITE FOR FUTURE ORDERS? THANKS! DONNA
Quick Learner Baltimore
Mar 28, 2014
Quick Learner from Baltimore
Mar 28, 2014
Tilt Window Latch
Hi, can you identify this model latch? I need a bunch for my windows, they are all broken. I need both left and right hand. I can take measurements if you need them. Thank you! Tom
Professional Estero FL
Mar 28, 2014
Professional from Estero FL
Mar 28, 2014
Need replacement window balancers
Spring is 12 inches end to end Metal channel is 23 inches long and 1/2 inch Channel is stamped "22E" Need 4 Windows are heavy impact glass Can you help? Needs to be replaced to complete a sale of a condo Jay
Home Owner
Mar 28, 2014
Home Owner
Mar 28, 2014
What type of Snap-in vinyl glazing bead is this?
Trying to find and order my correct snap-in vinyl glazing bead for my window; the outer dimension is 3/4" and the snap in dimension is 3/8". Would greatly appreciate it if you could identify the correct one to order? See attached photos. Thank you.
Handy Person Florida
Mar 28, 2014
Handy Person from Florida
Mar 28, 2014
Window glides and top hardware on window
Markings are 29 9 kW cmc 7. Glide is 30" window is 28.4 lbs can you help identifie and would you have in stock?
Home Owner Boston, MA
Mar 28, 2014
Home Owner from Boston, MA
Mar 28, 2014
Andersen Operator Covers
I'm both the home owner and a handy person. I have a number of Andersen casement windows with broken operator covers. You list part 39-154, which is described as a "screw type cover." I need a "non-screw-type cover" but can't find anything like that on your site. Do you carry this part? ... (cont.)
Home Owner Christopher Il
Mar 28, 2014
Home Owner from Christopher Il
Mar 28, 2014
Anderson casement window operater
Anderson part number 1361310 and0532408 7191 stone
Handy Person California
Mar 27, 2014
Handy Person from California
Mar 27, 2014
CNC Counter Balance
I'm using these as a counter balance and was wondering if you happen to know how many cycles its rated for? Thank you!
Quick Learner Phila
Mar 27, 2014
Quick Learner from Phila
Mar 27, 2014
82-036 Sliding Door Handles With Keeper
My Resort clent needs to order 300 of these door handles but needs to get them in a terracata bronze (anderson window color) Can they be powder coated a different color at the manufacturer? The order may grow in size and I can send pictures.
Home Owner Florida
Mar 27, 2014
Home Owner from Florida
Mar 27, 2014
1980's sliding glass door with impact glass
HELP! I am trying to replace the roller's in a sliding glass door in my home, the house was built in 1984 in south Florida and it is a 8ft wide, 74" tall door with a metal frame. The pictures attached are the roller that I was able to pull from the bottom of the door. Here are the measurement ... (cont.)
Home Owner Kensington, MD
Mar 27, 2014
Home Owner from Kensington, MD
Mar 27, 2014
Counter balance for Andersen window
I would like to know which counter balance for an Andersen window to get with the numbers 11600-2 and D56 7#31 7-82. Attached is a photo of the counter balance that is there now. Let me know if you need any other info. Ruth AW Andersen Corp. BAYPORT, MINN.
Home Owner usa
Mar 27, 2014
Home Owner from usa
Mar 27, 2014
Detailed measurements for 82-002
Can you provide more detailed measurements such as the height and width of the 82-002 sliding door handle set?