Viewing all customer Discussions for:
Door & Window

Quick Learner Weston, CT
Jul 8, 2013
Quick Learner from Weston, CT
Jul 8, 2013
Anderson screen door glider- bottom roller is missing
Good afternoon. I have an older model of an Anderson Sliding door. I noticed that one of the bottom roller parts is missing. Attached are two photos. One of the space where missing roller was located and second of the remaining lower sliding door roller. What is the model number for the replacemen ... (cont.)
Quick Learner
Jul 8, 2013
Quick Learner
Jul 8, 2013
corner identification
Need some help in identifying upper and lower storm panel replacement corners. Photo with dimensions is attached. Thanks. Doug
Home Owner Littleton CO
Jul 8, 2013
Home Owner from Littleton CO
Jul 8, 2013
BiltBest Window operating arms.
I have a few windows where the operating arm (both a right and left) are not working (internal gears?) that need replacement. Based on the attached photos do you believe that your 39-031 /032 replacement parts would work? Many thanks ....MB 30842R
Handy Person Indian trail, nc
Jul 8, 2013
Handy Person from Indian trail, nc
Jul 8, 2013
Window tilt latch
Trying to replace missing/damaged tilt latch for my windows. Have included pics of Lh off the window and Rh on the window. Measures 2 1/4" long up to end of head against the jamb and 3/4" wide with 1 screw at the back. A plastic piece extends down the side of the window 3/4" with a screw hole off ce ... (cont.)
Home Owner USA
Jul 8, 2013
Home Owner from USA
Jul 8, 2013
Home Owner Perris, CA
Jul 8, 2013
Home Owner from Perris, CA
Jul 8, 2013
need 4 sliding door roller replacement parts. no information on roller hardware.
We need sliding door replacement rollers for sliding glass door windows that were installed in approximately 1989. There are no markings, numbers, names on the existing roller part. Some identifying information on the glass are: Herculite, fnl-temp, sgccg301884. that's it. measurements ... (cont.)
Home Owner PR
Jul 8, 2013
Home Owner from PR
Jul 8, 2013
Tilt Windows Piece PIVOT BAR
Pivot Bars, I have not been able to identify a fitting replacement
Quick Learner Hawaii
Jul 8, 2013
Quick Learner from Hawaii
Jul 8, 2013
Pella sliding glass door keeper
Pella sliding glass door keeper. Nearly rusted out. Measures 3 3/8 X 5/8 inches roughly. Can You identify and see if you could sell me 2? Numbers on glass indicate likely date of glass 2-4-1989
Home Owner Colorado
Jul 8, 2013
Home Owner from Colorado
Jul 8, 2013
Description of part please help
Hi, I broke the Right side tab that holds the top part of my window in place. It is a tilt sash window. It has a capital R over a 15 on the back an either a 60 or a 09 on a small tab near the outside. it is about 13/16" deep with a 3/16 slot to slip into the frame at the top. The unit measures ... (cont.)
Quick Learner
Jul 8, 2013
Quick Learner
Jul 8, 2013
I need this casement locking handle for viking
I need of these handles They are about 3.5 inches. I believe they are Viking brand Broke off on right window Tony
Home Owner Silver Springs, MD
Jul 8, 2013
Home Owner from Silver Springs, MD
Jul 8, 2013
Andersen balance
I am looking for replacement Andersen Window sash balance. The original part # is 11600-17 and D82 7#31 5 87 (not 100% sure about the 87). It is a double hung window, upper and lower panes are of the same size, and window pane size is 20-1/2 W x 27-3/4 H. I believe the window is 25 years old. Rog ... (cont.)
Handy Person Osprey florida
Jul 8, 2013
Handy Person from Osprey florida
Jul 8, 2013
I need new Alcan roller 81-133
This is the roller that came out of my door , but the repair man replaced it with a steel roller assembly which worked much better, which Steel roller assembly is compatible to finish the rest of my doors.
Quick Learner Albany
Jul 8, 2013
Quick Learner from Albany
Jul 8, 2013
Deadbolt preset dimensions
Folks, Looking at Lever Handle With Deadbolt Set (Product Code: 40-177) as an option. Quick question: Are the installation hole to hole centers for the deadbolt 1 3/4", just as the latch set? Assumming they are. Thanks, Al
Contractor Madison Heights Michig...
Jul 8, 2013
Contractor from Madison Heights Michigan
Jul 8, 2013
Need to order replacement parts
I need to order several right and left units but want to be sure to order the right ones, some of the part numbers on the old parts: 31538 30744 45273 Photos attached
Home Owner Shrewsbury, MA
Jul 5, 2013
Home Owner from Shrewsbury, MA
Jul 5, 2013
70-219 Plunger Pin
I was having trouble installing this pin & wondered if you had directions/instructions on how to do it.
Home Owner new jersey
Jul 5, 2013
Home Owner from new jersey
Jul 5, 2013
need replacement part # sash counterweight
please advise what the correct replacement part # is for the sash counterweight my window is CIG 162189 and the weight I removed had the following markings 927 R25-1288 and 11600-17 thanks you for your assistance
Quick Learner Los Angeles
Jul 5, 2013
Quick Learner from Los Angeles
Jul 5, 2013
Window channel balance & Top Sash Channel Balance Guides
Channel balance is approximately 22 inches long 1/2 inch wide with the numbers 21B and B.S.I. stamped on it. Top sash Balance guide has one hole for screw.
Quick Learner Southwick, Ma
Jul 5, 2013
Quick Learner from Southwick, Ma
Jul 5, 2013
window sash balance....numbers are D82 7#27 5 87.....
need to replace two Anderson sash balances...don't see a match numbers are D82 7#27 5 87 also above Anderson logo is 1600-17....is this available? Thank you
Quick Learner kailua
Jul 5, 2013
Quick Learner from kailua
Jul 5, 2013
anderson awning window operator
Is there a difference between operator 39-099 and 39-343. I bought one with the adaptor plate, and I do not need to use the plate. After installing the operator, I cannot close the window completely, the arm of the operator is hitting the window sill. Any suggestion?
Home Owner WILLIAMSVILLE, NY
Jul 5, 2013
Home Owner from WILLIAMSVILLE, NY
Jul 5, 2013
REPLACEMENT BALANCE BOX FOR ANDERSEN WINDOW CIRCA 1968
LARGER STAMPED NUMBER IS 6 23. AM I CORRECT IN ASSUMING THE REPLACEMENT BALANCE IS: Andersen Sash Balance, 623, 627, 631, 637 Product Code: 24-637 TOM