Viewing all customer Discussions for:
Door & Window

Quick Learner Kaukauna Wisconsin
Jul 11, 2013
Quick Learner from Kaukauna Wisconsin
Jul 11, 2013
Replacement sliding window parts
Hi, I am looking for three of these window shoes for my vinyl windows in the house. Your tool for removing these shoes made it a snap to get them out without having to cut into the window frame. Thanks for that!!! This house was build about 8 years ago and they might be alliance windows but not ... (cont.)
Landlord Richmond, VA
Jul 11, 2013
Landlord from Richmond, VA
Jul 11, 2013
need help with finding my channel balance
can you please review my pictures. I think I needthe 24" series 775 balance product code S775-24 and a 1" balance shoe (15-168) please let me know if I am correct or which one I shoe choose so I can make an order. thank you. amy
Handy Person USA
Jul 11, 2013
Handy Person from USA
Jul 11, 2013
Trying to replace this Operator
I call you this morning (5July) and you suggested I send pictures of the dual arm crank (Operator) I am trying to replace. I need your folks to confirm your model 39-140 is similar in size to mine. Photo #1 is what it looks like in general Photo #2 has a width (as the user faces it) of 5 1/16 i ... (cont.)
Home Owner Maryland
Jul 11, 2013
Home Owner from Maryland
Jul 11, 2013
Patriot window balance spring assembly replacement
Looking for a replacement balance for Patriot single hung windows. The window says Patriot and 1700. The removed balance is 32" long without the foot, about 33" with it. Says "32C" and "BSI" on the side. Hope the pictures are clear enough. The pulley parts are busted up, sorry I don't have a wo ... (cont.)
Quick Learner IL
Jul 11, 2013
Quick Learner from IL
Jul 11, 2013
Crestline sliding patio door latch
Looking for 1 Replacement latch for vinyl Patio Door, 421-4001 VC 6068 IG, these are the model numbers off the receipt if that helps. Thanks Much, Tom
Contractor Honolulu, Hawaii
Jul 10, 2013
Contractor from Honolulu, Hawaii
Jul 10, 2013
90s vinyl casement window hardware.
I am trying to identify this window hardware so I can replace all on 6 casement windows (6 left hand/six right hand.) The window latch says "G2 Striker *30" but I'm not sure if that has been added to the unit post-construction. Roto G2-STRKR-*30
Landlord Arizona
Jul 10, 2013
Landlord from Arizona
Jul 10, 2013
Glazed beading replacement part
Looking for replacement from Hallmark window .5/8x 5/8 .
Contractor Gilman, WI
Jul 10, 2013
Contractor from Gilman, WI
Jul 10, 2013
Commercial pivot hinges
I'm looking to replace pivot hinges on a store front door. How do I determine which hinge that I have?
Quick Learner Rhode Island
Jul 10, 2013
Quick Learner from Rhode Island
Jul 10, 2013
old window cranks
The most important part that I need, is the block shaped part. It was stripped on the inside by too much usage. Not many markings at all. I just bought this house, so i don't know the time period of installment. The house was built in 1940, im thinking the windows were put in the 70's. Thank yo ... (cont.)
Quick Learner Colorado
Jul 9, 2013
Quick Learner from Colorado
Jul 9, 2013
How to remove crank handle
Hi - Just discovered your company and am very happy that I may be able to replace parts of broken casement windows instead of getting new windows! I have 1980 Weather Shield Casement windows. Am stumped on how to remove the crank handles. I do not see any set screw visible. Does the handle just ... (cont.)
Home Owner Salem mass
Jul 9, 2013
Home Owner from Salem mass
Jul 9, 2013
Anderson bottom roller pat.no 4850.078
Would the replacement piece be.84.070
Home Owner Atlanta, GA
Jul 9, 2013
Home Owner from Atlanta, GA
Jul 9, 2013
Need sliding door parts
I have 4 sliding doors all needing new rollers and probably track covers. I took the roller out of one of the doors and have attached pictures. There are no visible markings are numbers on the cartridge. The demensions of the casing are 2 1/16" long x 1 1/8" high x 5/8 deep. The roller is 1 1/4" ... (cont.)
Handy Person Los Gatos, CA
Jul 9, 2013
Handy Person from Los Gatos, CA
Jul 9, 2013
2690R 34 Balances
I am looking for sash balances. What I need is a 2690R 34 Do you have these and if so how much are they? I am looking for 6 of them. Thanks, Rick
Quick Learner Lexington, Ky
Jul 9, 2013
Quick Learner from Lexington, Ky
Jul 9, 2013
help!! need tihs shoe :)
I cannot find any markings on the the windows whatsoever. These pieces fit into the bottom of the sash (is that the right word? the square with the glass in it)and hook onto a spring that attaches at the top of the window opening. Trying to mend them has not proven successful. They are at least 25 ... (cont.)
Contractor cape neddick maine
Jul 9, 2013
Contractor from cape neddick maine
Jul 9, 2013
Carefree vinyl window pivot shoe
I need a pivot lock shoe for a Carefree vinyl window the is 15/16 wide x 2 1/4 high x 3/8 thick. The locking portion pushes against the back wall, not the sides. Thanks
Home Owner WATERVILLE, OH 43566
Jul 9, 2013
Home Owner from WATERVILLE, OH 43566
Jul 9, 2013
Anderson Patio Door Roller
Number on Door Z-97-1-1972 OS-U SGCC-58-11773 Dimensions 6 1/4" long Wheel to wheel 5 3/4" long
Quick Learner Indiana
Jul 9, 2013
Quick Learner from Indiana
Jul 9, 2013
Are 23-047 and 23-031 for the front and rear panels?
Is part number 23-047 for the front panel and 23-031 for the rear panel? My husband took the hangers off and I get to put them back on! Thank you, Nancy
Quick Learner California
Jul 9, 2013
Quick Learner from California
Jul 9, 2013
Mortise lock key way question
What is the significance of the degrees in the key way (45 vs 90)? I'm pretty sure which mortise lock style I should order but the key way degree difference is confusing me. I dropped the broken mortise lock down into the patio doorframe while trying to remove it so I don't have the original lock f ... (cont.)
Quick Learner Topeka, KS
Jul 9, 2013
Quick Learner from Topeka, KS
Jul 9, 2013
Replacing knurled collars on Caradco crank
We have all Caradco windows in our home installed in our home when we built it in 1991. Some of the knurled collars that hold the crank have become unusable, thus we can't open the windows. Are replacement parts available?
Home Owner Foxboro, MA
Jul 9, 2013
Home Owner from Foxboro, MA
Jul 9, 2013
Channel balance for Caradco window
Hi: We have a caradco windows in our home. One window has a broken channel balance. The bottom hole that accepts the window pin broke off (near #10 in the picture). Is this something you can replace? Thanks, Bob