Viewing all customer Discussions for:
Door & Window

Home Owner Little Silver, NJ
Apr 8, 2013
Home Owner from Little Silver, NJ
Apr 8, 2013
awning window operator
On the inside, it is stamped "Truth" and the number 45206. It looks like and has similar dimensions to your Dual Arm Crank 21-1/2", product code 39-083. The piece which attaches to the window sash bracket is 4" long. What would be the correct replacement? Do you have a replacement in stainless s ... (cont.)
Handy Person Louisiana
Apr 8, 2013
Handy Person from Louisiana
Apr 8, 2013
Window Latch Needed
I have been able to find all other parts on your site for the windoews I am repairing. I don't see a latch like this one. Do you think you might have this item? We have no idea who manufactured the windows. If you can ID it I would like to add a few to an order I placed this AM. Thanks, Hank ... (cont.)
Quick Learner Bonita Springs,FL
Apr 8, 2013
Quick Learner from Bonita Springs,FL
Apr 8, 2013
Saunders Engineering Wheel
Wheel is 1 and 11/16 inches and says Saunders Engineering Corp Frame is 3/4 of an inch wide. Installed in 2004 Herb
Home Owner new yorl
Apr 8, 2013
Home Owner from new yorl
Apr 8, 2013
All Season Windows tilt latch
for a double hung window all season V-500 white vinyl - chelseaweatherweld window. need new tilt latch for left side - dont know which one
Home Owner USA
Apr 8, 2013
Home Owner from USA
Apr 8, 2013
Bi-fold closet doors
Hi, I have metal bi-fold closet doors that use 5/16" diameter guide pins. The caps are all worn and need to be replaced. Attached to this e-mail is a drawing of the guide pin cap. Will you please let me know if you have this cap in stock? Thanks. Marco
Quick Learner Mesa AZ
Apr 8, 2013
Quick Learner from Mesa AZ
Apr 8, 2013
Please help find window roller
I have searched high and low for replacement window slides but have not found anything that's direct replacement, some that are close but usually too big in at least one dimension. 87-036 is pretty close but too long. What say you?
Handy Person Cedar Rapids, IA
Apr 8, 2013
Handy Person from Cedar Rapids, IA
Apr 8, 2013
Rollers for a Jeld Wen screen door
I was informed by Menards that Jeld-Wen doesn't sell parts and stumbled across your website. The roller I have is metal instead of plastic, but the shaft (plastic) ears that catch on the roller assembly have worn out. 1) will this replacement work 2) can I just get the plastic shaft inserts? The ... (cont.)
Contractor Greensboro NC
Apr 5, 2013
Contractor from Greensboro NC
Apr 5, 2013
MW Freedom 600 EZ Tilt
Need the tilt latch for MW Freedom 600 EZ Tilt vinyl DH window sash. Originaly purchased in 12/2008 the manufacturer has since been bought by PLY GEM and no longer uses the same part. Picture shows old part (top) and replacement from plygem (bottom) which will not fit, too big. do you have these? ... (cont.)
Quick Learner Youngsville
Apr 5, 2013
Quick Learner from Youngsville
Apr 5, 2013
I need spiral balance and connector pieces
I posted two pictures. One of the end of the balance with the part that looks like its part of the balance. The other is the boot under the sash. Can you help me find what i need. The balance is 41 inches long and 3/8. It has a green tip. My windows don't seem to come off like all the videos ... (cont.)
Quick Learner Indiana
Apr 5, 2013
Quick Learner from Indiana
Apr 5, 2013
vinyl vent lock for existing window
I would like to install vent locks on my existing vinyl windows. Do you manufacture something that can be retrofitted to an existing window?
Handy Person Mt Vernon IL
Apr 5, 2013
Handy Person from Mt Vernon IL
Apr 5, 2013
Replacement 1/2" balance mechanism channel including top and shoe (block and tackle)
I have acquired 25 used aluminum windows that I plan to install in an older downtown building remodel. The balance mechanisms all need to be replaced. I don't see a distinction between 104 and 105 shoes. The tops on mine appear to be 19-005. The balance rod is stamped 2340, so I assume that 23" ... (cont.)
Home Owner Warren, MI
Apr 5, 2013
Home Owner from Warren, MI
Apr 5, 2013
Vinyl Window Plastic Handle Replacements
Hello, I have a generic vinyl window in my home/office that is approx 46" wide and 60" deep. Both of the plastic handles have broken off (20 years old). The handles were held on with 2 Phillips screws and they seem slightly longer than 3 inches apart...
Handy Person Las Vegas, NV
Apr 5, 2013
Handy Person from Las Vegas, NV
Apr 5, 2013
Sliding Glass Door Rollers--Unusual Design
I have a house built in the early 60s the sliding glass door has very old bearings with an unusual design. Is there a replacement for this without rebuilding the whole door. Thanks Rod
Landlord Saint Louis, MO
Apr 5, 2013
Landlord from Saint Louis, MO
Apr 5, 2013
Alcoa Window will not stay open
We have some Alcoa windows with the number 2093 on the glass panes. They will not stay up when opened (one actually falls hard). I am looking to replace the parts that will hold the window in the open position.
Handy Person Marine City, MI 48054
Apr 5, 2013
Handy Person from Marine City, MI 48054
Apr 5, 2013
Petersen Window Weatherstipping
The bottom flat rail of the weatherstipping 7/16 to 1/2 inches and the piling is roughly 3/16". The bottom rail slides into two fine grooves.
Home Owner Peoria, AZ
Apr 5, 2013
Home Owner from Peoria, AZ
Apr 5, 2013
Need replacement part. Has the number 25 on it.
This the clip that is screwed to the inside of the sash and holds the spiral balancer. Measurements are Length 1" and Width 9/16" Thank you!
Home Owner Portland
Apr 5, 2013
Home Owner from Portland
Apr 5, 2013
284 caldwell balance what do I need?
Hi there, I have a channel balance to replace that has the numbers: 28 4 CALDWELL FM stamped on it. I don't see any numbers stamped on the plastic ends :(. The length is 29 inches not counting the plastic ends. Thanks!
Quick Learner Ohio
Apr 4, 2013
Quick Learner from Ohio
Apr 4, 2013
Window Clip to Hold Balance
This part has no numbers or markings. It's the clip that goes in to keep the balance from coming out. It goes at the top edge of both sides of the window. It's 15/16" wide and 1 1/2" long. Thanks for any help.
Quick Learner USA
Apr 4, 2013
Quick Learner from USA
Apr 4, 2013
Product code 84-225
Do you have a latch catch for Pella sliding door handle part number 84-225? Val
Professional Toledo Ohio 43609
Apr 4, 2013
Professional from Toledo Ohio 43609
Apr 4, 2013
Swivel Key for a storm door glass
This is a face mounted swivel key for the lower sash or window on a 1/2 light self storing storm door. This is mounted to the side of the glass frame. All the swivel keys I see are with the corner assembly. I don't know the make of the storm door (25 Years or Older)