Viewing all customer Discussions for:
Door & Window
Quick Learner
Bolivar TN
Jul 2, 2026
Quick Learner from Bolivar TN
Jul 2, 2026
Quick Learner
St Augustine
Jul 2, 2026
Quick Learner from St Augustine
Jul 2, 2026
Replacement Needed
Hello...I have a client who needs some windows fix. Can you help me with what exactly I need. Thank you
Quick Learner
Las Vegas
Jul 2, 2026
Quick Learner from Las Vegas
Jul 2, 2026
Sliding patio screen door track
Looking for this item in MILL / Aluminum finish
Home Owner
Mount Prospect, IL
Jul 2, 2026
Home Owner from Mount Prospect, IL
Jul 2, 2026
Need replacement awning operator for use with Truth motor
The attached photos are for an operator on a Marvin window that a Truth motor broke -- the crank was broken out of its socket. It has two 8-inch arms, and appears to be EntryGard brand.
Home Owner
Lebanon, Oregon
Jul 2, 2026
Home Owner from Lebanon, Oregon
Jul 2, 2026
window bottom roller assembly
I previuosly ordered wheels, yet even though the wheels themselves were the apparent correct size, the side pins which clipinto the plastic assembly were a 1/4 " in diameter, and I need the small diameter pinned wheels where the diameter is 5/32 perhaps.
Professional
Portland Oregon
Jul 2, 2026
Professional from Portland Oregon
Jul 2, 2026
Window stop rail
I need 10 stop rails, and I am not finding them and need your help, please.
Quick Learner
Clarksville Indiana
Jul 2, 2026
Quick Learner from Clarksville Indiana
Jul 2, 2026
Need the spring and the plastic piece it coils into
Window brand is Radiance. The sash weighs about 18lbs. There are letters a-f vertically on the plastic piece. To the side is a F. The other side just has pat pend.
Contractor
Seward, Nebraska
Jul 2, 2026
Contractor from Seward, Nebraska
Jul 2, 2026
Bottom roller of a sliding window
The window doesn't not want to slide properly and gets stuck at times. Wanting to replace both sliders to see if that fixes the problem
Quick Learner
New Jersey
Jul 2, 2026
Quick Learner from New Jersey
Jul 2, 2026
Handle and lock for sliding glass door
The screws in the handle are stripped and cannot be tightened, we are using tape until we can find a replacement handle.
Handy Person
Great Barrington MA
Jul 2, 2026
Handy Person from Great Barrington MA
Jul 2, 2026
Window crank replacement
I am hoping to replace this window crank.. I believe it is a left hand crank
Home Owner
suwanee ga
Jul 1, 2026
Home Owner from suwanee ga
Jul 1, 2026
need help identifying correct 32b channel BAlalance & Return Request
Subject: Need Help Identifying Correct 32B Channel Balance & Return RequestHello,I need help identifying the correct replacement channel balance for my window.Here is the information:Stamp: 32BMetal channel length: 33 inchesWindow manufactured in 2013I have attached photos of the original balanc ... (cont.)
Home Owner
San Diego
Jul 1, 2026
Home Owner from San Diego
Jul 1, 2026
Glass Patio Door Wheel Assembly
Hello, One of the wheels on this assembly had widened in one portion and seized. We were able to bend it back into shape and it is now spinning freely, but I'd like to have a replacement on hand for if/when it fails again. Was hoping you could help me identify the part I need.
Contractor
Jul 1, 2026
Contractor
Jul 1, 2026
CHANEL BALANCE & PIVOT SHOE
Hello , Im trying to look for this type of balance ... its ribbed but it comes with a pivot shoe ....also the pivot shoe is smaller and thiner than the standard 1"1/4 (I've attached photos of both). Please advise . Thanks!
Home Owner
Juneau Alaska
Jul 1, 2026
Home Owner from Juneau Alaska
Jul 1, 2026
Trying to find 4 of these for my 40 year old screen door that is flawless in every other way
Looking to purchase at least 4 but I'd buy 8 to have spares
Quick Learner
California
Jul 1, 2026
Quick Learner from California
Jul 1, 2026
I need help with parts
Hello, I don't see a name on the windows. I had a glass person come out and they told me that there was no way to fix these windows. They said I have to replace them at over $1000 each. I took a picture of the broken plastic hooks that were on the side. It looks like the string is broken and it hoo ... (cont.)
Quick Learner
Rocklin, CA
Jul 1, 2026
Quick Learner from Rocklin, CA
Jul 1, 2026
Need help identifying 1-1/4" dual coil balance pivot shoe
I’m trying to identify a replacement pivot shoe for my tilt-in vinyl window. The plastic retainer that holds the pivot bar broke, so the pivot bar no longer locks into the shoe and the window won’t stay up. There are no molded part numbers on the pivot shoe or carrier that I can find. ... (cont.)
Home Owner
Jul 1, 2026
Home Owner
Jul 1, 2026
Roller mechanism
Heart brown metal sliding glass door roller. Has the number 8 and 123 on each side
Handy Person
Lewes Delaware
Jul 1, 2026
Handy Person from Lewes Delaware
Jul 1, 2026
Which 10 inch hinge do I need
Thank you for your assistance
Quick Learner
Southern California
Jul 1, 2026
Quick Learner from Southern California
Jul 1, 2026
Bedroom windows 36 x 64 in
Replacing channel balances. Markings on balances are B.S.I 2720. Metal length is 28 in.
Home Owner
Westbrook, Ct.
Jul 1, 2026
Home Owner from Westbrook, Ct.
Jul 1, 2026
how do you remove the broken pivot bar
Do you know how to remove a broken pivot bar that broke off while still in the window? Any suggestions on how to remove the piece left in the window Thanks